Manager Of Supervisory Development
Minneapolis, Mn
● Devised and implemented skills based training strategy that was recognized by HR colleagues for playing a key role in creating an engaging and high-performing culture. ● Managed assessment, design, development, and evaluation of training programs to improve skills of administrative, professional and management staff. ● Delivered 3000 training hours on topics from Conflict Management to Teambuilding. Used blended learning to reduce classroom time by 25% and achieved average facilitator rating of 4.6 on 5.0 scale. ● Provided organizational and leadership development consulting to 18 colleges and administrative units. Built credibility and trust with HR Directors to drive collaboration. ● Directed activities of Administrative Specialist in scheduling and planning of over 1200 training and organizational development events. ● Monitored and evaluated effectiveness of training delivered by external vendors and internal subject matter experts. Provided train-the-trainer training resulting in 20% improvement in facilitator ratings. ● Initiated and led development of Performance Management model adopted by all five campuses. Recognized by Vice President of Human Resources at Board of Regents meeting for this work. ● Led development of eLearning courses on employee engagement, performance reviews, and feedback. ● Collaborated with cross-functional leadership team on redesign of primary leader development program, Foundations of Leadership, resulting in 50% increase in enrollment. ● Implemented behavior-focused evaluation process that improved knowledge retention by 33%.● Coached and counseled 100+ managers annually on communication, change management, culture, performance management, and retention and teambuilding issues. Received 20+ emails from collegiate HR leaders noting positive impact of coaching.