Corey Boyd Email and Phone Number

* Promoted in 2021 to manage operations for nine (9) data centers located throughout the state of Texas representing 350,000 sqft. and over 100MW of critical power. * Supervise, mentor, and evaluate a team of 57 Datacenter Technicians and Datacenter Managers responsible for supporting and monitoring systems, software, hardware, and networks in a 24x7x365, mission-critical environment.* Ensure the security of physical/virtual assets housed in each data center facility by remaining vigilant to potential penetration tests while leveraging infrastructure management systems, video surveillance, and access controls.* Contribute towards data center expansion and new construction projects by reviewing plans, assisting in the design process, and offering recommendations based on extensive “boots on the ground” experience.* Manage a growing portfolio of 3rd party vendors that maintain or upgrade electrical and mechanical data center components and equipment. Assess vendor performance and renegotiate contracts to ensure high-levels of performance in adherence with client-based SLAs; identifying additional cost savings through service consolidation/bundling options.* Engineer environments in support of customer deployments and upgrades; routinely researching and making recommendations to current clients on alternative software/package solutions and customized configurations.* Create and advance data center policies, procedures, and protocols as part of a selected committee comprised of key market managers; effectively supporting long-term service optimization goals through the definition and testing of new procedures prior to deployment nationwide.* Regularly attend industry conferences to research new server, network, and data security technologies with the potential to add tremendous value in maintaining the highest-levels of data center reliability, redundancy, and efficiency.

As of 12/15/2020, DataBank has acquired zColo.* Promoted in 2014 to manage operations for five (5) data centers located across the Dallas Metroplex representing 180,000 sq. ft. of Tier III facilities.* Directly supervise, mentor, and evaluate a team of 21 Data Center Technicians and Facility/Operations Engineers responsible for supporting and monitoring systems, software, hardware, and networks in a 24x7x365, mission-critical environment.* Ensure the security of physical/virtual assets housed in each data center facility by remaining vigilant to potential penetration tests while leveraging infrastructure management systems, video surveillance, and access controls.* Contribute towards data center expansion and new construction projects by reviewing plans, assisting in the design process, and offering recommendations based on extensive “boots on the ground” experience. * Manage a growing portfolio of 3rd party vendors that maintain or upgrade electrical and mechanical data center components and equipment. Assess vendor performance and renegotiate contracts to ensure high-levels of performance in adherence with client-based SLAs; identifying additional cost savings through service consolidation/bundling options. * Engineer environments in support of customer deployments and upgrades; routinely researching and making recommendations to current clients on alternative software/package solutions and customized configurations. * Create and advance data center policies, procedures, and protocols as part of a selected committee comprised of key market managers; effectively supporting long-term service optimization goals through the definition and testing of new procedures prior to deployment nationwide. * Regularly attend industry conferences to research new server, network, and data security technologies with the potential to add tremendous value in maintaining the highest-levels of data center reliability, redundancy, and efficiency.

* Promoted in 2014 to manage operations for five (5) data centers located across the Dallas Metroplex representing 180,000 sq. ft. of Tier III facilities. * Directly supervise, mentor, and evaluate a team of 21 Data Center Technicians and Facility/Operations Engineers responsible for supporting and monitoring systems, software, hardware, and networks in a 24x7x365, mission-critical environment. * Ensure the security of physical/virtual assets housed in each data center facility by remaining vigilant to potential penetration tests while leveraging infrastructure management systems, video surveillance, and access controls.* Contribute towards data center expansion and new construction projects by reviewing plans, assisting in the design process, and offering recommendations based on extensive “boots on the ground” experience. * Manage a growing portfolio of 3rd party vendors that maintain or upgrade electrical and mechanical data center components and equipment. Assess vendor performance and renegotiate contracts to ensure high-levels of performance in adherence with client-based SLAs; identifying additional cost savings through service consolidation/bundling options. * Engineer environments in support of customer deployments and upgrades; routinely researching and making recommendations to current clients on alternative software/package solutions and customized configurations. * Create and advance data center policies, procedures, and protocols as part of a selected committee comprised of key market managers; effectively supporting long-term service optimization goals through the definition and testing of new procedures prior to deployment nationwide. * Regularly attend industry conferences to research new server, network, and data security technologies with the potential to add tremendous value in maintaining the highest-levels of data center reliability, redundancy, and efficiency.

Lead of the Datacenter Technician team. Configuring networks in Juniper and Cisco environments for customer deployment based on their needs. Work through service orders, ensuring to maintain important deadlines while supported simultaneous expedited orders. Work directly with third party vendors and internal Service Delivery Coordinators to achieve customer installation goals under requested deadlines. Support advanced Tier II requests from customers, ranging from network consultation to system administration. Monitor Datacenter environmental’s to ensure smooth network and physical infrastructure operation.

* Initially hired by CoreXchange to serve as a NOC Technician. Identified as a top performer and promoted to the position of NOC Support Supervisor in 2012. * Oversaw all day-to-day NOC management activities for a 20,000 sq. ft. facility that supported 1.1MW of critical load dedicated to 400+ CoreXchange customers* Directly supervised a NOC Technician Team of six (6) responsible for monitoring, troubleshooting, and maintaining networks while responding to and resolving 2,000+ help desk tickets per month. * Configured network routers and switches running Juniper (JUNOS/Cisco IOS) to deploy network handoffs ranging from singular static circuits to BGP and HSRP redundant sessions. Additionally, advised customers on environmental designs and virtualization options. * Monitored and inspected network traffic and power usage patterns to proactively identify, deescalate, and resolve issues prior to customer impact.

Assist customers with a range of tasks from reboots or hardware changes and Tier I troubleshooting. Monitor network and power flow data to identify an upcoming or ongoing issue and mitigate it without causing customer impact, escalating when needed.