Corey Cooke Email & Phone Number

Windsor Mill, Md, Us

http://www.sghealthit.com/As a leading edge consulting services firm, SCG provides a wide spectrum of business and information technologies services to commercial organizations and government Agencies.We specialize in Health Information Technology & Interoperability and building open source collaborative communities, eLearning, and social business portals.Utilizing a multi-faceted approach to each problem, we are able to build the best solution thereby providing tangible results to a project. With SCG’s unique ability to fully understand aspects of both the health operations and the systems side of problems, we can effectively develop solutions to both. SCG is dedicated to providing business-focused management consulting in health management and information services to clients.SCG provides IT services in Big Data Analytics & Business Intelligence (BI), Web Portal and Application Engineering, and Cyber Security and Information Assurance. In the business management, SCG focuses on Program & Capital Management; Change Management Strategy, and Collaboration Management through Social Media.

Responsible for project management, business and system analysis, facilitation, and client interface in the support of Title I and II of The Medicare Prescription Drug, Improvement, and Modernization Act of 2003 by CMS’ Office of Information Services.• Developed business and functional hierarchy process flows and logical data models for MMA.• Conducted and facilitated intensive workshops with OIS and CMS business areas to define MMA Title I and Title II impacts and the future state.• Defined and validated with MMA stakeholders over 80 business process scenarios and integrated test cases.• Developed low level Concept of Operations with business and system process flows and narrative detailing process steps• Conducted requirements workshop to define business and system level requirements for the TrOOP system, Drug Data Processing Systems, and Creditable Coverage/Late Enrollment Penalty function. Further conducted, reviews and validation sessions of requirements and business flows for all major MMA systems and functions.• Defined the internal controls, risks, and vulnerabilities for the MMA program for the Office of Information Services’ Security Group.• Defined the data strategy and alternatives analysis for CMS’ Program Integrity Group to assist the MMA MEDIC contractors in the detection of fraud, waste, and abuse. • Developed a disaster recovery plan with alternatives and capacity requirements.• Supported MMA Change Management process definition, database design, and change request analysis.• Develop system architecture “As Is” state diagram and interfaces for all CMS systems and external entities for the Office of Information Services’ Architecture Group.

Baltimore, Md, Us

Management of Corporate Initiatives and staff of project managers and application tool support team; development of project methodology and supporting IT standards (procurement, requirements gathering, technology selection, test methodology, business request process, estimating process, process metrics). Responsible for managing 12 project managers and 4 support resources; department budget and training plans; escalation point for IT projects.• Established portfolio management governance process to select and track project status and ROI• Established Program Management Office (PMO) to direct the execution of projects, develop business cases, and customer and executive reporting.• Developed IT project methodology and quality assurance framework.• Established a vendor procurement and management process and an Architecture Review and Provisioning Board to reduce rework and identify reusable components, ensure compliance with IT strategy, and leverage the right technologies.• Program Manager of EAI and System Unification Program, which has reduced product development and deployment timeframes and overall costs. Developed and managed program governance and organizational architecture.

Managed IT Department resources and functions; Director of Information Services and Technology responsibilities entailed the establishment and enforcement of project and requirements management, quality assurance and system documentation procedures. Responsible for managing 22 IT resources; department budget and training plans; escalation point for IT projects; progress and issue reporting; monitor project issue and risk resolution; project and resource planning.• Established a Customer Assistance Process to gather, prioritize, and manage customer requests and business requirements.• Established Project Management Office (PMO) to direct the execution of projects, develop business cases, and customer and executive reporting.• Developed IT project methodology and quality assurance framework.• Established a vendor procurement and management process to reduced costs and project risks.• Development of IT and web strategy, which is aligned with corporate business goals.

Responsible for project management, validation and acceptance of requirements across projects and accounts. Worked with project team and client to analyze business needs and provide subject matter expertise. Directed project teams and worked with client managers and resources to define business and system requirements, develop project plans, and acceptance test plans and training curriculum. Utilized Rational’s UML methodology (use case and requirements gathering) across Noblestar Projects.• Aon Insurance—Directed and managed information reengineering and call center process improvement initiative. Evaluated current IT and call center process and inventories, analysis alternatives and areas of improvement and make recommendations for improvements. Developed gap analysis and implementation plan for review and execution.• VeriSign (Security and Domain Name Registration)—Directed and managed the design, development, integration, deployment, and support of VeriSign International Domain Name Registration Application to three countries in Europe. Provided system analysis for integration of legacy systems and architecting of a muti-tier international registration system. Provided business analysis for country specific localization of functionality and developed the product strategy for a partner portal system, which allowed VeriSign to bring on quicker and generate revenues faster from new channel partners. • Capital One (financial group)—Conducted system performance testing and validation and recommended enhancement on a NetDynamics based customer credit and registration application. Provided Capital One an architecture to improve the performance of their system to the projected capacity level of 1.3 million customers. Developed an architecture strategy and integrated deployment and maintenance plan.

Responsibilities including business analysis, client management, develop quality assurance plans and procedures and directing functional managers and team resources. Responsible for client management and existing account growth in meeting sales goals and prospecting for new accounts. Established departmental and account procedures to more effectively manage projects and develop sales opportunities.• Monsanto: Farmsource.com—Project managed 16-member team that designed and developed personalization, content tracking and publishing applications. Managed application enhancements, Y2K support, and provided ASP support for 3.2 million Monsanto account. • General Electric: GE Careers/GE Capital/GE Canada: Project managed the development, redesign, and ongoing integration and maintenance of multiple corporate GE career sites. Managed the central careers site and database design strategy across 40% of the 18 GE businesses. Provided strategy, creative, usability testing, system redesign, and maintenance support. Developed a stand-alone careers portal, which could be customized and localized, for overseas GE business (GE Spain, GE Canada, GE England, GE Germany). The GE Careers account was 1.8 million, part of iXL’s overall 24 million account with General Electric.• Wholehealth MD: whmd.com—Project managed the development and redesign of the WHMD portal: integration of the Vignette CM tool, development of the online diagnosis and supplement recommendation tool, and e-commerce purchasing system. The Wholeheatlh portal development team was between 15-23 team members and generated revenues of $450,000 monthly.

Led and managed all Expedior resources and projects on the Cable and Wireless account. Responsible for directing projects, evaluating resources, driving business development, managing client expectations and ensuring the delivery of quality services and products. Prepare proposals, SLAs and SOWs for new business and coordinate resources across account projects.• Gathered and defined requirements for the use by Cable & Wireless’ customer support group after the acquisition of the MCI’s internet support group in the area of billing, procurement and trouble ticketing. Developed a phased execution and implementation plan, which integrated Internet support services and product sales into Cable & Wireless’ data and voice telecom services and product offerings. • Integration and consolidation of MCI’s and Cable & Wireless’ network of iNOC and customer call centers. Developed a consolidation strategy and process integration program with customer care supervisors and site managers. Supervised training, integration of new systems, and procurement of hardware and software programs for roll out.