Corey Crickmore, Sphr Email & Phone Number

Greater Los Angeles Area

Wildly Celebrating Success and Making it better, by creating positive Work Environment through Employee Relations, Talent Acquisition & Development, Performance Management, Training, & Workforce Management for 350 associates in multi-chain hotels in the South Bay Los Angeles Area, for the best Hotel Management Company around. Senior Advisor to stakeholders supporting them in focusing on what is important not urgent, regarding policy, procedures, union avoidance, associate opinion surveys, guest satisfaction, discipline, & compliance. Train associates in Performance Mgmt., Ethics, Compliance, Harassment, & Safety.

Long Beach, Ca

Responsible for Employee Relations, Talent Acquisition & Development, Performance Management, Training, Workforce Management for 750 employees and 1500+ temporary associates in 20 locations for Transportation, Warehousing, Freight Forwarding, & Internet Services divisions. Provided guidance to management in policy, procedures, union avoidance, discipline, compliance. Trained employees in Performance Mgmt., Ethics, Compliance, Harassment, Kaizen, & Safety.

Commerce, Ca

Responsible for all HR functions, from recruitment to termination for 600+ utility locators. Developed and facilitated employee opinion surveys, delivered training in diversity, harassment. Successfully defended/negotiated tens of thousands of dollars of savings in unemployment and DIR hearings.

Los Angeles Int'L Aiport

Managed multi-city base of 725 unionized pilots including performance, attendance, contract interpretation, grievances, facilities, security, and benefits/retirement counseling. Negotiated pilot parking contract, reducing annual costs by 50K & increasing pilot satisfaction. Facilitated pilot retirement sessions and forecasted headcount needs, averting overtime costs.

Miami/Fort Lauderdale Area; Coniguous Us, & Home-Based

Provided HR services supporting Miami, Ft. Lauderdale & Puerto Rico, encompassing 3,000 employees. Strategic Business Partner for Customer Services executives and staff. Home-based Employee Relations counsel for all US cities and 10 departments including union employees. Identified and recommended plan to reduce absenteeism achieving 3% reduction YOY.Executed 2001 Reduction-in-Force, accomplishing $20M in reduced labor costs. Awarded Certificate of Appreciation Field Human Resources 2002.'Successfully represented company as counsel against attorneys in TWU arbitrations. Negotiated with TWU for updated work rules increasing productivity and employee accountability for operational standards.Provided Sr. Mgmt. with proposed solutions for management-labor conflicts, including leadership and communication sessions with union representatives, producing better on-time performance.Employed alternative dispute resolution process to resolve employee grievances and crafted settlements to avoid costly arbitration.Conducted complex, multi-departmental investigations involving Title VII, sexual harassment, and workplace environment/violence claims. Developed and presented policy training which was expanded as model for company-wide workplace environment & diversity training for all employees.Created joint committees for union and non-union groups to support employee involvement, thus increasing employee engagement & productivity.Trained colleagues in the art of dispute resolution, mediation, and arbitration, resulting in more effective human resources workforce.Effectively prepared position statements, executive summaries & presented cases to defend against E.E.O.C. and DIR claims.Appointed as change agent for implementation of home-based worker project which proved highly successful and is still being employed.

Dallas/Fort Worth Area

Responsible for Absence Management of 20,000 Flight Attendants including policy design, implementation, and reporting, including Family Leave & Injury-on-Duty/Workers Compensation. Analyzed & trended lost time; technical expert & trainer for automated analysis systems and policy which resulted in reduced absenteeism during transition of Reno Air & TWA acquisition

Miami/Fort Lauderdale Area; Los Angeles; San Jose/Sfo, Ca

Managed over 200 International Flight Attendants/Pursers regarding performance, attendance, and compliance with company and governmental regulationsSuccessfully engaged absentee workforce, 10 % of group received professional flight attendant awards.Selected to spearhead test program for holistic management approach to management, which was later adopted system-wide.Achieved overall reduction of 20% in lost time and implemented holiday monitoring and incentive programs.

Raleigh-Durham, North Carolina Area

Managed performance/attendance requirements of call center & airport agents to increase revenue and exceed customer service standards via coaching and career counseling.Directed career counseling and management development program to train supervisors.

Sphr

Activities and Societies: SPHR Study group leader Comprehensive prep course for SPHR

Education record