• Responsible for training, developing and identifying players for the Olympic Development Program and Thorns Academy

• Responsible for developing a five-year strategic plan to grow the club into a premier-level organization by 2023, by means of: - Implementation of the Coaching Education Pathway - Development of Club Standards for coaches, directors, executives, players and parents to follow - Responsible for growing the club from 12 to 27 teams in three years, in addition to hiring and training new coaches - Transitioned the Competitive program to financial self-sufficiency after it… Show more • Responsible for developing a five-year strategic plan to grow the club into a premier-level organization by 2023, by means of: - Implementation of the Coaching Education Pathway - Development of Club Standards for coaches, directors, executives, players and parents to follow - Responsible for growing the club from 12 to 27 teams in three years, in addition to hiring and training new coaches - Transitioned the Competitive program to financial self-sufficiency after it had operated at a deficit for ten years• Successful club pivot from in-person team training to online training and team building during the COVID-19 pandemic• Direct coaches meetings to provide guidance and allow for insightful collaboration of ideas between coaches and the club• Continuously share with coaches the vision of the club and the roadmap to reach strategic plan milestones and goals Show less

• Successful implementation of servicehub.uws.edu to consolidate scattered resources and applications from across the university; the site includes a project management platform, 150 Knowledge Base how-to articles, IT ticketing system, data and reporting center, COVID-19 technology resource center for working from home, asset management and contract management platforms• Implemented an eSignature application for the university to process electronic waivers, contracts and acknowledgements… Show more • Successful implementation of servicehub.uws.edu to consolidate scattered resources and applications from across the university; the site includes a project management platform, 150 Knowledge Base how-to articles, IT ticketing system, data and reporting center, COVID-19 technology resource center for working from home, asset management and contract management platforms• Implemented an eSignature application for the university to process electronic waivers, contracts and acknowledgements • Identified functional gaps and developed an updated employee technical onboarding process for HR, IT and all departments• Data integration across enterprise systems to reduce data redundancy/duplication and improve user experience Show less

• Built and maintained relationships with clientele by providing full-service expertise on buying and selling real estate• Developed email marketing drip campaign and an educational website for potential clients to understand the real estate process

• Served as clients’ Subject Matter Expert of Docupace system; maintained documentation of business and system processes • Maintained comprehensive understanding of the statement of work (SOW) and deliverables throughout project lifecycles • Performed Discovery of clients' current and desirable future state of operations to design distinctive process improvement• Built out sites through technical setup and configuration of workflow rules, data roles, form sets and form validations… Show more • Served as clients’ Subject Matter Expert of Docupace system; maintained documentation of business and system processes • Maintained comprehensive understanding of the statement of work (SOW) and deliverables throughout project lifecycles • Performed Discovery of clients' current and desirable future state of operations to design distinctive process improvement• Built out sites through technical setup and configuration of workflow rules, data roles, form sets and form validations Show less

• Responsible for implementing and maintaining the data validations aspect of company conversion onto Docupace platform • Oversaw parameters of automatic bundling and generation of thousands of combinations of user-specific documents• Managed design of 17a3 process enhancement, which utilizes VBA script to reduce user error and streamline processing• Administer in-house database of user request queries, data updates and database enhancements

• Actively built and retained relationships with clients that each held over 500 million dollars in assets • Developed and implemented a rejected trade report that cut out manual processing and streamlined daily-automated reports • Produced a VBA-coded, macro-based Excel report to organize trust report information in a timely manner• Conducted analysis of current systems, interviewed stakeholders to gather requirements and built out process design• Maintained scope and project… Show more • Actively built and retained relationships with clients that each held over 500 million dollars in assets • Developed and implemented a rejected trade report that cut out manual processing and streamlined daily-automated reports • Produced a VBA-coded, macro-based Excel report to organize trust report information in a timely manner• Conducted analysis of current systems, interviewed stakeholders to gather requirements and built out process design• Maintained scope and project timelines, organized documentation and provided standard operating procedures at close• Effectively communicated with stakeholders throughout the project lifecycle and managed change requests Show less

• Built an Access program that eliminated the former paper production of dividends, saving 60 thousand sheets per year• Created a process that eliminated weekend overtime to process split weekend rates during month-end dividend processing • Created an auto-updating spreadsheet that pulls dividend data from Access, allowing for more efficient reconciliation

• Managed multiple groups of students by preparing and teaching beginner to advanced business English

• Paid mutual fund periodic and accrual dividends to client accounts.• Reconciled individual mutual fund accounts monthly to ensure transactional accuracy.• Communicated with multiple departments internally and mutual fund companies externally.

• Originated residential mortgage loans by identifying client specific mortgage products.• Worked with processing and underwriting to fund client loans.