Integration Development• Design, develop, and deploy integration processes using the Boomi Integration Platform (or equivalent), including cloud and on-premises applications.• Create and maintain integration process documentation.• Collaborate with stakeholders to gather integration requirements and specifications. Collaborate with IT and business teams to ensure seamless integration of systems and applications.• Implement data mapping, transformation, and orchestration.• Monitor integration processes and ensure they are running efficiently and effectively.• Troubleshoot and resolve integration issues, providing support and maintenance for integrations.• Conducted unit testing and participated in integration testing for all integration processes.• Provide training and support to other team members on the Boomi platform.Database Developer• Backup data and databases• Restore and/or recover data as required.• Optimize databases for optimal performance including implementing indexing and other tuning techniques.• Manage views, stored procedures, functions, and other database structures.• Monitor and maintain database access and security and database software• Be able to identify, respond to, and fix data-related issues.• Proficient with database queries. Advanced SQL techniques.• Develop database documentation as needed.

Operational Support: Provide comprehensive operational, procedural, and policy support to multiple departments, ensuring seamless execution of processes.Self-Help Tool Development: Collaborate in creating self-help resources, including knowledge articles and FAQ updates on Staff Resources, empowering teams to handle operational aspects efficiently.Salesforce Optimization: Debug and enhance the Salesforce application, improving user-friendliness for Young Life events. Provide primary support to the largest international customer base, utilizing Salesforce for issue resolution.Relationship Building: Establish rapport with field staff and department personnel, fostering an approachable environment for addressing operational needs and maintaining exceptional customer relations.Learning Library Contribution: Contribute to the YL Connect "Learning Library," offering training modules to stakeholders, enhancing knowledge-sharing, and supporting continuous learning.Technical Troubleshooting: Utilize Salesforce and technical tools to troubleshoot and analyze technical issues faced by field staff. Monitor and resolve unresolved support requests promptly.Knowledge Management: Develop and maintain an extensive self-help technical article library spanning various platforms, streamlining operations, and reducing operational strain.Training and Improvement: Train field staff within different platforms, share knowledge, and actively troubleshoot issues. Implement feedback-driven improvements in policies, processes, and systems to simplify operations.Multi-Level Rapport: Build strong relationships with field staff and department teams, ensuring their operational needs are met effectively and maintaining excellent customer relations.Primary Salesforce Support: Serve as the primary support resource for Salesforce's largest international customer base, using Salesforce for effective troubleshooting and issue resolution.

Staff Management: Hire, train, supervise, and lead a diverse recreation staff of 70 members, ensuring a motivated and skilled team.Department Oversight: Manage and oversee the aquatics, fitness, and outdoor recreation department, ensuring its smooth operation and alignment with organizational goals.Administrative Duties: Take responsibility for all departmental administrative tasks, including scheduling, payroll, recruiting, maintaining inventories, placing orders, and enforcing safety procedures.Facility Maintenance: Ensure the daily upkeep, incidental maintenance, and enhancement of various recreational facilities, including four large-scale pools, four hot tubs, a 35-acre lake, a 2,000-square-foot fitness center, and kid’s areas.Event Planning: Develop, plan, and execute resort-wide events and programs, such as the 4th of July festival, monthly teen nights, week-long summer kids camps, dog night at the lake, and children’s Christmas events, contributing to the vibrant resort experience.These responsibilities are crucial for the effective management and operation of the recreation department and contribute to providing a memorable and enjoyable experience for resort guests.

Shift Management: Serve as the shift manager in the absence of the Recreation Specialist (Program Manager), ensuring the smooth operation of the facility and the team's performance.Independent Task Execution: Perform regular and recurring tasks and projects independently with minimal supervision, including assigning work, defining objectives, priorities, and deadlines, and providing guidance to other staff members.Objective Planning: Assist in the planning and establishment of objectives and goals for the facility, contributing to the effective operation of recreational programs.Customer Instruction: Instruct customers on the proper use of equipment and programs within your area of responsibility, ensuring their safety and enjoyment.Event Setup: Set up recreational areas for on-site events, ensuring all necessary equipment and facilities are prepared and organized.Event Support: Collaborate in planning, conducting, publicizing, and arranging support for a variety of sponsored special events, social activities, tournaments, and related functions, contributing to the success and engagement of these activities.Staff Leadership: Lead and manage a team of 12 employees, providing guidance, support, and direction to ensure the effective delivery of Installation Morale, Welfare, and Recreation Fund Activities.Your role as a Lead Recreation Assistant is essential in maintaining a well-organized and enjoyable recreational environment, supporting various events, and fostering a positive experience for facility users and staff alike.

Recruitment and Selection: Identifying and hiring qualified candidates who align with the department's needs and goals.Training and Development: Providing comprehensive training to new hires, equipping them with the skills and knowledge needed for their roles within the department.Performance Evaluation: Conducting regular performance reviews to assess employee performance, identify strengths and areas for improvement, and recognize achievements.Issue Resolution: Documenting performance issues when they arise and taking appropriate disciplinary actions when necessary to maintain a productive and cohesive team.Attendance Management: Monitoring and tracking attendance records to ensure compliance with policies and addressing any policy infractions promptly.As a Department Manager, these responsibilities are integral to building and maintaining a high-performing team that contributes to the department's success.

Oversaw all aspects of the activities department, including the management of the departmental budget.Managed the Assistant Activities Managers, part-time retreat staff, and summer staff, providing guidance and leadership to ensure the smooth operation of our programs.Collaborated closely with the Summer Camp team to develop the activity schedule, ensuring that it met the highest standards and contributed to an exceptional camp experience.Coordinated activity training and safety training for staff, ensuring that they were well-prepared to deliver safe and engaging activities to participants.Took responsibility for ordering equipment and supplies needed for activities year-round, ensuring that we had the necessary resources readily available.Led and facilitated the activities committee, a group of directors and managers who played a vital role in setting the vision for activities across the camp. In this committee, we strategically allocated capital funds to meet the department's needs for activities.Oversaw the development of all activities policies and procedures, making sure they were current, complied with industry standards, and aligned with our camp's guidelines.Managed the recruitment process for all positions within the activities department throughout the year, from hiring to onboarding, ensuring that we had a capable and dedicated team.Established clear timelines and priorities for the department and staff, helping to maintain focus and productivity, and ensuring that our goals and objectives were met efficiently.In this role, I played a critical part in creating a safe and enjoyable environment for our campers and participants, while efficiently managing resources, teams, and processes.

Team Leadership: Led a dedicated team of volunteers to effectively serve a population of 634 teens and their families within the chapel and military installation community. Provided guidance, support, and training to volunteers, ensuring they were equipped to fulfill their roles effectively.Program Development: Directed the development and execution of weekly programs tailored for high-school and middle-school students. Designed programs that not only attracted but also encouraged and nurtured faith, resiliency, and positive family values among the youth.Communication Strategy: Created and implemented a successful chapel and community-wide communication plan to increase the visibility of the youth ministry. Utilized various communication channels, including social media, newsletters, and announcements, to reach teens and their families.Tech Support Administration: Provided technical support for a range of chapel programs, including Vacation Bible School (VBS), Weekend Camps, and Weekly Chapel services. Ensured that all technical aspects of these programs ran smoothly, including audiovisual equipment, online platforms, and multimedia presentations.In this role, I played a pivotal part in leading a dedicated team, developing engaging programs, enhancing communication efforts, and providing essential tech support to create a thriving youth ministry that positively impacted the lives of military teens and their families within the chapel and installation community.