Corey Gernes Email & Phone Number

Boca Raton, Florida, United States

Boca Raton, Fl

Back-end research operations and data update coordination between Sales, Marketing and Traffic teams for national radio network reaching over 205MM listeners through more than 5,500 affiliates. Member of a 3-person research team responsible for: - Accurate and thorough daily data updates, account reconciliation, and maintenance of company’s essential software system, including cross-checking, trouble-shooting and syncing data across 3 platforms- Ensuring contractual affidavits were correctly executed and entered; tracking and resolving missing agreements. Ongoing independent mail merge campaigns to clients to solicit compliance.Activating new client set-ups, including customer orientation training for initial log-in, affidavit process, show schedules, and SBG services- Engaging, personable client service to identify, troubleshoot, and resolve any internal data sync or external client-facing issues - Daily Internet trades research to update and maintain company proprietary ARC software system. Research conducted online and by phone call/interview.- Adept Excel spreadsheet compilation and reconfiguration of data for Nielsen compliance reporting- Created template system to streamline monthly marketing lineup/tracking data for 50+ shows

Delray Beach

Worked in both the kitchen as well as the front of house, greeting guests and ensuring a pleasant dining experience through high quality food and service.

Greater Boston Area

Communicated with both businesses (such as Comcast, Verizon, ADT) and customers to save money on our client's monthly bills (cable, internet, cell phone, home security, electricity etc.). This position required constant organization and constant note-taking/updating of our CRM. Gained a working knowledge of how large service providers design ways to increase their customer's bills and how to work with representatives and customers to ensure the lowest price possible for our clients without sacrificing their services (internet speed, channels, or features).

Towson, Md

Helped set up equipment and announce the starting rosters for Goucher College's sports teams in the fall, as well as opening announcements, scores during the game, and reading of promotional ads during breaks. Required proactive coordination with coaches and staff to ensure thoroughness and accuracy.

Boston, Ma

Provided technical support for online learning platforms to the higher education partner services team. Reporting to the Director of Partner Services, applied attention to detail, organized follow-up, diligence, and accuracy. Specific responsibilities included: - Rapidly learning new internally developed software platform - Interacting with custom software to create and activate new accounts - Tracking and communicating activation status to a team of seven - Utilizing Microsoft Office apps (Excel, Word, PowerPoint) to support implementations and generate reports - Accurate data entry, including updates to client records in SalesForce