Corey Cliffe Email & Phone Number

St. Louis, Mo, Us

Chesterfield, Mo, United States

-Leverage knowledge of MOHELA processes, Federal guidance, and multiple internal systems to assist in the completion of projects.-Work effectively across multiple teams, roles, and disciplines. -Administer access to internal and external systems for various departments. -Investigate system processes to fully understand system functions. -Spend time within the supported departments to fully understand operational procedures. -Provide assistance in identifying and evaluating systems and procedures for possible improvement of processes.-Understand the program characteristics of a wide range of loan programs.-Maintain strong rapport with all departments within the company. -Provide technical assistance in the use and operation of the internal systems.-Review release notices determine impact and communicate that impact to appropriate departments.-Create specifications and recommendations for improved efficiencies within servicing organization.-Perform testing related to internal applications to ensure programming is working as expected.-Collaborate with business units to help shape/drive future projects.-Work with external parties, such as third party lenders, FSA, and/or AES, to resolve issues and implement new processes or changes.

Chesterfield, Missouri

-Research and analyze accounts via reports, queues, and correspondence for all loan programs serviced by MOHELA-Take the appropriate action to change/maintain all applicable account information based on MOHELA guidelines/procedures and State and Federal Regulations-Complete assigned correspondence/tasks in a timely and accurate manner-Forward adjustments to the appropriate department to complete resolve account discrepancies-Daily tracking and reporting of tasks completed-Provide quality customer service for all types of customer communication

Ensure that the bride finds the most desireable gown, while staying within budget and preserving individuality.Build relationships through customer relationship management.Utilize organizational skills by operating the store with high standards.Set-up marketing material, signage, and floor sets according to store planograms.Primary Style Preview Ambassador that displays and explains new products to associates, as well as provide critical feedback to manufacturers.Mentor new hires during orientation process to ensure the new associate’s success.

Mba, Management And Leadership

Bsba, Entrepreneurship, Psychology