As a dedicated IT Systems Administrator with over 9 years of experience, I specialize in systems administration, network support, and process automation across multi-state and large-scale organizations. My background spans hands-on technical support, infrastructure deployment, and a range of IT project implementations, from PowerShell automation and Microsoft 365 administration to security compliance and real-time status monitoring tools.Throughout my career, I’ve contributed to complex projects—such as IT setup for acquisitions across 200+ locations and developing a custom status monitoring site to improve operational visibility across over 400 locations. I’m driven by a proactive approach to problem-solving and thrive in high-pressure environments where adaptability and clear communication are essential.In addition to technical expertise, I’m passionate about knowledge-sharing and user empowerment. I’ve led initiatives to create monthly IT training emails, developed troubleshooting guides, and delivered informal PowerShell and network setup training sessions to enhance team capabilities and user self-sufficiency.I’m excited to continue making an impact through innovative solutions and efficient processes, seeking opportunities where my technical skills and project management experience can support business growth and operational excellence.