Corey Lahey Email & Phone Number

Salem, Oregon, United States

-Lead and oversee all aspects of store operations, consistently driving sales growth, ensuring customer satisfaction, and maintaining operational excellence.-Develop and implement strategies to optimize profitability, including effective inventory control, cost management, and sales forecasting.-Successfully negotiate contracts with vendors, resulting in an average cost reduction of 10% while maintaining high-quality products and on-time delivery.-Provide comprehensive training and development programs for store staff, fostering a culture of excellence and ensuring a highly skilled and motivated team.-Establish and nurture strong customer relationships, delivering exceptional service and ensuring an engaging and memorable shopping experience.-Collaborate closely with regional and corporate teams to align store performance with company goals and initiatives.-Actively monitor market trends, competitor activities, and customer feedback to identify opportunities for growth and drive continuous improvement.-Implement effective visual merchandising strategies to enhance product presentation and maximize sales potential.-Maintain compliance with all company policies, procedures, and regulatory requirements, ensuring a safe and secure environment for staff and customers.-Foster a positive and inclusive work culture, promoting teamwork, open communication, and employee engagement.

Portland, Oregon, United States

-Assisted with all aspects of store management, including staff supervision, sales goals, and inventory control.-Collaborated closely with multiple departments to ensure seamless store operations and exceptional customer service delivery.Provided training and mentorship to sales associates, fostering a high-performing and motivated team.-Supported sales growth initiatives by effectively executing marketing strategies and promoting product knowledge among staff.-Assisted in inventory management, ensuring accurate stock levels and conducting regular audits to maintain inventory accuracy.-Engaged with customers to provide exceptional service, assisting in product selection and addressing inquiries or concerns.-Contributed to creating a positive and customer-centric environment, promoting a culture of excellence and brand loyalty.-Implemented visual merchandising standards to enhance product presentation and maximize sales potential.-Collaborated with regional and corporate teams to align store performance with company objectives and initiatives.-Maintained compliance with company policies, procedures, and regulatory requirements, ensuring a safe and secure environment for staff and customers.-Played a key role in fostering teamwork, open communication, and employee engagement within the store.

Portland, Oregon, United States

-Provided exceptional customer service and product guidance, consistently achieving top sales rankings.-Developed a deep understanding of diamonds and gemstones, effectively educating customers on quality, cut, clarity, and carat weight.-Built strong customer relationships, fostering trust and loyalty through personalized recommendations and exceptional service.-Collaborated with clients to understand their unique preferences and budgetary considerations, assisting in selecting the perfect jewelry pieces.-Demonstrated expertise in custom jewelry design and assisted customers in creating one-of-a-kind pieces.-Assisted in inventory management, ensuring accurate stock levels and timely replenishment.-Maintained up-to-date knowledge of industry trends and new product offerings, providing customers with the latest information and options.-Actively participated in sales training programs to enhance product knowledge and sales techniques.-Handled customer inquiries, concerns, and after-sales service requests with professionalism and efficiency.-Worked collaboratively with team members and management to ensure a seamless and enjoyable shopping experience for customers.-Contributed to a positive and engaging work environment, promoting teamwork, open communication, and employee development.

Global Procurement And Sourcing Specialization

Certificate, Metals, Gemological Studies, Sales

Accredited Jewelry Professional, Diamonds, Colored Stones, Pearls, Grading, Gem Identification, Jewelry Design

Diamontologist, Metal, Diamonds, And Colored Stones. Advanced Jewelry Industry Knowledge., 4.0

Expanding my product and industry knowledge further.