Corey Lee Dillon Email & Phone Number

Promoted to this newly created position to develop a strategy and implement plans that enhanced member and volunteer experiences through two online communities: the SAE Mentor Program and SAE Connexion+. • Improved both communities immediately by: Working with a consultant to redesign and rebrand the online member community, Connexion+, to improve navigation and usability, with the ultimate goal of increasing usage and adoption; since the redesign, we’ve seen an average of 86% increase in engagement. Introduced a new student member community based on feedback that they desired a peer-to-peer communication tool among fellow student engineers. Benchmarking, researching, and onboarding a new vendor for the mentor program to revitalize the antiquated program. • Sourced industry experts for engaging community activities like leadership and diversity chats, mentoring chats, and technology discussions across both online communities as well as integrating into face-to-face opportunities at SAE conferences. • Managed all tactical aspects of the communities: from campaign creation to promote community activities, to the messaging, automation rules management, and moderation of discussion posts. • Collected and analyzed community-related and programmatic data/metrics/benchmarks and utilize member/volunteer feedback for improvement opportunities to strategically adapt plans and programs.

• Developed and implemented strategies and plans for the retention of existing members and recruitment and cultivation of new members (with a strong focus on student and young professional strategies). Maintained current and created new benefits. • Assisted with marketing-related needs, such as updating and approving marketing materials and brainstorming campaign ideas and strategies for recruitment and retention of members. • Managed data and reports: acted as lead for membership statistics, report generation and data retrieval as well as evaluate and analyze reports to improve results.• Represented SAE with members and in the community at events and meetings; created and delivered presentations to varied audiences to explain the value proposition of SAE Membership. • Oversaw online Higher Logic member community, Member Connection, to ensure the professional network, content, and communication elements met member needs.

Pittsburgh, Pa

• Managed 204 domestic retail leases; abstracted and validated commercial lease documents.• Reviewed and processed monthly rent invoices, statements, and annual reconciliation calculations, resulting in cost savings of $498,294.46.• Collaborated with manager and supervisor to create and update team processes and guidelines for efficiency and accuracy; assisted in training new hires.

Pittsburgh, Pa

• Managed 182 domestic retail leases; abstracted and validated commercial lease documents; prepared and validated estoppels and SNDAs• Reviewed monthly rent invoices and statements; analyze annual reconciliation statements and calculations to ensure lease compliance.• Maintained a strong relationship with the client and with the landlords to come to resolutions of rent and other tenant/landlord issues.

Homestead, Pa

• Collaborated with teachers to develop student programs and lessons to foster student success; proofread and typed lesson plans and classroom materials for middle school team; managed multiple databases of students’ academic and behavioral progress.• Led small student lesson groups to implement unique student learning and behavior plans.

Homestead, Pa

• Organization and managed afterschool and student community service initiatives. • Volunteered with city-wide service projects.• Assisted teachers in the classroom with academic and behavioral goals.