Corey Mahon Email & Phone Number

Honesdale, Pennsylvania, United States

Dunmore, Pennsylvania

As the Human Resources Director, I am tightly involved in the day to day operations of a 92 bed skilled nursing facility while adhering to strict state and federal regulations. Along with maintaining and processing payroll I have many responsibilities ranging from employee relations to processing benefit enrollments. Some highlights of my responsibilities include:.* Recruiting and screening of all new employees including interviewing and hiring all new nursing department employees*… Show more As the Human Resources Director, I am tightly involved in the day to day operations of a 92 bed skilled nursing facility while adhering to strict state and federal regulations. Along with maintaining and processing payroll I have many responsibilities ranging from employee relations to processing benefit enrollments. Some highlights of my responsibilities include:.* Recruiting and screening of all new employees including interviewing and hiring all new nursing department employees* Managing daily nursing department staffing levels and ensuring regulated levels were met while staying within budget* Worked with outside agencies to create new sources of recruits* Onboarding of all new employees and ensuring regulated requirements are met* Facility and labor union relations* Employee attendance and discipline tracking* Tracking and maintaining all licensed employees’ licensesSome of successes that I am extremely proud of are:* Re-introduced the employee recognition program that had become stagnant* Created a “full day” orientation day for all new employees to increase new employee competence, engagement and comfort when starting training on the floor* Facilitated roll out of online learning system for all employee mandatory education sessions and exceeded required 80% completion rate on a monthly basis* Introduced the use of a rapid messaging system to help streamline contacting employees for last minute staffing needs* Produced an attendance incentive program to help ensure staffing shortages were eliminated on challenging shifts* Restructured bonus policy to help optimize coverage and reduce staffing shortages on specific shifts Show less

In my time with World Wide Webhosting/Site5 I've performed a large range of tasks and job duties successfully showing my excellent multi-tasking skills as well my exceptional attention to detail. Those tasks were primarily done independently with minimal supervision and they included:* Developed and executed interviewing and hiring procedures and in doing so, reduced customer service staff turnover.* Developed and implemented new employee onboarding and training program* Created… Show more In my time with World Wide Webhosting/Site5 I've performed a large range of tasks and job duties successfully showing my excellent multi-tasking skills as well my exceptional attention to detail. Those tasks were primarily done independently with minimal supervision and they included:* Developed and executed interviewing and hiring procedures and in doing so, reduced customer service staff turnover.* Developed and implemented new employee onboarding and training program* Created and launched a post-training engagement program for new employees.* Cross training and coaching of existing employees* Performance evaluations of existing employees* Rebuilding internal KnowledgeBase and performing all technical writing for documentation* Public KnowledgeBase technical writing for multiple brands* Supervising/Managing a shift of ~15-20 customer service representatives* Level 2 technical support / customer service* Social media outreach to customers* Support / Customer Service department cost evaluations Show less

Scranton, Pennsylvania Area

Job duties included providing upper level technical support for dedicated and shared hosting clients. Other responsibilities included abuse investigations as well as server building and network cabling.

A.S, Computer Information Technology

General Education

Secondary Education (Science)

Activities and Societies: Campus Radio Station