Corey Matejka Email & Phone Number

Lincoln, Nebraska

• Microsoft System Center Configuration Manager 2012 administration, maintenance and troubleshooting• Operating system deployment including image creation, updating images, and SCCM operating system task sequences• Maintain a self-service application installation environment for end-users via Software Center, including application packaging, testing and process software requests• PowerShell and Windows Presentation Foundation development with version control in Git• Support… Show more • Microsoft System Center Configuration Manager 2012 administration, maintenance and troubleshooting• Operating system deployment including image creation, updating images, and SCCM operating system task sequences• Maintain a self-service application installation environment for end-users via Software Center, including application packaging, testing and process software requests• PowerShell and Windows Presentation Foundation development with version control in Git• Support Microsoft Office 365 applications and cloud, Active Directory and Group Policy• Diagnose and resolve hardware and software issues involving workstations, network hardware, connectivity issues, and phone systems• Analyze, troubleshoot, and resolve issues dealing with malicious software• Provide support to end-users via phone, email and while on-call• Support remote users accessing network via VPN Show less

Lincoln, Nebraska Area

• Provided service and support to end-users via phone, email and while on-call• Diagnosed and resolved hardware issues involving workstations, thin clients, network hardware, connectivity issues, and phone systems• Administrator for ManageEngine web-based ticketing system• Researched and resolved software issues pertaining to Microsoft Windows and Office products, Active Directory User and Computers, Citrix, and banking industry software• Developed software, upgraded plans and… Show more • Provided service and support to end-users via phone, email and while on-call• Diagnosed and resolved hardware issues involving workstations, thin clients, network hardware, connectivity issues, and phone systems• Administrator for ManageEngine web-based ticketing system• Researched and resolved software issues pertaining to Microsoft Windows and Office products, Active Directory User and Computers, Citrix, and banking industry software• Developed software, upgraded plans and lead an upgrade deployment team for projects that use Microsoft System Center 2012 and HP Device Manager• Designed, tested and implemented Microsoft System Center Configuration Manager 2012 packages and task sequences for automated software installation and operating system deployment• Addressed vulnerability issues on the network associated with malware, third-party software patch management and device firmware Show less

Lincoln, Nebraska Area

• Provided service and support for end-users, software dealers, beta users and supported staff with escalated issues• Trained new employees on software and support practices• Developed and implemented software testing strategies for new software features and releases• Documented and performed technical review for software knowledge base and user manuals• Provided support for employee workstations and software• Set up and maintained network hardware and software, including:… Show more • Provided service and support for end-users, software dealers, beta users and supported staff with escalated issues• Trained new employees on software and support practices• Developed and implemented software testing strategies for new software features and releases• Documented and performed technical review for software knowledge base and user manuals• Provided support for employee workstations and software• Set up and maintained network hardware and software, including: switches, printers, servers, email system and network data backup• Installed and maintained internal PHP ticketing system, QA Wiki Site, and Apache software Show less