Mike Corey Email & Phone Number

Bellevue, Washington, US

Bellevue, Washington, US

Crescent Springs, KY, US

• Responsible for all aspects of the operation of 750 member spa franchise location
• Hire, train and manage all Massage Therapists, Estheticians and Spa Associates.
• Handle administrative tasks including but not limited to payroll, scheduling, inventory, and reporting.
• Respond to client concerns as they arise to ensure the highest level of customer satisfaction.
• Provide ongoing coaching and training to drive and motivate Spa Sales Associates to hit membership and upgrade targets.
• Market spa via paid search, social media and grass-roots marketing to keep client traffic consistent.

Ronkonkoma, NY, US

• Enterprise ERP software sales experience selling large management systems solutions, consulting and services (Cloud Computing, SaaS, Hosted and Client Installed versions of software)
• Recognized as consistently meeting and surpassing sales quotas and goals.
• Clientele industries includes manufacturers, distributors and retailers.
• Proven success in managing key corporate accounts, cold-calling, prospecting and executive relationship development.
• Managed sales opportunity pipeline from inception to recognizable revenue utilizing CRM solutions.
• Strong leader with a proven track record of working with others to operate at peak performance.

Manhattan, New York, US

• Define and manage technology strategy, enterprise systems and infrastructure for New York’s Finest Sports Specialty Store.
• Manage ERP system and lead the development of customized modules for POS integration, inventory management, WMS, and order fulfillment by performing business assessments and developing business needs and requirements.
• Lead evaluation and selection process of Point-of-Sale software vendors and subsequent implementation. Manage all software modifications and data integration for Point-of-Sale. Train all staff including management.
• Project manage the design and build of IBM Websphere Commerce B2C website and subsequent upgrade to version 7.3.
• Succeeded in implementing EDI and B2C drop-ship capabilities into legacy systems, directly resulting in increased efficiencies in electronic business flow, increased product assortment & sales.
• Manage e-Commerce team responsible for site enhancement, maintenance, content, design changes, promotions, site navigation and inventory integrity using IBM Websphere Commerce v7.3. Ensure optimal site performance.

Manhattan, New York, US

• Established and oversaw the customer service department to support all sales channels (in-store, mail, phone) and managed returns to vendors for 15 departments.Design and develop a new customer call flow and contact.
• Streamline returns processes to speed up the amount of time from product entering the door to customer receiving a refund or exchange.
• Liaised with 1000 vendors on merchandise returns for credit, replacement and repair of stock and customer owned merchandise. Produced all supporting documentation and worked closely with accounts receivable and.

Manhattan, New York, US