Corey Davis Email & Phone Number

Valley Cottage, Ny, Us

Regularly communicate with and manage a business portfolio of over 800 companies, including numerous Fortune 500 businesses, resulting in a record-breaking $27 billion in receivable data, which has significantly enhanced the company's financial strategies and operational efficiency.Conduct an average of 25 weekly walkthroughs to demonstrate the value of our SaaS proprietary credit risk scoring, emphasizing the importance of timely A/R data processing, resulting in enhanced client understanding and engagement with our services.Serve as a senior advisor to a team of 30+ Account Managers and Sales Representatives, overseeing their efforts and providing guidance on issue resolution and performance improvement, resulting in enhanced account success rates and overall team efficiency.Led cross-functional cooperation among the leadership team, sales, client services, IT, marketing, and legal departments, resulting in a 15% reduction in operational costs and streamlined workflow processes.Guide analysts and IT members through varied file format requirements, legal and IT communication, and FTP/SFTP setup assistance for data submissions, resulting in seamless data transfers and compliance with security standards. API implementation for data match efficiency.Represent the trade department at two business conferences per year, including the National Association of Credit Management (NACM) and the National Credit Chemical Association (NCCA), by networking and presenting on industry trends, resulting in increased visibility and strengthened industry partnerships.

Valley Cottage, Ny, Us

Acquired new clients, both Public and Private businesses. Led in-depth training sessions resulting in faster client acclimation and increased utilization of our services. Provided personalized support, and shared extensive knowledge of our services to leverage the value of the CreditRiskMontior service. Achieved high-ranking sales status by consistently exceeding monthly sales goals and commission objectives. Gained consistent recognition for my outstanding performance.Closed numerous sales opportunities with major clients, including Fortune 500 businesses, across various industries and regional locations, resulting in significant company revenue growth..Trained sales team members on effective sales processes, enhancing overall team performance and contributing to a 20% increase in sales efficiency. Conducted several training sessions for 5-7 members per class.

Jersey City, Nj, Us

Position consisted of frequent meetings with clients to prepare high-priority pastry designs. Completed projects for large customized orders and large volume orders.High volume consulting, 70+ consultations for clients weekly.Regular communication and strategic event planning with 30+ Venues and Company Retail Locations

Led a team of 5-7 individuals, providing consistent guidance and leadership, resulting in the successful processing of an average of 120 cases monthly with an 85% success rate.Managed scheduling of appointments and consultations with potential clients, providing legal information on FDCPA, TCPA, and “next step” instructions for third-party debt collector harassment cases, resulting in informed clients and successful case progressions.Handled over 60-70 daily calls, including both cold and warm leads, enhancing client engagement and driving successful case resolutions, resulting in higher client acquisition and retention rates.Streamlined the case file database and multiple spreadsheet data entries, ensuring meticulous documentation and accuracy for all cases, resulting in improved data reliability and efficiency for the team.

Created case work for the law firm to settle cases regarding the FDCPA and TCPA. Assist management with lead statistics, and adhering to high call volume.

Midvale, Utah, Us

Maintained exemplary customer service skills by handling multiple tasks within our fast-paced eService Center, responding to 40-60 inbound phone calls daily for orders and associated inquiries, resulting in maintaining a reported 98% customer satisfaction rate.Mastered loss prevention procedures and maintained alert communication with management, resulting in a 30% reduction in losses and significantly increased security measures.Provided individualized support for call center agents on escalated calls when needed, leading to effective resolution of complex customer issues.

Woonsocket, Rhode Island, Us

- Assisted customers by providing product and sale information. - Provided outstanding customer service.- Assisted with inventory counts on a monthly basis.- Maintained an even cash register and audited the drawer each morning and night. - Assisted management with training new employees both on proper customer service etiquette and cash register procedures.