I serve as a strategic partner with schools and districts, contributing to state and regional goals. I coordinate educational services, build strong relationships, align work to district strategies, and conduct professional learning. Additionally, I manage internal processes, utilizing Salesforce CRM for account management and contributing to data analysis and regional projects. This role allows me to leverage my expertise in education, strategic planning, and data analysis to drive positive outcomes for students and educators.

I was responsible for coordinating the Advanced Academics program at Mansfield ISD. I upgraded the process of analyzing and communicating AP test result data to improve instruction. I have also designed and coordinated our Top Scholar program which has increased the PSAT/SAT scores of our district's highest-performing students. I worked with a team of over 50 AP teachers across the district with a focus on talent development. I also led AP Professional Learning Communities and coached AP teachers to increase the rigor of their instruction and improve results.

I was the lead Pre-AP and AP Chemistry Instructor at Mansfield High School, where I achieved the highest scores in the district while exceeding state and global averages. As the award-winning Faculty Advisor for Mansfield High School Key Club, I led the club to become a top 10 club in Texas and Oklahoma, fostering student leadership, community engagement, and impactful service initiatives. Additionally, I sponsored the Bell Guard, coordinating touchdown flag runners' activities, and served as a dedicated technology mentor, guiding students in leveraging digital tools for enhanced learning experiences. My passion lies in driving student success through innovative teaching methodologies and personalized mentorship.

As the Guest Services Department Manager on Duty, I undertook a multifaceted role encompassing diverse responsibilities aimed at ensuring operational excellence and guest satisfaction. This included efficiently scheduling a team of up to 40 direct reports spanning a wide age range, from 15 to 80 years old, while prioritizing employee retention strategies. I adeptly handled guest concerns, demonstrating strong interpersonal skills and a commitment to resolving issues promptly and effectively. Moreover, I spearheaded the development and implementation of incentive programs, enhancing team motivation and performance. Managing the Season Pass Sales and Commission program, I contributed to revenue generation and business growth. Additionally, I played a pivotal role in training team members and leaders, fostering skill development and ensuring alignment with organizational standards. When corrective action was necessary, I approached it with fairness and consistency, maintaining a positive work environment. Overseeing the daily operation of ticket booth sales, I upheld high standards of service delivery. Conducting annual performance reviews, I provided valuable feedback and recognition to team members. Overall, my tenure as Guest Services Department Manager on Duty was characterized by a commitment to excellence, teamwork, and guest satisfaction.