Corey Northern Email & Phone Number

Nashville, Tennessee, United States

Project Management: Plans, develops, and implements innovative recruitment and placement programs to assist multiple cross-functional departments.Operational Reporting: Analyzes, supports, and consults business leaders, managers, employees, and stakeholders, regarding employment related policies and procedures.Diversity and Inclusion: Advocate and mentor for educating and promoting a healthy working environment for all personal. Key Results:• Achieve desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.• Create benefits structures to align with market conditions and budget demands.• Mitigates audit risk by optimizing compliance tools, identifying deficiencies, and implementing corrective actions.• Manages city government’s benefits team of seven.• Manages relationships with benefit brokers and insurance carriers to obtain and negotiate renewals, settlements, claims, and enrollment information.• Manages annual enrollment processes including distribution of materials, communicating changes to employees, conducting employee presentations, and processing changes within deadlines. • Resolves discrepancies with carriers, payroll, and the company.• Develops and documents procedures to streamline processes and ensure benefit plans are administered according to company policies and governmental rules.

Nashville, Tn

- Manage the daily operations of the benefits team which consists of seven employees- Develop training materials for new and current benefit reps- Coordinate software installation for new employees- Conduct new hire meetings for groups as well as one-on-one for government officials- Conduct weekly team meetings- Liaison between insurance carriers and benefit reps, notifying carriers of any errors, discrepancies or changes in employee benefits- Process Separation of Service notices and FMLA/STD Insurance Premium Election forms- Create reports with Contact Center Manager - phone call statistics software- Listen to employee calls as a means of quality control using Telstrat recording software and review calls with benefit reps as a coaching method- Manage and update content on the benefits pages of nashville.gov- Conduct yearly employee evaluations- Served on Dependent Eligibility Verification project committee where Metro Benefits conducted an audit to determine the eligibility of dependents of Metro employees and retirees who carry family medical coverage- Research and solve complex benefits issues dealing with current and former employees and retirees- Create pension estimates and advise employees on pension benefits- Served on RFP committee to select new vendor for vision benefits

- Worked with business partners and HR team members to identify and implement enhancements.- Supported HR operations with knowledgeable technical troubleshooting and support.- Oversaw and maintained HRIS functionality by installing and customizing applications and modules.- Sourced, qualified, and conducted screening interviews with job candidates.- Conducted interviews to ensure solid cultural alignment between client and candidate.- Proactively identified and solved complex recruitment problems impacting employer short- and long-term success.

Master’S Degree, Management Information Systems

Bachelor’S Degree, Computer Science