Process new account transactions, deposits, and pay out funds in compliance with bank policies and proceduresAnalyze and provide solutions for client’s financial needsSell and prepare money orders, cashier’s checks, bank-to-bank wires, savings bonds, and travelers’ checksSell retail banking products and services to customersManage client portfolios, service relationships and cross-sell all products and servicesProvide financial and credit services with the goals of acquiring 100% of the customers’ businessProactively seek out current and potential clients for sales and customer service opportunities through calling activities and use of marketing resourcesWork with banking office team member to achieve individual and banking office sales goals by opening new accounts, taking loan applications and closing loansMaintain up-to-date knowledge of bank products, services, technologies, regulations, industry trends, and market conditionsMaintain records, reports, and procedures required by the office

Assist customers in the selection of fine jewelry and offer complementary items to customer for purchaseHandle each transaction efficiently and accuratelyMaintain merchandising and visual standardsMeet and exceed personal weekly and monthly sales goals

Proactively use banking knowledge and problem solving skills to evaluate the needs of potential and current customersOffer the appropriate financial products and services based on the customer’s desires and requirementsGather and prepare customer data to process applications and open new accountsProcess home equity line and auto loansSuggest resolutions on customer account disputesMaintain ongoing relationships servicing current customers to uphold goodwill as well as establishing additional businessPromote and sell multiple U.S. Bank products and servicesResolve customer service issuesVerify accuracy of checks received for depositsGreet bank visitors, providing information and directing them to appropriate staff as necessary

Processed customer transactions in a timely mannerProvided exceptional customer service to ensure an overall great experience for all customersControlled money orderingTrained new tellers on US Bank policies and proceduresActed as Vault Teller