• Generated over 1.1 million dollars in rental revenue during first 6 months of employment.• Among the highest closing rates of all leasing agents in the entire company.• Received several 5-star Yelp and Google reviews for outstanding client service and professionalism.

• Responsible for maintaining high food quality while promoting consistency and excellence through continued training and development.• Ensure fast ticket times, a clean and organized restaurant, amazing guest service, and engaged employees on a daily basis.• Increased beer and wine sales by 25% in the first three months of employment.• Won a company-wide sales contest by increasing non-alcoholic beverage and small plate sales by 5%, as well as increasing guest average check by 5%.

• Managing operations of a high volume restaurant, and reducing controllable costs to maximize financial performance.• Responsible for leading, developing, and motivating a team of over 35 employees to ensure exceptional guest service.• Received ‘Magical Moments’ award for aiding a colleague during an emergency.

• Coordinated porterage and transportation logistics for an 860 room property at one of the busiest airports in the world (Chicago O’Hare International Airport).

• Maintained a consistent yearly occupancy average of 93%, among the highest of all Hiltons in the brand.• Overnight shift resort manager responsible for overseeing night audit policies and procedures.• Acting general manager on duty for an 814 room property located in one of the busiest hospitality destinations in the world.• 100% satisfaction rating when dealing with guest service recovery issues.

• Gained entry-level experience in the growing food and beverage industry.• Recognized as a 2006 Disney Wildlife Conservation Fund Champion for being passionate about conservation action and awareness.• Ambassador of Grand Gatherings and Architect of Magical Moments for guests from around the world.• In charge of staff SafeD meetings as well as International Awareness at location.