Corey Vanover Email & Phone Number

In this role I strategically prospect and conduct outreach within the higher education vertical for the western region of the United States. Through this outreach, I connect key contacts & departments with our higher education account executives to lead into a new relationship or furthering of an existing one. This outreach includes direct emails, phone calls and social media messaging while managing all of this gathered data within our CRM and on various excel spreadsheets.

Louisville, Kentucky, United States

Louisville, Kentucky Area

-Created excel reporting for management that included statistics about team results week to week and month to month.-Handled incoming chat requests from two business websites from new and existing business customers. New sales leads were then warm handed off to a partner acquisitions sales team. -Created and maintained my team's rotation sheet for lead handoffs, our shared calendar mainly for time off scheduling and an excel reporting sheet where we could track each of our leads and the life cycle of that lead.

-Upsold and maintained between 400 and 500 existing small business accounts spread across the United States. -Discussed new solutions and options to improve business productivity for my customer base. -Resolved all customer issues or involved the appropriate teams for resolution.

Louisville, Kentucky Area

-Provided software support to Bastion customers primarily in their warehouse management system (WMS).-Performed SQL queries to troubleshoot break/fix items and in most cases correct the issue.-Worked within Microsoft virtual and physical servers to access customer networks.

Louisville, Kentucky Area

-Installed, repaired and maintained EMC storage system arrays for customers spread around the Louisville region. -Worked with customer IT teams to increase productivity and stability of their data storage.

Louisville, Kentucky Area

Managed between 10 and 20 union employees. My area processed between 10,000 and 30,000 packages depending on the day. Responsible for discipline of employees, managing their records, auditing, and training.

Louisville, Kentucky Area

Loaded packages into a container to go into an aircraft, or load a trailer for ground shipment.