Cori Cheeks Email & Phone Number

United States

Former Logistics Analyst turned Program Analyst supporting USMC acquisition efforts.

United States

United States

• Duties and Responsibilities:
• Achieved 95% client satisfaction rate while handling 50-70 calls per day
• Kept clients 100% in compliance with their automobile policy as well as state mandates
• Consistently met GEICO’s calls per day metric
• Protected clients’ private information through strict verification process
• Interacted with clients, coworkers, supervisors, and managers in a friendly, helpful, efficient, and professional manner.

• Duties and Responsibilities:
• Investigated claims
• Determined liability
• Indemnified clientso Met GEICO’s preferred timeline for determining liability 90% of the time.o Employed various investigative measures such as: conducting recorded interviews with all parties involved speaking with.
• I handled, on average, 30 calls per day as a claims agent, answering phones for teammates as well.
• Protected clients’ private information through strict verification process

• Duties and Responsibilities:
• Increased client base using effective marketing techniques to include:o Websiteo Mailingso Social Media
• Increased company profits by $36,000.00
• Brought six new clients to the company
• 100% compliance with strict guidelines and deadlines
• Efficiency and excellent client service through use of Docusign to streamline contract process

Fredericksburg, VA

• Duties and Responsibilities:
• Office manager
• Maintained the company website
• Typed contracts
• Composed, typed, and mailed company correspondence
• Notary

Raleigh-Durham, North Carolina Area

• Duties and Responsibilities:
• Handled upward of 200 calls per day
• Typed and mailed correspondence
• Utilized Microsoft Office Word, PowerPoint, and Excel
• Provided customer service both in person and via telephone
• Maintained client files

Albany, Georgia Area

• Duties and Responsibilities:
• Assistant to lead Cancer Research Nurse
• Maintained patient data base using Microsoft Excel
• Attended Tumor Boards and assisted with determining patient eligibility for drug trials
• Maintained 100% doctor compliance with protocol programs
• Ensured 100% adherence to drug company protocols in scheduling patient scans, bloodwork, and follow-up visits

• Duties and Responsibilities:
• Project Manager for project which reduced IT costs
• Maintained supply inventory
• Responsible for kit assembly and warehouse shipping
• Printed and bound trouble shooting manuals for each kit
• Responsible for bulk printing materials for customers

Level 2 Logistics

As a contractor, I complete all online and resident Level 1 and Level 2 Logistics certifications, and all online Level 3 logistics courses.

Bachelor Of Liberal Science, Health And Wellness, General

Health and Wellness Major

Pre-Dentistry Studies

Pre-Dentistry Major