Cori Duda Email & Phone Number

Norwalk, Connecticut, United States

Wilton

Managed Department overseeing a $45M revenue plan via internal order management system. Approved client contracts/addendums for accuracy and controlled all revenue following SOX auditing and compliance standards. Ensured quality Sales Support Management and continued employee development. Lead change and facilitated environment of continuous process improvement encouraging changes to workflows and processes, establishing and implementing technical and operational performance standards. Provided tactical support by guiding orders through the complete Supply Chain process inclusive of order entry, production, fulfillment/shipping, execution, and reporting.

Wilton, Ct

Oversaw all operational elements of merchandising advertising campaigns within department. Developed talent, motivated and supported team of 5 with career objectives in mind. Allocated and managed team workload, assigned key accounts, and assessed volume to yield highest level of success with planning and customer support. Collaborated with IT on development and implementation of system enhancements. Managed relationship with offsite fulfillment vendors developing operational procedures and long term process improvements. Key contributor to new business accounts, working with 3rd party agencies acclimating to their processes and gaining access to client portals for KPI’s and proof of performance.

Lead team to assist Sales in all order processing needs for department. Coordinated all program due dates with internal and external partners to ensure programs delivered on schedule. Represented Merch Team on task force teams and other company initiatives by establishing effective working relationships to help grow the business for expansion. Provided timely fulfillment/shipping quotes to sales teams and made all purchasing decisions of hardware for the business negotiating pricing and inventory management. Proofed client invoices for accuracy, and worked with finance on budgeting, forecasting, pricing exceptions, and custom quotes for sales.

Communicated execution details for field staff of 4k part time/350 full time employees ensuring in-store and merchandising campaigns were executed above industry average. Provided quality customer service support investigating client execution issues and troubleshooting on site challenges. Lead consolidation of Canadian division into existing infrastructure customizing functions to meet company objectives.

Bachelor Of Applied Science - Basc, Business Administration, Management And Operations

Associate In Applied Sciences, Business