• Educational publishing project manager for Higher Ed, e-learning, and K-12 projects • Managed all project details and schedules. Collaborated with content leads, clients, and freelancers to anticipate possible issues and proactively come up with alternatives• Main client contact. Responsible for communicating project plans, maintaining statuses, and leading project launches • Managed freelancers and vendors throughout projects to ensure that specifications, schedules, and expenses were in line with expectations • Assessed, monitored, and reported on project budgets, working with the functional teams to mitigate any overages • Process evaluation and improvement. Worked with teams to assess and refine workflows. Piloted a complex modified Smartsheet based workflow involving multiple stakeholders and freelancers

• Managed content and reviewed e-learning courses for multiple disciplines including Product Management, Data Visualization, Coding, Digital Marketing, and FinTech• Worked with stakeholders to establish scope, schedule, and assess potential blockers• Flagged issues and identified areas of inconsistency; collaborated with the content team and engineers to resolve issues• Managed and tracked content and issues in multiple platforms including Jira, GitHub, Smartsheet, and Google Sheets• Reviewed courses in Canvas for technical accuracy, continuity of content, as well as adherence to design. Ensured high-quality content through QA process and versioning• Assisted in developing quality review processes, provided curriculum review training to team members• Reviewed accessibility content including alt text and video transcripts, edited captions in Descript

• Oversaw digital and print programs for higher education publishing clients; worked in several disciplines including Political Science, Math, and Psychology• Collaborated across teams to plan and manage workflows, project specifications, and processes• Author and stakeholder liaison• Managed copyeditors, SMEs, production vendors, and designers• Reviewed overall quality and completeness of vendor and freelancer deliverables, including adherence to style guides, format requirements, XML, art, and alt text• Evaluated workflows, identified challenges, and provided input on process improvements• Content and issue tracking, schedule maintenance for a high volume of projects• Created and monitored budgets• Database and content tracking system maintenance

• Content Project Manager for higher education core and accompanying ancillary digital and print products for several disciplines including Literature, Political Science, and Technical Communication• Collaborated with Development and other stakeholders to establish priorities and scope for individual projects, author liaison• Developed and monitored schedules and budgets• Evaluated text and art manuscript for consistency and completeness• Oversaw vendor work throughout production and ensured that standards were implemented in line with specifications and budget• Resolved workflow impediments to meet publication dates and deliver quality products