Support 3 Directors and the Non-Exec Chair, managing their diaries, arranging meetings and their travel. Support other members of the Senior Leadership Team, and organise the fortnightly Operational Meetings and take the minutes. Liaise with clinic managers across the Group, both in the UK and Europe.Responsible for overseeing the online travel resource used by the company.

Support 6 Directors, managing their diaries, arranging meetings and dealing with all their travel requirements. Also assist with the day to day running of the office. Liaise with senior managers across the Group, both in the UK and Europe, as well as major customers in the UK.Responsible for organising the monthly management meetings, as well as off site meetings for the Executive Team.

Coordinate the Director’s office, academic and personal commitments, and work closely with colleagues to ensure the smooth running of the office. Organise the Director’s travel, including flights, hotels and visas, liaising with overseas contacts and preparing comprehensive travel itineraries. Liaise with colleagues and external contacts to organise large-scale lectures, including travel arrangements, accommodation, catering, etc for speakers and invited guests. Regularly deal with contacts at all levels of government departments, academic institutions and organisations and from different countries and cultures.

Responsible for organising the Assistant Director’s very busy diary, adapting and reacting to changing priorities as they arose. Planned ahead to ensure that regular and ad-hoc reports for management and Council meetings were submitted on time, and monitored the Assistant Director’s emails to ensure that important items are not missed and urgent matters are brought to his immediate attention.Liaised with colleagues, elected members and stakeholders to assist the Assistant Director with fulfilling his duties and meeting his targets.

Provided secretarial support to the CEO, working closely with the members of the UK-based team and the Managing Directors of the 8 countries in the region, and liaising with the representatives of external funders and insurers. Regularly dealt with commercially confidential and sensitive information. Always received extremely positive feedback from key stakeholders.Successfully organised and managed offsite meetings, often held overseas, for the management team of Europe & Asia. Acted as the point of contact for all presentations and papers, and during the meetings dealt with any queries, last minute schedule changes, etc.

Provided secretarial support to the Chief Executive Officer, and acted as the first point of contact between the Chief Executive Officer and fund managers, financial advisers and investors, dealing with any issues and coordinating the response. Worked closely with Customer Services on tracking the progress and resolution of any customer queries that had been escalated to the Chief Executive Officer.

Provided secretarial support to the Chief Executive, and the US-based Chairman when he was in the country. Acted as the first point of contact on behalf of the Chief Executive, dealing with any issues and coordinating the response. Regularly dealt with commercially confidential and sensitive information.

Provided secretarial support to several directors, managing and balancing their different requirements. Team leader of the secretarial team, responsible for ensuring that there was support for the company’s directors at all times. The secretarial team provided switchboard cover for the company.

Provided secretarial support to 2 directors and other executives as required, including a period when the CEO was based overseas. Responsible for the organisation and booking of overseas travel and meetings and liaised with Zurich offices around the world. Team leader of the office secretarial team.

Provided secretarial support to 2 board-level directors, the CEO during the absence of his PA, and the company’s General Counsel and Data Protection Officer. Acted as the first point of contact between the directors and customers, product providers and lenders and the Financial Services Authority.