As Head of Production at Kinesis, I manage motion design projects from concept to final delivery, developing timelines, budgets, and schedules to keep everything on track. I collaborate closely with clients and the creative director to understand project goals, manage expectations, and maintain consistent communication throughout the production process. I coordinate tasks and priorities across the team, allocating resources such as talent, equipment, and software effectively to meet deadlines.In this role, I maintain high-quality standards by conducting regular quality checks on animations and upholding visual style consistency throughout each project. I closely monitor and negotiate budgets and expenses, identify cost-saving opportunities, and track payments to keep projects within scope. I use strong problem-solving skills to address unforeseen challenges and troubleshoot technical issues. I continuously adapt to the evolving dynamics of each project, fostering collaboration and creativity within the team while driving excellence at every stage of production.

As a freelance Motion Designer, my focus was primarily 2D motion graphics design and animation. I used my motion design skills and background in business operations in my role as a freelance Creative Producer. I managed projects, coordinating schedules and resources to ensure timely execution. I facilitated smooth communication between team members. I solved problems and maintained high-quality output. I built strong client relationships, making sure their needs were met throughout the creative process. This experience allowed me to seamlessly blend creativity with strategic project management, delivering both artistry and efficiency in every project I handled.

In my role as the Operations Analyst at Tava Health, I regularly interfaced cross-departmentally to keep daily operations streamlined and running smoothly, utilizing the collaborative skills I developed through my previous experiences. I supported the team in executing operational and strategic initiatives, leveraging my background in data analysis, process improvement, and stakeholder alignment. I tracked vendor relationships and contracts, and managed eligibility files. I also lent my assistance with various marketing campaigns. By applying my expertise in data management, I ensured that all information was accurately captured, analyzed, and updated. My ability to identify opportunities for process improvement enabled me to actively recommend product enhancements for procedures, processes, and tools.

As a Claims & Insurance Escalation QA Specialist, I was responsible for data collection, analysis, and trend identification, simplifying complex data into insights that could be used to articulate business cases for enhancements. I crafted narratives around data to illustrate trends and areas of opportunity, while working to build consensus among stakeholders with differing goals. In this role, I categorized and reported on trends and continuously sought additional process improvement opportunities. I performed root cause analyses on large-scale issues to help the team hit or exceed targets, and coordinated training in collaboration with Operations and the Training Coordinator. I supported projects aligned with OKRs and led calibrations with other QC Coordinators and QA Specialists to ensure alignment of methods. Additionally, I reviewed and analyzed NPS and CSAT survey data to identify potential improvement areas and contributed to positively impacting customer satisfaction. I documented business process improvements and drove enhancements in collaboration with Operations and Product teams, all while maintaining an in-depth knowledge of OrthoFi software, departments, and systems to ensure effective contributions across multiple areas.

As a Claims QC Coordinator, I conducted quality reviews on RCM products to ensure consistency across individuals and measured process adherence to guarantee compliance. I provided consistent, fair, and transparent feedback on a weekly basis, categorizing and reporting on trends while performing root cause analyses on common issues. I collaborated with operations to increase reporting effectiveness and supported various projects aligned with OKRs as needed. Additionally, I calibrated with other QC coordinators and QA specialists to ensure unified methods across the board. I took ownership of my learning, maintained production standards independently, and kept a working knowledge of OrthoFi software, as well as OrthoFi departments and systems, to contribute effectively across different areas.

With the promotion to Senior Insurance Coordinator, I was responsible for taking on more intensive responsibilities. I reviewed and transferred all important data for all of our orthodontic practices (nearly 400) into an improved and easier to digest format. I was part of a small team that communicated daily with our outsourced employees. I was available to answer more difficult questions, and guide them to success.

Insurance Eligibility Team: Verified orthodontic eligibility & benefits for patients in over 350 orthodontic offices. Helped provide training materials for new team members. Proficient in PPO and DHMO orthodontic benefit verification.Insurance Claims Team: Submitted orthodontic claims & followed up with insurance carriers when claims were denied/delayed.

Took digital x-rays, documented results during examinations & assisted with root canal therapy procedures, root canal retreatments and apicoectomies. Recorded clinical notes from consultations & treatments using Dentrix. Reviewed the office’s biweekly production for bonus-earning potential & assisted the practice manager with the office's PR & marketing.

Earls Denver (Mar 2014-Aug 2014) Started with the company as a server.Earls Assembly Row (Sept 2014-Nov 2014) Traveled to Massachusetts as a Brand Ambassador to help open a new location & train permanent staff.Earls Park Meadows(Nov 2014-Jun 2015) Continued working for the company as a server at another location in Colorado.

Front Desk: Greeted hotel guests & checked them into their rooms. Provided excellent customer service.In-House Reservations: Booked large group/block reservations with special rates for weddings, conventions, conferences, etc.