Leading nonprofits community sailing club which provides learn to sail programs for adults and children

Chief Information Officer Branch (CIOB) of Canadian Heritage department is developing a brand new website for Grants and Contributions Application Programs. • Championed best practices of Quality Assurance testing within a new QA team with new QA process during bug triage meetings• Created test plans and test cases using TFS (Team Foundation System)• Tested, investigated and reported issues with the new online application interfacing with a CRM (customer relationship management) and the legacy back office system

SSI Pacific provides innovative, world-class, Security, Intelligence & IT infrastructure consulting services / solutions that are Implemented using best-practice systems integration and project management models, vendor independent and provide a superior outcome for our customersResponsible for:. Lawful interception equipment installation, configuration, commissioning and testing. Creating high quality documentation: Test Strategy, Test Plan, Test Cases, Detailed Design and As-built Documents. Developing and delivering training to customers. Reporting, investigating and resolving customer support tickets Key achievements:. Trained customer users on the LIMS application and installation. Developed high quality documentation for internal and external use complying with customers standards which involved the use of DOORS. Installing equipment on-site across Australia meeting deadlines despite of impromptu out comeProjects: National Broadband Network, TNZFeatures: LI, Redundancy, PSTN CAD, Authentication, Security, FWProducts: Utimaco LIMS & Kha, ALU 7570 & SAM, RSA, Juniper NSM & Netscreen 5400

Responsible for:. LI equipment installation, configuration, commissioning and testing. On-site engineer providing technical support and training to testersKey achievements:. Successfully installed LI products at multiple customer sites. Selected for training in France with subsequent travel to Germany for client site installation. Facilitated effective communication between R&D and customer at integration phase. Managed internal and external stakeholders and facilitated ease of communicationProjects: Telstra NGN, Telstra NGF.Features: PSTN, SIP phone, Voice and Video.Products: MGC, IMS, LI.

Responsible for:. Script development and maintenance and quality promotion . Team leader for a small group of testers . Owned test case documentation on different features and multiple releases. Defined test coverage, regression tests, including test case execution and exploratory testingKey achievements:. Designed and implemented a data oriented script methodology, resulting in 100% automation coverage for testing software quality. Created easy to use test case documents that improved the effectiveness of manual test execution, leading to known timeline execution regardless of the tester experience. Improved timeliness of problem resolution by approximately 40% through detailed rootcause analysis and reports of fault to designers. Designated lead for assessment of software releases quality to be presented to upper management. Implemented quality improvement processes that achieve up to 95% test case coverageProjects: H248 voice protocol for NGN, Multi-link on 16 ports T1/E1 FR cards, FRAM on DS3 cards, Multi-Services, Voice Over Packet, IP features on Metro Ethernet Switch.Features: Redundancy, Maintenance and Configuration, Physical layer features, Statistics, CLI, SNMP, PVC, SPVC.Products: 7470 MSP, 7670 ESE, 5620, MES.

Responsible for:. Developing Software, writing features description documents, reviewing teams documents and code, executing features tests Key achievements:. Defined and delivered on time quality software in C++ which communicated between messaging layer and GUI subsystems of a mobile radio application. Championed a new ISO 9001 process within the design team, which resulted in creating a new product with exceptional and solid qualityFeatures: Broadcast, Multicast, Redundancy, Maintenance and ConfigurationProducts: Mobile Radio consoles, Air traffic control communications systems