Corinne Ezeji Email & Phone Number

Charlotte, Nc, Us

United States

· Spearhead customer onboarding for enterprise software systems, traveling 60-80% of the year to provide on-site training and ensure smooth implementation for dealership clients.· Developed and implemented a highly successful Mentoring Program, offering in-depth product demos and support to new hires over a 3-week training process, which contributed to faster ramp-up times and improved team cohesion.· Awarded the 2023 Drive and Determination Award for exceptional dedication to customer success and team collaboration, earning consistently positive feedback from peers, managers, and customers.

Charlotte, North Carolina Area

· Provides exceptional customer service to roughly 500 customers weekly via phone· Analyses simple and complex billing issues, breaking them down to simple terms for customers to understand· Communicates with national operation centers, providing helpful insight to service issues, successes, and improvements based on customer feedback

Charlotte, North Carolina Area

· Provides customers with mall information, such as store locations and hours, money saving options, and promotions· Practices suggestive selling to increase mall profit on retailer gift cards and savings passports· Communicates face-to-face and via phone daily to roughly 250 local and international shoppers visiting during layover flights

Charlotte, North Carolina Area

· Greets hundreds of fans each game with an energetic and lively attitude· Provides or denies access to fans by checking tickets and elevator or escalator access· Enforces the NFL Fan Code of Conduct and Bank of America Stadium policies to ensure a safe and enjoyable game for all fans.

Greensboro, North Carolina

·Works with Assistant Directors to provide tutoring, counseling, and academic skills to need-based students·Mentors students, helping them set and complete goals, and offering advice on college life·Completes clerical and administrative work, updating student records into the Microsoft Access database

Greensboro/Winston-Salem, North Carolina Area

· Welcomed prospective students and their families with a positive and inviting attitude· Provided accurate directions or any assistance in a timely manner· Followed the proper procedures to open and close the building correctly and promptly

Huntersville, Nc

• Communicate with customers, ranging from taking orders, dealing with complaints, educating them on menu items, and helping them with any questions or concerns• Fix orders, keeping station clean and fully stocked• Help with the training of new employees

Huntersville, Nc

• Tutored elementary through high school students with their homework, studying, and projects• Prepared students for End-of-Course testing• Assisted students in reaching mastery in a certain mathematical subject