Corinne Lemm Email & Phone Number

• Managed multiple projects simultaneously using organizational and analytical skills.• Provided training for Kinetic team on SIL configuration changes.• Process back end changes on existing customer configurations.• Complete special projects when assigned.

• Closed sales month and performed monthly audits of all sales orders and reported monthly revenue to executives.• Worked with post sales and presales teams prior to orders being submitted for processing.• Pointed out process bottlenecks and inconsistencies to upper management, facilitating continuous process improvement to eliminate standard procedures hindering successful sales tactics.• Assumed ownership over team productivity and managed workflow to meet or exceed quality service goal.• Trained new employees on multiple programs and data entry software.• Cultivated effective partnerships with Marketing, Engineering, Sales and customer support.• Accountable for ensuring the flow and management of sales orders (revenue generating activity) for sales via Esales and WinOM.• Assigned sales organization objectives to sales team members in accordance with production schedule to meet business volume demands.• Worked with sales engineering and special pricing group for proper submission of ICB's and Special Pricing requests on behalf of sales.• Assisted personnel with cleanup of rejected deals.

Rye Brook, New York

• Coordinated customer port orders and new acquisitions for local, regional and long-distance service with various CLECs such as Verizon, Fairpoint, Frontier, One Communications and AT&T.• Coordinated port order with technicians and kept customers up to date with order status.• Developed great relationships VZ NMC, VZ RCCC and their escalation team to be able to assist customers with troubles on their service.• Processed LNP Port Outs within our port out database.• Ability to read and pull Verizon CSRs & request CLEC CSRs via internal process.

• Calculated monthly sales accrual to aid the Finance Department in revenue forecasting.• Accounting responsibilities including processing and balancing of monthly sales reporting for nine branches.• Prepared and presented monthly sales reports for multiple sales teams within each branch.• Analyzed and edited monthly commissions for 200+ employees in the Southeast region.• Handled confidential information of all new hires and terminations for my assigned region.

• Reviewed and edited radio station recaps for quality assurance of client marketing campaigns. • Researched, collected data and prepared reports for station recaps. • Assisted in the coordination, booking and fulfillment of grand prize winners for on-air radio station contests. • Responsible for selecting, ordering and shipping of marketing materials, premiums and giveaways for various station events. • Assisted in preparation and execution of in-house and off-site promotional events.