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Corinne Mtcastle Email & Phone Number
Implementation Manager
at
Crisis24
1 work email found
@onsolve.com
1 phone found area 937
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Implementation Manager
Location
Dayton Metropolitan Area, United States, United States
Company size
Who is Corinne Mtcastle? Overview
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Quick answer
Corinne Mtcastle is listed as Implementation Manager at Crisis24, a company with 89 employees, based in Dayton Metropolitan Area, United States, United States. AeroLeads shows a work email signal at onsolve.com, phone signal with area code 937, and a matched LinkedIn profile for Corinne Mtcastle.
Corinne Mtcastle previously worked as Customer Journey Specialist II at Crisis24 and One Call Now Client Support Technician, III at Onsolve. Corinne Mtcastle holds Bachelor Of Science (Bs), Business Administration And Management, General from Urbana University.
Company email context
Email format at Crisis24
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{first}.{last}@onsolve.com
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AeroLeads found 1 current-domain work email signal for Corinne Mtcastle. Compare company email patterns before reaching out.
Profile bio
About Corinne Mtcastle
As a Customer Journey Specialist at OnSolve, I project manage the migration of existing clients to our upgraded platform, ensuring a smooth and seamless transition. With over 16 years of experience in SaaS, I deeply understand the benefits and risks of product journeys, and I set proper expectations for clients based on their account complexity, renewal opportunities, current pain points, feature usage, and use cases.I am passionate about finding and communicating long-term solutions for customers of all skill levels. I have strong technical skills and experience in systems integration, customer data integration, and advanced user support. I effectively communicate internally with staff at all levels. Externally, I effectively communicate with clients on product requirements, fixes, demonstrations, and long-term solutions. My goal is to deliver customer satisfaction and retention and provide customer advocacy at OnSolve.
Listed skills include Customer Service, Customer Retention, Technical Support, Customer Satisfaction, and 18 others.
Current workplace
Corinne Mtcastle's current company
Company context helps verify the profile and gives searchers a useful next step.
Crisis24
9 roles
Corinne Mtcastle work experience
A career timeline built from the work history available for this profile.
Customer Journey Specialist Ii
Current- Project Manager for implementing existing clients to our upgraded platform.
- Acts as the first-line touchpoint for all customer inquiries into the product journey benefits and risks while setting proper expectations.
- Analyze client’s accounts for pre-production and product migration, confirming all tasks are completed.
- Understand all risk factors associated with the product journey management for clients based on, but not limited to, account complexity, renewal opportunities, current pain points, feature usage, use cases, major.
- Review each upgrade task and identify when each item is relevant for clients. Provide recommendations and guidance on how to manage the task considering individual clients’ needs.
- Review the client’s internal structure and use case then recommend the best account structure within the new platform. Articulate how to build the recommended structure to meet data hierarchy and permission needs.
Dec 2020 - Present
One Call Now Client Support Technician, Iii
- Provide on-site and remote user training
- Provide high-level technical support and troubleshooting for advanced users
- Track and maintain customer wish-list items
- Communicate with developers on client requirements and wish-list items
- Establish integration options and support various means of client integration
- Weekly communication with Sales on existing projects
Jul 2014 - Dec 2020
One Call Now Systems Engineer
- Lead assigned retention team.
- Provide pre-sales support to sales staff.
- Provide basic and advanced webinar training
- Provide support for custom client setup
- Provide support for customer data integration
Jun 2012 - Jul 2014
One Call Now Gold Support Supervisor - Tier 2 Technical Support Supervisor
- Lead team of Gold Support technicians for VIP and Edu clients
- Provide basic and advanced webinar training
- Provide support for custom client setup
- Provide support for customer data integration
Nov 2010 - Aug 2012
One Call Now Gold Support Specialist - Tier 2 Technical Support
Specialized support and training for VIP clientsCustomized set upSpecialized Integration
Oct 2009 - Nov 2010
One Call Now Client Technical Support
- The One Call Now phone message service delivers automated phone calls, within minutes, to any group, large or small. Schools, congregations, sports teams, businesses, and municipalities throughout the country rely on.
- Answering technical questions via email and phone
- Account set up
- Training for new clients
Jan 2008 - Oct 2009
Customer Support Rep
Golling'S Arena Dodge
- Completed end-of-the-month trend analysis reports for Chrysler Gold Star Reporting.
- Conducted telephone surveys with each service customer, with the goal of keeping our 5-Star rating with Chrysler Corp. If a survey was negative or if there were outstanding issues, I would communicate directly with the.
- Created and maintained dealer trade vehicle packages
- Maintained sales packets for all new car sales
- Maintained records of service orders.
- Answered inbound calls to the car dealership
Feb 2004 - Sep 2005
Service Clerk
Big Sandy Furniture
- Calculation for payroll for seven service technicians.
- Calculation of reimbursement pay for fuel/mileage for seven service technicians.
- On-site Inventory of 8 furniture stores.
- Continuously met projected service amounts
- Billed furniture manufacturers for warranty repairs
Jun 1999 - Jan 2002
1 education record
Corinne Mtcastle education
FAQ
Frequently asked questions about Corinne Mtcastle
Quick answers generated from the profile data available on this page.
What company does Corinne Mtcastle work for?
Corinne Mtcastle works for Crisis24.
What is Corinne Mtcastle's role at Crisis24?
Corinne Mtcastle is listed as Implementation Manager at Crisis24.
What is Corinne Mtcastle's email address?
AeroLeads has found 1 work email signal at @onsolve.com for Corinne Mtcastle at Crisis24.
What is Corinne Mtcastle's phone number?
AeroLeads has found 1 phone signal(s) with area code 937 for Corinne Mtcastle at Crisis24.
Where is Corinne Mtcastle based?
Corinne Mtcastle is based in Dayton Metropolitan Area, United States, United States while working with Crisis24.
What companies has Corinne Mtcastle worked for?
Corinne Mtcastle has worked for Crisis24, Onsolve, Golling'S Arena Dodge, and Big Sandy Furniture.
How can I contact Corinne Mtcastle?
You can use AeroLeads to view verified contact signals for Corinne Mtcastle at Crisis24, including work email, phone, and LinkedIn data when available.
What schools did Corinne Mtcastle attend?
Corinne Mtcastle holds Bachelor Of Science (Bs), Business Administration And Management, General from Urbana University.
What skills is Corinne Mtcastle known for?
Corinne Mtcastle is listed with skills including Customer Service, Customer Retention, Technical Support, Customer Satisfaction, Microsoft Office, Integration, Account Management, and Saas.
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