Corinne N. Email & Phone Number

Neuilly-sur-Seine, Hauts-de-Seine, FR

• Direct report to and support Managing Director in acquisition of new concession & landlord partnerships
• Manage client relations (Government Accounts) to achieve the long-term business goals of the organisation and strategically grow company’s media presence in Singapore in order to entrench the company's market leader.
• Write proposals with meaningful insights and measurable action plans to secure new strategic contracts with Landlords, assist in preparation of responses to Tenders and Requests for Proposals (RFP).
• Play a key role in building and strengthening relationships with concession & partners, including private and government landlords through professional servicing, responsive, prompt, and reliable communications, as.

Singapore, SG

• Sales, Marketing and Account Management (Airline Accounts):
• Managed more than 20 commercial accounts in the Sales & Marketing division, including accounts for national airlines, Chinese carriers, airfreight cargo flights, private jet (e.g. for high net-worth individuals.
• Securing of new business contracts and renewal of existing contracts through negotiation - generated >SGD15M in revenue for company in FY22/23
• Maintained existing clientele & grew customer base by establishing customer relations & forming strategic alliances with key airline partners
• Pursued potential clients to expand market share and grow revenue
• Relationship management, marketing, operational customer management support as well as worked collaboratively with airport operation teams to ensure exemplary service delivery to aviation clients.

Singapore, SG

• Sales & Marketing for SATS’ security and non-aviation businesses
• Identify/create new business opportunities and recommend strategies for short and long-term growth
• Generate leads from different channels and networking
• Engage potential customers in the government or commercial sectors
• Achieve business sales targets and develop new strategies to generate new revenue streams
• Provision of data to justify tech and costs for outcome based contracts

San Francisco, California, US

• Analyst Manager and project manager headlining analyst operations for Meltwater’s largest key client account in the APAC region and 2nd largest account globally by contract value, under the Government Services.
• Directly managed team of 21 full-time media analysts responsible for curating bespoke round-the-clock analytical and social listening reports, as well as key client-commissioned projects, focusing on solution-oriented.
• Managed and led daily team deliverables spanning across 24 hour timeframes, harnessing a strong ability to work within tight deadlines
• Analysed data sets and reviewed standard of reporting/project deliverables done by team, ensuring that reports were sent to clients within SLAs and in an efficient, accurate and timely manner. Sales/Account Management:
• Part of core Government Services team of managers which succeeded to increase key account deal ARR (Annual Recurring Revenue) by 30%
• Business acumen to make strategic & data-driven decisions in real-time in order to move the business forward

San Francisco, California, US

• Analyst Manager / Team Lead directly managing and leading a team of 21 media analysts in the Delivery Services division serving the largest client account in the APAC region and 2nd largest account for Meltwater.

San Francisco, California, US

• Led and spearheaded a team of five working on client-commissioned research reports.
• Past projects include media landscape reports delving into mainstream, social and alternative media on countries of interest, focusing on regional defence, international relations and geopolitical issues
• Key go-to person for ad-hoc reports. This includes collaborating with clients for scoping and alignment of deliverables and reports, as well as setting up the team, creating the methodologies, time-lining & quality.
• Highly involved in daily deliverables comprising monitoring of media coverage across all media platforms based on keen analyses of media outlets, and daily business-essential intelligence/media reports to clients in.
• Brainstormed and strategised ways to evolve & improve report quality and objectives, catering to clients’ changing requirements or feedback
• Conducted onboarding processes/Training & Development, boolean training

San Francisco, California, US

• News and Media analyst - Monitoring of media coverage across all media platforms (Print, Broadcast, News & Current Affairs, Social Media) based on keen analyses of various media outlets across traditional and social.
• Delivery of daily business-essential intelligence/media reports to clients in the government/public service sector in order to facilitate strategic communications and planning, for distribution to stakeholders
• Conducted quantitative and qualitative media data analysis, for the purpose of providing clients with insight into their brand perception, media performance, competitor landscape, campaign performance, industry/.
• Managed portfolio of monthly/quarterly projects and ensure customer satisfaction throughout the delivery process
• Studied inner workings of mainstream and social media landscape, sharing and contribution of best practices in qualitative and quantitative research, drawing meaningful and actionable insights from current affairs/news.
• Utilized proprietary software, Microsoft Excel and PowerPoint extensively to cover end-to-end process of extracting raw data, uncovering insights, and delivering reports in a digestible format to clients

Bachelor Of Science (Bsc) In Business With Honours, Business

Diploma In Business, Corporate Communications & Tourism

Gce O' Levels