Duties include:• Development and management of 2 new business unit linked to the mobile market (TIM and Mobile Outfitters) - 366 stores - coordinating 2 Area Managers, 8 Business Specialists, 1 Recruiter and the Back Office Clerk. Training and development of Area Managers, review and discussion of results, set up of annual goals and definition of individual growth plans• Definition of the business strategy, in line with market changes, working with the Managing Director and other Heads of Function • Relationship with business partners and definition of the Business Agreement• Definition of the annual sales budget and forecast • Definition and monitoring of the Payroll annual budget• Responsibility on the P&L statement of the business units• Kpi’s identification and monitoring • New Opening coordination (135 Mobile Outfitters stores and 122 TIM stores)• Coordination of the transfer sales and closing store strategy (25 store closed in 2019)• Management of the growth project of high potential Store Managers as Area Managers

Duties include:• Development of the Retail Chain of mono-brand stores - 15 stores opened• Definition and planning of the Retail development strategy and of the Business Plan• Responsibility on the P&L statement of the business units• Kpi’s identification and monitoring • Searching for locations and relationships with landlords• Design of the store layout• Direction of opening operations• Strategy of commercial and promotional activities• Definition of Marketing, Omnichannel and Social Media activities• Selection and training of store staffs• Sales network management, coordinating 1 Area Manager and 50 store people • Works with the HR Business Partner to ensure people management issues are satisfactorily resolved and relevant HR policies and procedures are adhered to. Chairs disciplinary, grievance, capability hearings and appeals as required.• Stock allocation management• Inventory Control

- Economic and commercial management of stores- Human resources management and coordination- Selection, training and organization of teams- Analysis and management of stores for cost optimization and reduction of inventory losses- Control and compliance with the rules of hygiene and safety (HACCP responsible)- Guarantee of the high quality standards and customer satisfaction- Mediation between the stores and the Regional DirectorateI am also been involved in the international project of mapping and detection of processes and procedures in order to optimize the timing of activities and reduce payroll costs.

- Coordination of the 440 direct stores and the sales network of 30 Area Managers;- Planning with the buyers of commercial and marketing strategies; - Monitoring of the Profit and Loss account of the stores and of KPIs;- Planning communication and incentive actives for sales network;- Management of internal Support Store department and Customer Service Department;- Coordination of New Opening actives;- Definition and implementation of company procedures and internal communication flows;- Organization and carrying out of training activities. I have structured business processes both interdepartmental as towards stores,both coordinating the various activities that the communication flows between International Corporate, Head Office and store’s Chain.The Company has charged me some very important projects including:• “New Business Opportunity Project”: I have defined some new business to be introduced in stores, studying the P&L account, the marketing strategy, the display layout and the store roll out. This project also includes the startup of a new store chain with different brand name and product line up. • “Project Store”: the goal was to obtain time for sales and Customer Service, through the review of the activities and the procedures and the introduction of new working tools as the corporate Intranet.Thanks with this project the company has saved 15.5 weekly working hours per store and 5.3 million of euros of payroll costs.• Development and roll out of the new store POS: last year I was responsible of the change of the POS computer system, collaborating with the American Head Office and managing the Italian team. In 2007 I also developed the company’s expansion in the southern Italy as Area Manager, managing the startup and the new openings of the first stores and opening the way for the current expansion of this geographic area.

Team Management and recrutingStore ManagementStorehouse and products managementVisual MerchandisingSale and Customer ServiceCompany startup in South ItalyProfit and Loss AnalysisInventory Control Loss Prevention

Team ManagementStore ManagementProfit and Loss AnalysisSale and Customer ServiceInventory ControllLoss PreventionNew Opening Activities