Corissa Balcarcel Email & Phone Number

Palo Alto, Ca, Us

Santa Clara, Ca, Us

Fairfield, California, United States

Forecast business trends and present weekly sales report for site, while partnering with Operations/Production to mitigate quality concerns and risks to monthly shipments. Expanded Customer Service to an Inside Sales Support team, assisting Account Managers with pricing for specialized materials and required testing certification. Equip team for success by capturing streamlined process in training documents, and aligning with Supply Management, Quality and Engineering teams. • Manage the moving parts of new material introduction by being the conduit between customer business leaders and internal teams • Capitalize on opportunities to align with newly acquired sister sites; streamlining business practices and consistently addressing customer concerns.

California, United States

Led Material Specification Review activities; negotiating contract with external customers and translating requirements into Test Instructions for QC Lab and Process Control Documentation for Production. Supported procurement from Sales Order to Material Planning to Certification, by ensuring Quality approval through reviews. Directed Management of Change (MOC) activities. • Ensuring Process Control Document compliance in transfer activities between Morgan Hill and Fairfield sites • Redesigned Quality Assurance Test Requirements (QATR) to improve document utilization across internal teams • Improved Specification Review process by generating reference documents of Testing Standards and standardizing practices

Bay Point, Ca

Introduced Advanced Product Quality Planning (APQP) to Aerospace industry, utilizing FMEA, MSA, SPC and PPAP. Ensured customer satisfaction with New Product Introduction (NPI) and continuous improvement of existing products. Directed the Material Specification Certification activities toward one centered on industry standards rather than individual customer specifications; implementing a data-driven process for reviewing and implementing specifications for product tests methods and limits. This is an essential component to improving profit margins while maintaining quality product and creating better customer relations.Individual accomplishments: • Established method & trained engineers in Cpk analysis and quarterly reporting in response to customer expectations • Cleared out 2 year backlog within 4 months of start date, and achieved 98% compliance in Key Performance Indicator (KPI) within 6 months of implementing process improvement • Aligned Standard Operating Procedures (SOP) to reduce customer specific testing & costs for customer and company. • Led team in A3 Methodology Certification for root cause & corrective action solutions

Kauai, Hi

Directed and educated multiple children through High School, utilizing conflict resolution, curriculum and performance management, and providing personalized development through coaching and written feedback. Managed a productive cohesive environment across a spectrum of age and temperament. Managed multiple projects in house flipping, and auto maintenance and repair. Coached for Science Olympiad Competition teams.

Boise, Idaho

Directed reliability efforts for D-RAM with offshore fabs, including the qualification of each site per device. Collaborated in weekly cross-functional meetings with failure analysis and product teams to maintain industry standards. Ensured business objectives were met by monitoring and reporting KPIs. Drove corrective actions and created containment plans for quality issues and customer returns.

Austin, Texas

Implemented qualification of integrated circuits for new 3G product, its fabs and processes. Supervised the qualification and reliability testing of ICs in accordance with Motorola’s Six Sigma standards. Ensured continuous improvement by implementing containment plans and corrective actions for quality issues and customer returns.

Austin, Texas

Sustained established processes in a Lean Manufacturing environment during a new line startup. As a Process Owner, manipulated formulas and equipment parameters to achieve desired product specification and functionality, while ensuring compatibility of processing methods with design staff. Compiled and evaluated test data to improve and implement new processes in diffusion and deposition.