Corissa Reynolds Email & Phone Number

Beverly, Massachusetts, United States

Focused on a home-grown, B2B, real-time, web-based, cloud-hosted sensor monitoring platform for Food markets cold chain supply and logistics, I am responsible for full lifecycle management of cross-functional teams to translate voice of customer and market needs into new product requirements driving strategic and tactical goals and deliver on time scalable solutions to support Commercial and Industrial customers.Some of the day to day includes:- Lead prioritization negotiations on customer requests across account and sales managers; collaborate cross-functionally to define and execute product strategy, ensure timely delivery.- Interpret/translate customer wants into scalable solutions, servicing both customer and business goals.- Business case development.- Create/maintain 2-year product roadmap, continuous assessment of priorities.- Architect solutions using existing functionality.- Manage delivery across three scrum teams, collaborate with mobile scrum teams.- Involved in product introductions, product positioning, release scheduling, Go-to-Market activities, and target End-of-Life.

Beverly, Massachusetts, United States

Held dual roles as a Product Manager and Product Owner for two different products. As a Product Owner, under the User Experience team, lead the communication of the business vision to an Agile Scrum team while collaborating directly with the Portfolio Product Strategist to understand business strategy and goals, and facilitate communication and implementation of business vision. Some of the day to day includes:- Interpreting customer requests into scalable software solutions, collaborating with UX and Product Strategy.- Direct team decision-making processes. - Prioritize/refine product backlog; User Story development.- Led Sprint Review/Demo to demonstrate developed solutions to company-wide audience.- Maintained release notes.As a Product Manager, responsible for collaborating with vendor on a third-party Stationary Monitoring software platform and ensuring voice of customer and market needs, as well as overall business goals, were being represented in both hardware and software development roadmaps. Some of the day to day includes:- Communicating directly with vendor operational managers and engineering leads.- Interpreting customer requests into scalable hardware and software solutions.- Create and maintain internal 12-month roadmap and release schedule.- Creation and communication of business cases.

Beverly, Massachusetts, United States

Within the User Experience team, lead the communication of the business vision to an Agile Scrum team while collaborating directly with the Portfolio Product Strategist to understand business strategy and goals, and facilitate communication and implementation of business vision. Some of the day to day includes:- Interpreting customer requests into scalable software solutions, collaborating with UX and Product Strategy.- Direct team decision-making processes. - Prioritize/refine product backlog; User Story development.- Led Sprint Review/Demo to demonstrate developed solutions to company-wide audience.- Maintained release notes.- Delivered high visibility roadmap priorities on time for multiple production releases.- Mentor incoming product owners and user experience designer co-ops.

Beverly, Massachusetts, United States

Requirements engineering across multiple B2B products, web, desktop, and mobile applications. Primary focus on Life Sciences and Pharmaceutical markets. As an analyst, interpreted and translated rudimentary requests from customers and executive management requests and usability research results into detailed requirements and artifacts for our Software Development Teams, achieving an intimate knowledge of assigned products. Conducted interviews with Product Managers, Product Marketing Managers, User Experience Designers, and Software Engineers to design user-centric and scalable software solutions and features. Documented detailed business use cases and requirements specification documents to ultimately break down into user stories to ensure correct interpretation by the engineering teams, located in the U.S., China, and India. Led requirements review meetings and story grooming sessions. Was responsible for requirement gap analysis, collaborating with the Software Quality Assurance Team, and participating in user acceptance testing to validate that the solutions outline in the vetted and approved requirements were implemented as intended. Maintained the master record of requirements for each of assigned product and collaborate with Technical Writers and Trainers to provide the product knowledge necessary to communicate our solutions to both our internal and external customers.

Greater Boston Area

Within the Advanced Analytics team, directed and conducted complex fraud research and analyses to support fraud cases, litigation and SIU operations in collaboration with Field Investigators. Compiled, organized, and analyzed (qualitatively and quantitatively) information from varying sources while considering business objectives including feasibility and cost implications. Led cross-functional teams to implement innovative solutions that improve loss results and benefit multiple lines of business. Provided leadership and guidance to analytical team to ensure departmental and organizational goals are reached. Resolved problems and develop recommendations to ensure process efficiency, promoting optimal customer service. - Promoted developmental achievements by aligning organizational objectives with individual aspirations and talents.- Provided quality assurance on outgoing work products to ensure accurate and quality analyses that provide the most value to our customers.- Offered analytical expertise to peers, direct manager, and senior management.- Fostered an environment of problem solving, innovation, and improved employee engagement.- Built, implemented, and communicated lean process changes while maintaining individual project responsibilities. Develop reports and proposals. Present to senior management.- Provided comprehensive training to new hires, building upon foundational concepts, prioritization and multi-tasking abilities, to promote successful integration.

Greater Boston Area

Working alongside partners such as the Federal Bureau of Investigations, provided critical analytical support for criminal fraud investigations of medical, auto, and worker’s compensation providers. Regularly collaborated with investigators and attorneys on cases. Attended formal and informal meetings for incoming investigations and case material reviews while utilizing appropriate computer databases and internet resources. Produced comprehensive reports, charts, and tables through compiling and analyzing large, complex data sets including financial records, tax records, and medical records. Built courtroom exhibits and testified in court to both the product and processes behind analyses, as was needed by local, state, and federal authorities. Performed critical analytical tasks independently by applying critical thinking and problem-solving methods. Participated in development and maintenance of modified databases for information sharing purposes.

Criminal Justice Informatics Graduate Certificate

Forensic Psychology Graduate Certificate

Master'S Degree, Criminal Justice/Psychology

Activities and Societies: Graduate Certifications: Forensic Psychology and Criminal Justice Informatics. Alpha Phi Sigma Criminal Justice.

Bachelor'S Degree, Criminal Justice, Psychology

Activities and Societies: Leadership Honor Society, Acted as Vice President/Regional Representative for Psi Chi (National Honor Society.