With a background originating as an Intelligence Analyst, investigating complex, organized criminal and civil fraud in the Insurance sector, I transitioned into Software Engineering within the Cargo Supply Chain business to experience a different type of business and perspective that would grow my capabilities into other areas including Product Management and Strategy. 16+ years of experience have enriched me with a profound grasp of critical, intricately detailed analytics, as well as the art of product development and strategy. This journey encompasses a diverse tapestry of experiences, spanning behavioral, tactical, strategic, requirements, compliance, and financial analytics. My role is marked by a dedication to servant leadership and the adeptness to facilitate seamless communication. I have led teams and individuals, and enjoy seeing great ideas become a reality, making customers and our internal teams better at what they do.
Listed skills include Microsoft Word, Analysis, Claims Management, Customer Service, and 8 others.