Corletta Higginbotham Email & Phone Number

Nashville, Tn, Us

Nashville, Tn, Us

● Organized project activities into manageable tasks and developed effective approaches to adhere to plans.● Authored and facilitated key documents (charters, scope statements, project plans) aligning with businessobjectives.● Identified and resolved risks and issues proactively to minimize impact.● Monitored and reported on project progress, ensuring timely status updates and transparency.● Ensured project outcomes met or exceeded requirements, delivering value to stakeholders.

● Facilitated the escalation of patient concerns to the Patient Access Manager/Supervisor and hospital CEO as part of a structured issue resolution process, ensuring timely and effective resolution of high-priority matters.● Coordinated follow-up activities to obtain necessary patient signatures post-hospitalization, streamlining administrative processes and improving documentation compliance.● Oversaw the generation of daily insurance verification and precertification reports, working closely with care management to ensure accurate and timely insurance processing.● Managed financial analysis and provided detailed cost estimates to patients, overseeing the collection of estimated patient liabilities and ensuring financial accuracy and transparency.

Nashville, Tennessee, United States

• Check-in process• Verifying patient demographic information• Obtaining insurance cards• Taking payments, co-pays, and deductibles• Record patient information• Digitize patient information• Validate medical insurance coverage• File patient records• Insert and code physician's order by processing ICD-10 codes

Verifying and recording the identification of agreement participantsCompleting notarial certificate on all documentsBearing witness to documents/items in a safe deposit boxMaintaining a notary journalAdministering oathsTaking affidavits and statutory declarationsHandling loan documents, contracts, marriage certificates, and other legal documents

Nashville Metropolitan Area

● Led the sales and onboarding process for services, including educating clients on products and managing allrelated communication to ensure a seamless experience.● Oversaw the resolution of service issues by coordinating troubleshooting efforts and scheduling field servicecalls, optimizing response times and customer satisfaction.● Developed and managed service contracts by analyzing client requirements, and conducted follow-up activities to ensure timely execution and client engagement.

• Develop strong hypotheses, independently solve problems, and uncover customer needs • Create an exceptional, personalized service experience for Lyft users • Provide friendly and timely support to Lyft drivers and passengers impacted by bugs and flawed user experiences • Attentiveness to the customers wants and needs as well as their expectations• Adaptability to fast-paced environments• Customer-oriented with a high focus on delivery quality services while building rapport

Greater Nashville Area, Tn

• Attentiveness to the customers wants and needs as well as their expectations• Adaptability to fast paced environments• Customer oriented with high focus on delivery quality services while building rapport• Educating each customer about the value of AT&T; as a company and quality of services• Utilized human relations, communication, and negotiation skills to market and sell home services• Responsible for identifying client needs while researching ways to improve quality of services• Communication skills (with customers and fellow colleagues) in a professional yet effective manor• Proficient time management skills and able to prioritize• Consistent performer exceeded monthly quotas by 10% month over month• Meet and exceed performance goals that include, but are not limited to, customer service surveys, sales rates, quality goals, compliance regulations and productivity targets• Developed, tested, and implemented new sales strategies to further personal and team successes

Greater Nashville Area, Tn

• Attentiveness to the customers wants and needs as well as their expectations• Adaptability to fast paced environments• Customer oriented with high focus on delivery quality services• Dispute resolution meanwhile multi-tasking• Communication skills (with customers) in a professional yet effective manor• Working well with others to complete a job/project (or a table) • Being able to handle stressful situations and delegate responsibilities• Maintained all sanitation procedures and food safety guidelines• Demonstrated the ability to multi-task at a face pace while dealing with various situations/individuals with over 1,000 customers weekly• Advertised, marketed and recommended menu/drink options to guest to increase guest satisfaction.• Mixed and serve drinks to customers of the bar and dining room

Greater Nashville Area, Tn

• Handle guest check-ins/checkouts professionally in a welcoming manner• Make changes and confirm reservations by means of the FOSSE System• Keep records of room availability and guests’ personal accounts• Filing paperwork properly and tracking guest packages• Maintain the hotel’s high standard of service and hospitality• Provide the maximum quality of service to the guests• Handling and exchanging different method of payments

Greater Nashville Area, Tn

• Excellent communication and negotiation skills • Adaptability and tolerant to stressful situations• Share knowledge of surrounding community with residents• Providing exceptional residential services that is personal and effectively orchestrated • Proven ability to work with a diverse group of people• Going above and beyond by building rapport for current and prospective tenants• Ability to work with a team as well as autonomously • Advertise available properties using a variety of media and promoting materials• Proficient computer/office skills (Microsoft Office Programs)• Persuasive marketing and sales skills with proven track of successful sales record

• Assisted residents with daily living activities not limited to serving meals, feeding patients as necessary, ambulating, turning and positioning patients, bathing, reporting vitals and providing nourishment between meals.• Provided support to medical staff in administering care to patients and reported any issues to supervising nurse• Observed patients, implemented patient care principles and patients' legal rights, tracked and reported patient information and followed safety protocols• Followed infection control (bandaging, dressing, catheter and colostomy care, proper personal protective equipment use, etc.)• Data/specimen collection and reporting (urine and fecal samples included)• CPR/AED/BLS/First Aid/Heimlich Certified

South Beloit, Illinois

• Assisted patients by serving food and drinks in accordance with their dietary needs, bathed and maintained proper hygiene, ensured medication intake and monitored patient vital signs, including temperature, pulse, respiration, and blood pressure• Helped the residents enjoy life to the fullest by trying to keep a smile on their faces while monitoring/reporting physical, emotional, and behavioral changes• Observed and implemented patient care principles, ethics, legal rights, and followed safety protocols• Monitored patient care principles and activities of daily living• Effective liaison between patient/nurse communication• Followed infection control (bandaging, dressing, catheter and colostomy care, proper personal protective equipment use, etc.)• Collected specimens such as urine/fecal samples and provided reporting• CPR/AED/BLS/First Aid/Heimlich Certified

Bachelor'S Degree, Health/Health Care Administration/Management, 3.9

Associate Of Science - As, Health Services/Allied Health/Health Sciences, General, 3.3