Corley Hudson Email and Phone Number
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With over 15 years of work experience, I am a versatile and skilled manager who leads QA teams, monitors product releases, and influences decisions for multiple RentCafe CRM products at Yardi. I am passionate about delivering high-quality software solutions that meet the needs of clients and users in the real estate industry. I value collaboration, innovation, and continuous improvement.In my current role as Manager, RentCafe CRM, QA at Yardi, I provide leadership and direction to QA teams, ensuring monthly scheduled releases for multiple international and domestic products are delivered on time in a usable state. I also participate in and influence decisions in committee reviews, work with the training and documentation teams to develop and publish release notes and training, coordinate and lead pre-release testing sessions, and lead post-release reviews to focus the development leadership team on areas of improvement. I leverage my skills in process improvement, customer service, and project management to achieve these outcomes.
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Manager, Rentcafe Crm, QaYardi Jul 2019 - Present•Provides leadership & direction to QA teams•Monitors QA progress & ensures monthly scheduled releases for multiple International and Domestic products are delivered on time in a usable state •Participates in & influences decisions in TR (program issue) committee reviews•Works with the Training and Documentation Teams to develop and publish release notes and training•Coordinates & leads pre-release (STAT) testing sessions with CSD, QA, & development•Leads post release reviews to focus development leadership team on areas of improvement -
Manager, Rentcafé, Client ServicesYardi Jul 2016 - Jul 2019Raleigh-Durham, North Carolina Area• Managed two teams totaling 27 people responsible for implementing and supporting the RENTCafé suite of products for over 500 East Coast clients• Helped lead the overall nationwide merger of two departments • Indirectly responsible for overall management of the Customer Service Department teams for the product across the US including dissemination of information and processes and serving as a technical escalation point• Key liaison between 3 separate development teams and CSD• Provided executive summaries, updates and projections to key stakeholders• Created a pro-active outreach program that has been implemented nationwide for the department• Responsible for the counseling and mentorship of Team Leads and Team Members• Participated in Management projects for the office• Supervised and led teams through monthly software releases
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Team Lead, Rentcafé Crm, Client ServicesYardi Nov 2014 - Jul 2016Raleigh-Durham, North Carolina Area• Instrumental in leading a new CSD team of 13 account managers to stand up a department for a new product• Developed or facilitated all internal CSD documentation and Methodology• Experienced 489% growth in the client base in 2 years• Supported all US clients across all time zones before helping standup a West Coast team• Led team growth including expansion to the West Coast Office to include an additional 10 account managers• Routinely taught client and internal classes at company’s professional conferences (YASC)
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Senior Account ManagerYardi Apr 2013 - Nov 2014Raleigh-Durham, North Carolina Area•Mentored new employees and team members•Maintained prior position responsibilities•Assisted with additional projects assigned to the Senior Team including the office wide Technical Conference
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Project Coordinator And Technical Account ManagerYardi Aug 2010 - Apr 2013Raleigh-Durham, North Carolina Area•Acted as the client's primary technical point of contact•Designed and executed cross product project plans within time and budget constraints•Implemented the Yardi suite of software products by assisting clients with system implementation, training, and technical support•Researched, analyzed and resolved software issues•Supported software product customization based on client requirements•Worked on a regular basis with Yardi internal resource teams to include: training, conversion, sales and development•Integrated client business processes into the Yardi application suite while recommending best practices to ensure best possible product experience and support for their business model
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Associate Technical Account ManagerYardi Nov 2009 - Aug 2010Raleigh-Durham, North Carolina Area•Implemented the Yardi suite of software products by assisting clients with system implementation, training, and technical support•Researched, analyzed and resolved software issues•Supported software product customization based on client requirements•Worked on a regular basis with Yardi internal resource teams to include: training, conversion, sales and development
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Co-Owner/Operator4 Tour Farm Jun 2012 - PresentLaurens, ScFour Tour Farm LLC is a veteran and family owned diversified gentleman farm which promotes sustainable wildlife habitats by utilizing quality management practices in conjunction with its agricultural endeavors. Four Tour Farm LLC is a certified South Carolina Tree Farm with emphasis on conservation and the sustainable use of its natural resources’. -
Project ManagerEdgenet, Inc Sep 2007 - Jan 2009•Managed teams responsible for developing and implementing electronic catalogs•Maintained ownership and accountability for overall life cycle of projects including billing •Responsible for two separate programs for a large retailer each consisting of multiple vendors•Reported all project progress, issues and milestones •Ensured timelines were met or that all advances/delays were clearly communicated to all impacted, internal as well as external, parties -
Sr. Product Knowledge EngineerEdgenet, Inc Aug 2006 - Sep 2007•Technical lead responsible for a team of Product Knowledge Engineers developing multiple projects as well as completing individual projects for a large DIY retailer •Facilitated collection of all product knowledge for electronic catalog development for individual projects•Designed and generated all documentation for electronic catalog development to meet client requirements and manufacturing rules•Served as the technical contact for the vendor and client during implementation
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Product Knowledge EngineerEdgenet Sep 2005 - Aug 2006•Analyzed and retrieved product knowledge using Edgenet’s development process on various sources of information such as databases, manuals, catalogs, etc. •Developed and tested electronic catalogs in an expert system to meet client product requirements through object modeling•Utilized proprietary application using AI’s frames and slots concepts for building large trees
Corley Hudson Skills
Corley Hudson Education Details
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Mathematics
Frequently Asked Questions about Corley Hudson
What company does Corley Hudson work for?
Corley Hudson works for Yardi
What is Corley Hudson's role at the current company?
Corley Hudson's current role is QA Manager @ Yardi | Quality Assurance Leadership.
What is Corley Hudson's email address?
Corley Hudson's email address is co****@****ail.com
What is Corley Hudson's direct phone number?
Corley Hudson's direct phone number is (805) 699*****
What schools did Corley Hudson attend?
Corley Hudson attended Columbia College (Sc).
What skills is Corley Hudson known for?
Corley Hudson has skills like Project Management, Sdlc, Program Management, Business Analysis, Software Project Management, Software Documentation, Management, Databases, Saas, Leadership, Agile Project Management, Pmp.
Who are Corley Hudson's colleagues?
Corley Hudson's colleagues are Stephanie Tate, Joe Cavenaugh, Prashant Harpude, Baharan Kishi, David Ho, Harry Mcbrearty, Scott Evich.
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