Cornel Alexiu Email & Phone Number

Dubai, United Arab Emirates

 Providing proper and accurate customer service, assisting clients with their banking inquiries by ensuring them a fast and easy resolution Handling escalation, communicating with other departments and the management team to provide exception and/or to prioritize extreme cases Selling the bank’s core product (Personal Loan) by using personal marketing strategies. Filling in online loan applications and assist the customers with the loan application process. Coordinating with the underwriters to disburse the amount in the client’s account as fast as possible Negotiating the rate of interest, processing fee and insurance to better suit the costumer’ needs Maintain good business relationship with customers to ensure future sales. Build and maintain relationships with key personnel, matter experts and leaders throughout the organization Assist clients with international transfers and foreign exchange

Paris Area, France

 Register new guests, recorded information and inputted data into internal system, updated room capacities and vacancies Processed guest payments and prepared records on weekly cash flows and revenue Managed incoming phone call, recorded guest requests and fulfill guest needs Responded at guest complaints and solved problems and misunderstandings Achieved monthly targets for selling fidelity cards: over 30 paying fidelity cards and over 50 non-paying fidelity cards monthly Achieved monthly targets for selling hotel extras such as breakfast and parking: selling over 300 breakfast tickets and 150 parking tickets monthly Managed in average around 70 check in and check out a day

Paris 06, Île-De-France, France

Pitesti, Romania

Master'S Degree, Physical Education Teaching And Coaching

High School Diploma