Cornel Batiste

Cornel Batiste Email and Phone Number

Director of D2D and Retail Sales and Quality Control @ Indra Energy
United States
Cornel Batiste's Location
United States, United States
Cornel Batiste's Contact Details
About Cornel Batiste

Results driven Sales Exec and Marketing professional with over 25 years of experience and success in driving operational-sales growth through omni-channel marketing strategies, with a strong business acumen for recognizing high potential business opportunities, and for ensuring compliance with legal and regulatory requirements. Recognized agent for change with documented abilities to lead people and activities that meet and exceed strategic objectives. Specialties: Sales Strategy Management; Business Development; Project Implementation; Performance Management; Training Strategy Design/Delivery; Leadership Development; and Business Strategy Deployment & Execution

Cornel Batiste's Current Company Details
Indra Energy

Indra Energy

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Director of D2D and Retail Sales and Quality Control
United States
Website:
indraenergy.com
Employees:
45
Cornel Batiste Work Experience Details
  • Indra Energy
    Director Of D2D And Retail Sales And Quality Control
    Indra Energy
    United States
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  • Indra Energy
    Director Of Quality Control And Training
    Indra Energy Feb 2024 - Present
    Philadelphia, Pa, Us
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  • Indra Energy
    Director Of Inside Sales
    Indra Energy Mar 2022 - Feb 2024
    Philadelphia, Pa, Us
    Build and Lead regional sales teams across multiple states | Responsible for the development of sales team from project scope and definition to all program launch tasks pre-channel/post-channel implementation | Identify regional sites within scope of budgets, market strategy, recruitment, training, and all other tasks associated with the leadership and performance management of channel team | Maintain knowledge of market and industry trends to implement best practices and ensure performance excellence
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  • Coba Marketing Group
    Managing Director
    Coba Marketing Group Mar 2018 - Present
    Sugar Land, Texas, Us
    Coba offers Energy Management consulting services for small businesses. With the energy market changing all the time in response to the seasons, the economy, weather events, and energy policies, it is our job to educate you and provide you with sound/informative advice that enables you to better manage all of these energy influences, as well as better manage your energy budget relative to consumption. If there is a more economical energy solution out there for you, we will find it.Coba is a BPM company offering Inbound and Outbound contact center support for customer acquisition and retention programs, as well as for chat, email, SMS, and social media. We help you establish Omni-channels for your desired customer contact strategy and apply solutions to integrate your existing platform to create a consistent experience, regardless of where it happens. "Let us support you in your next business adventure"Other service offers available at:
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  • Fis
    Sales Executive, Business Optimization & Rpa
    Fis Jul 2021 - Mar 2022
    Jacksonville, Fl, Us
    FIS is a leader in technology and services that helps businesses and communities thrive by advancing commerce and the financial world. With best-in-class business optimization solutions like EPIC and our Process Automation/PreBot stores, we bring together digital technologies that empower our clients in the data ecosystem, at both the micro and macro levels, driving true Digital Transformation.For over 50 years, FIS has continued to drive growth for clients around the world by creating tomorrow’s technology, solutions and services to modernize today’s businesses and customer experiences. By connecting merchants, banks and capital markets, we use our scale, apply our deep expertise and data-driven insights, innovate with purpose to solve for our clients’ future, and deliver experiences that are more simple, seamless and secure to advance the way the world pays, banks and invests.
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  • Fis
    Sales Executive, Business Development
    Fis Mar 2020 - Jul 2021
    Jacksonville, Fl, Us
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  • Engie North America Inc.
    Manager, Market Segment Development
    Engie North America Inc. Apr 2013 - Jan 2018
    Houston, Texas, Us
    Led customer acquisition efforts for both residential and commercial gas and electric clients through omni-channel sales and marketing strategies | Responsible for building and implementing company's SMB broker program for its Mass Market company (Think Energy), utilizing a digital online enrollment platform for quick and easy low touch enrollment transactions, along with a best-in-class managed software solution that enabled flexibility and full transparency for broker partners | Responsible for building door-to-door channel sales program for Engie's mass market company (residential and small commercial) that delivered up to 20,000 RCE per month across eleven (11) markets | Collaborated with legal and compliance teams to identify, document, train, and enforce PUC sales solicitation rules for omni-channel sales efforts | Played a key role in the R&D/Product Development efforts for mass market Community Solar launches in MA and TX markets, as well as Smart Home energy efficiency programs in PA
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  • Apac Customer Services Inc
    Director, Enterprise Performance Management
    Apac Customer Services Inc Mar 2012 - Apr 2013
    Collaborated with ops/executive leadership to help identify and bridge KPI performance gaps relative to performance management strategies, operations/training best practices, and leadership efficiencies on client programs
  • Apac Customer Services Inc
    Sr Manager, Training Strategy For The Americas
    Apac Customer Services Inc Mar 2010 - Apr 2013
    Performed strategic and analytic tasks as well as tactical activities for the various sites and client programs to help identify and bridge performance gaps through development/execution of training interventions | Instrumental in the development of company's global Leadership Development Program (LDP)| Responsible for oversight of LDP implementation and training delivery in the Americas and Asia (North, Central, and South America, Dominican Republic, and the Philippines) | Conducted annual reviews and site level reinforcements for all corporate training SOPs, providing essential revisions/updates when and where warranted
  • D/B/A Marketsolutions1
    Independent Consultant
    D/B/A Marketsolutions1 Mar 2009 - Apr 2010
    Provided multifaceted consulting services to various contact center clients in the areas of project implementation, process development, training and script development, offshore/nearshore outsourcing, project management, and implementation of various other industry best practices essential for driving operational efficiency and profitability
  • The Results Companies
    Regional Director Of Operational Sales
    The Results Companies May 2008 - Feb 2009
    Fort Lauderdale, Fl, Us
    Created a structured and analytical contact center sales process of continuously identifying, comparing, implementing, and reviewing best practices to gain and maintain a competitive advantage for our clients
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  • The Results Companies
    Regional Director Of Offshore Operations
    The Results Companies Sep 2006 - May 2008
    Fort Lauderdale, Fl, Us
    Executed and managed company's first major international outsourcing venture, supporting inbound and outbound acquisition/retention sales and customer care programs
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  • Spherion/Clientlogic
    Sales Manager
    Spherion/Clientlogic Jan 2004 - Sep 2006
    Atlanta, Georgia, Us
    Coordinated all sales efforts for call center management team and sales professionals, providing sales implementation strategies, processes, incentive plans, and other sales management activities essential for achievement of client targets
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  • Total Outsource Marketing Group
    Managing Partner
    Total Outsource Marketing Group Jul 2001 - Dec 2003
    Acquired initial funding for business startup | Prepared RFPs for new business development | Acquired contracts with fortune 500 companies, providing outbound teleservices support | Acquired additional call center projects ranging from marketing research to inbound/outbound customer retention and acquisition initiatives.
  • At&T
    Project/Account Manager
    At&T Dec 1999 - Jun 2001
    Dallas, Tx, Us
    Member of Telemarketing Distribution Services'(TDS) client facing management team which was responsible for end-to-end activities for the 10-city role out of AT&T's Broadband services following the TCI and Media One acquisitions
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  • At&T
    Sales Manager
    At&T Feb 1998 - Nov 1999
    Dallas, Tx, Us
    Outbound/Inbound Sales Acquisition and Retention Sales Team Lead in support of Account Representatives, providing coaching and development in the areas of sales, customer service, and service level management
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  • At&T
    Training Manager
    At&T Sep 1996 - Feb 1998
    Dallas, Tx, Us
    Provided training delivery for both initial and promotional training for TDS account representatives and management team. Participated in train-the-trainer sessions with developers and project managers in preparation for training delivery and in an effort to identify and bridge gaps in training packages prior to their delivery
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  • At&T
    Special Projects | Sales Associate
    At&T Apr 1994 - Sep 1996
    Dallas, Tx, Us
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  • Corbat Business Services
    Consultant
    Corbat Business Services Jun 1989 - Dec 1996
    Obtained clients for short-term and long-term projects providing consulting services in the areas of retail buying and marketing strategies; image and effective communication skills in daily business practices; and training delivery. Assisted retail clients with buyer, ops management, and training responsibilities which contributed to the overall success of daily business operations
  • Macy'S South Division
    Sales Manager, Assistant Buyer, And Executive Internship
    Macy'S South Division Jun 1986 - May 1989
    New York, Ny, Us
    Managed businesses with average sales ranging from $5.5 to $35 million per year. Won several divisional sales contest, achieving seasonal increases in excess of 65% in Men's Clothing and Basics
    View

Cornel Batiste Skills

Bpo Workforce Management Call Center Outsourcing Inbound Marketing Contact Centers Customer Experience Call Center Development Customer Satisfaction Vendor Management Operations Management Customer Retention Performance Management Process Improvement Account Management Lead Generation Coaching Telecommunications Call Centers Leadership Development Team Leadership Business Development Customer Service Strategy Training Management Program Management Start Ups Leadership Business Process Improvement

Cornel Batiste Education Details

  • Xavier University Of Louisiana
    Xavier University Of Louisiana
    Business Administration And Music Liberal Arts
  • University Of Phoenix
    University Of Phoenix
    International Business

Frequently Asked Questions about Cornel Batiste

What company does Cornel Batiste work for?

Cornel Batiste works for Indra Energy

What is Cornel Batiste's role at the current company?

Cornel Batiste's current role is Director of D2D and Retail Sales and Quality Control.

What is Cornel Batiste's email address?

Cornel Batiste's email address is cg****@****att.net

What schools did Cornel Batiste attend?

Cornel Batiste attended Xavier University Of Louisiana, University Of Phoenix.

What skills is Cornel Batiste known for?

Cornel Batiste has skills like Bpo, Workforce Management, Call Center, Outsourcing, Inbound Marketing, Contact Centers, Customer Experience, Call Center Development, Customer Satisfaction, Vendor Management, Operations Management, Customer Retention.

Who are Cornel Batiste's colleagues?

Cornel Batiste's colleagues are Ivette A., Jeff Rodgers, Austin Durham, Marlon Fletcher, Robert Hotson, Msqfe, Julie Phillips Lawrence, Cerasela Conaway.

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