Cornel Moolman

Cornel Moolman Email and Phone Number

SIAM Lead @ HCL Technologies
Portland, OR, US
Cornel Moolman's Location
Portland, Oregon, United States, United States
Cornel Moolman's Contact Details
About Cornel Moolman

30 Years of experience in IT – 15 years of technical experience as Developer, Systems Analyst and Team Lead and 15 years in Management. Management experience varies from Application Service Delivery and Service Integration and Management (SIAM). I have extensive experience in Managing Process-, Application Support- and Development teams. I have been fortunate to lead teams consisting of several nationalities and located in different countries, varying in size from 20 to 80+, including both FTE and contractors.

Cornel Moolman's Current Company Details
HCL Technologies

Hcl Technologies

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SIAM Lead
Portland, OR, US
Cornel Moolman Work Experience Details
  • Hcl Technologies
    Siam Lead
    Hcl Technologies
    Portland, Or, Us
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  • Hcl Technologies
    Siam Lead
    Hcl Technologies Apr 2018 - Present
    Portland, Oregon Area
    Accountable for Service Integration & Management Tower, as well as Governance of Service Providers performance against the contracted and agreed service levels.Dispute Management & Escalation ManagementMaintain relationship with Service ProvidersCustomer Management
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  • Uti Worldwide (Dsv A/S)
    Snr Manager Application Service Delivery
    Uti Worldwide (Dsv A/S) Mar 2010 - Dec 2017
    Portland, Oregon Area
    Manage the company’s extensive suite of enterprise-level applications/systems on a day-to-day basis in order to ensure 24x7x365 availability, maintain security, and rapidly resolve any key incidents that arise. This was split in two distinct disciplines:- Business Allication Support (Incident-, Knowledge-, Problem-, SLA Management and Continuous Improvement)- Application Development (Waterfall and Agile)Manage four teams (EDI Delivery, Integration Solutions, Applications, Business Application Support) located throughout multiple geographical locations including the South Africa, England, India, and Germany. Responsible for deploying system upgrades with a minimum of operational disruption and driving application development activities designed to increase the functionality/usability of systems used by 4,000+ users around the globe
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  • Uti Worldwide (Dsv A/S)
    Bsiness Application Support Manager
    Uti Worldwide (Dsv A/S) 2008 - 2010
    Johannesburg Area, South Africa
    Managing all Africa Freight Forwarding and in scope Contract Logistics and Distribution applications on a day to day basis, to resolve problems and ensure availability• Monitors application incident tickets to ensure that tickets are being resolved in a timely manner by third party provider.• Undertakes analysis of incidents to determine incident patterns and to initiate root cause analysis • Key member of the Sev 1 process, owning responsibility for Sev 1’s attributable to applications – Also owns the root cause analysis process required for all Sev 1 incidents • Provision of statistics and reports on applications performance to senior IT Management • Defines and maintains strategic vendor/partner relationships (onshore and offshore) in order to sustain overall quality of service• Manage application support resources with a major offshore operation in India • Defines and maintains Service Level Agreements (SLA) for application support activities
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  • Goldenrule
    Delivery Manager
    Goldenrule 2007 - Feb 2008
    Johannesburg Area, South Africa
    Manage Microsoft Development Team. Responsible for delivering all solutions developed in Microsoft technology. Determine architecture and tools to support the ability to create business solutions using Microsoft technologies. Provide coding standards and best practices for Microsoft .Net developers. Coordinate and mange development activities to ensure delivery

Cornel Moolman Skills

It Strategy Management Business Analysis Requirements Analysis Sdlc Change Management Team Leadership Process Improvement Software Project Management Erp Business Process Improvement Business Intelligence Itil It Management Integration It Service Management

Frequently Asked Questions about Cornel Moolman

What company does Cornel Moolman work for?

Cornel Moolman works for Hcl Technologies

What is Cornel Moolman's role at the current company?

Cornel Moolman's current role is SIAM Lead.

What is Cornel Moolman's email address?

Cornel Moolman's email address is cm****@****uti.com

What skills is Cornel Moolman known for?

Cornel Moolman has skills like It Strategy, Management, Business Analysis, Requirements Analysis, Sdlc, Change Management, Team Leadership, Process Improvement, Software Project Management, Erp, Business Process Improvement, Business Intelligence.

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