A commercially aware, results-oriented Senior IT Manager who has extensive experience within a global IT Service Delivery environment, and more recently within a regulated manufacturing industry; passionate about driving strategies that are tangible, sustainable, and well-designed that influences operational revenues and drives profits.Solid management skills; experienced in applying savvy managerial strengths to lead existing operations or steer new or fledgling business – harnessing skills in: strategy and planning; development of new initiatives; risk analysis; quality control; stakeholder engagement and negotiations; product development; and project management.Strong leader of people who displays a collaborative style; accustomed to swiftly gauging the culture and other group-norms of the organisation, then actively engage with the team to ensure delivery of project outcomes.Confident communicator who capably expresses strategies at executive level and across various divisions; engaging others through strong influencing and negotiating skills to drive concepts.Strong problem solver who brings a multi-disciplinary approach to understanding issues, negotiating processes and making decisions; implementing practical solutions and generating new and challenging ideas that contribute to the organisation’s philosophies and values.Strong change agent; encouraging continuous improvement by generating new and challenging practices that enhance people, processes and tools – the backbone in delivering a quality service.Experienced at creating and monitoring goals and plans that are Specific, Measurable, Actionable, Realistic and Timed (SMART); effectively evaluating risk, performance and resources to make sound judgement and arrive at decisions which are solid and stable.