Cornelia Stan

Cornelia Stan Email and Phone Number

Head of WFA Transformation @ Société Générale | HR Transformation @ Societe Generale Global Solution Centre Romania
Cornelia Stan's Location
Bucharest, Bucharest, Romania, Romania
About Cornelia Stan

With over 14 years of experience in the BPO/SSC industry, I am Senior HR and Operations Manager who delivers business results in HR services, using new HR technologies and process optimization techniques. My mission is to drive HR transformation in standardization and harmonization of processes at the global level, using new HR Information Systems, lean and six sigma methodologies. I have a strong track record of achieving operational excellence, customer satisfaction, and business growth, as well as implementing green belt projects, machine learning solutions, and RPAs. I am also a member of the HR Bucharest executive committee, working on HR group strategies implementation and contributing to service delivery for all EMEA entities. I am passionate about building teams, developing leaders and to empower and support my colleagues and partners using my collaborative management style.

Cornelia Stan's Current Company Details
Societe Generale Global Solution Centre Romania

Societe Generale Global Solution Centre Romania

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Head of WFA Transformation @ Société Générale | HR Transformation
Cornelia Stan Work Experience Details
  • Societe Generale Global Solution Centre Romania
    Head Of Wfa Transformation For France, Luxembourg And Switzerland
    Societe Generale Global Solution Centre Romania Apr 2023 - Present
    Bucharest Metropolitan Area
  • Societe Generale European Business Services
    Deputy Director Recruitment&Data Management&Payroll For France, Luxembourg And Switzerland (75 Ftes)
    Societe Generale European Business Services Apr 2019 - Sep 2023
    Bucharest, Romania
    Team management: 75 FTEs, specialised in core HR activities as Recruitment, Data Management, Payroll, Time and Absence Management and Expats/Impats portfolio • Member of HR Bucharest Executive Committee, working on HR Group strategies implementation • Lead, develop and coach the Managers and Team Leaders to achieve the SG strategies, implement the annual objectives aligned with the Group target • Forecast and budget management for all partners • Contribute on services within SG Group as recruitment services transferred for all EMEA entities in 2020 • Supervise, update and validate the HR contracts yearly • Create and deliver dashboards for Tactical Committee for all partners • Build relationships to develop the business: HR key stakeholders, HRBSs, Middle Office, TCI, Technical team, Auditors, Legal department • Risk and Quality: Supervise and analyse the HR procedures updates and compliance of transactions - according with EU legislation • Escalation and crisis management • Sustain resilience and BCP implementation • Survey and NPS scoring analysis - implement improvement with actions • Contact person in case of Audit or HR issues • Working on digitalisation, optimisation, standardisation of HR activities for all partners • Contribute to Machine learning development • Agile People Management: sustain and implement 2 tactical managerial solutions (Phyton and Java) customised per each industry
  • Societe Generale European Business Services
    Manager - Data Management&Payroll France, Luxembourg, Switzerland Ssc Hr (40 Ftes)
    Societe Generale European Business Services May 2016 - Apr 2019
    Bucharest, Romania
    Team management: 40FTEs, specialized on core HR activities, including Data Management, Payroll, Time and Absence Management, Expats/Impats portfolio:- Working on team organisation, performance management, career path, engagement, retention and motivation programs;- Support and develop - Managers, Team Leaders, Coordinators on team management, on KPI&KRI delivery, Green Belt projects implementation, working on Machine learning creation, RPAs implementation;First point of contact for all partners, acting as a CRM:- Respect the agreed governance with all partners and assure the KPI&KRIs;- Implement appropriate reporting of performance of service delivery, given visibility to our partners on specific HR metrics and parameters;- Create and deliver dashboards for operational, tactical committee for all partners;- Survey implementation and analysis for all partners;- Build relationships with all actors involved, to develop the business: HR key stakeholders, HRBSs, Middle Office,T&CI,Technical team, Auditors, Legal department;- Working on digitalisation, optimisation, standardisation of HR activities for all partners;- Assure implementation of HR application for Switzerland and Luxembourg (Time&Absence, Data Management); - Contribute of implementation of Self Service Portal for our employees;Risk&Quality:- BIA validation, assure BCP activity in the teams;- Assure Permanent Supervision (monthly, quarterly) and I2C controls, respect of escalation matrix;- Implement action plans in order to prevent operational risks;- Survey and NPS scoring analysis - implement improvement actions if necessary ; Assure innovation and continuous improvement:- Green Belt certification - automatic tactical tool implemented for Overtime process - France partner;- Saving calculation and validation of lean ideas;- Contribute to Machine learning development - ongoing project;- Implement agile management solutions, generic and able to be used by any industry;
  • Societe Generale European Business Services
    Team Leader Data Management France Ssc Hr (22 Ftes)
    Societe Generale European Business Services Jan 2014 - Apr 2016
    Bucharest, Romania
    - Manage a team of 22 FTEs on Data Management and International Mobility team;- Transfer of Data management activity (18 000 employees) and GIE International Mobility team (1000 impats/expats) from France;- Recruit and consolidate the teams formed by 21 experts and 1 coordinator; - Assure the business understanding, procedures creation according with french legislation;- Collaborate with partner to develop the specific KPI/KRIs on the business; (Time, Quality, Costs)- Manage the process delivery according with the KPI and KRI;- First point of contact for the partners in term of activity or in case of escalation;- Implement the action plans, to prevent operational risks and increase the partner satisfaction;- Assure BIA of each activity;- Working on business optimisation, implementing Green Belt projects and lean ideas;
  • Accenture
    Team Leader - Bnp Paribas (19Ftes)
    Accenture Mar 2012 - Dec 2013
    Bucharest, Romania
    - Managing 19 FTEs for 4 different perimeters, acting as Service Delivery Lead;- Ensure the specific KPIs, team organisation, task allocation, process updates;- Assure the transfer of activities from the partner, procedures creation, KPIs integration; automatic solutions implementation;- First point of contact for the partner;- Point of escalation for the team and for the partner for critical situations;- Incidents management and QC implementation;- Innovation spoc; work together with innovation team to implement and integrate new ideas on the project (quality improvement, cost savings);- Point of contact for audit visits from partner and internal audit;- Work closely with technical teams to implement new tools or assure the tools upgrades;
  • Accenture
    Recruitment Team Leader – Unilever France
    Accenture Apr 2010 - Feb 2012
    Bucharest, Romania
    - Managing the recruitment department (4 FTEs)- motivating, training on the recruitment area, periodical performance management, integrating new employees;- Defining and monitoring the implementation of recruitment KPIs;- Implementing of Operational Excellence and Visual management;- Monitoring and reporting of specific performance indicators to the partner;- Visit on partner site with operational teams, job fairs participation;- Assure project presentation for potential partners;- Internal trainer - Customer service, Communication, Service Culture;
  • Accenture
    Recruiter Unilever France
    Accenture Apr 2008 - Apr 2010
    Bucharest
    - Partnering with local team and hiring managers to determine staffing needs;- Managing the recruitment process for various type of businesses of the Group (Finance, Sales, Research and Development, Marketing, Customer Service, Supply Chain);- Job description creation and job posting on specific sites;- CV screening, screening resumes and interviews scheduling;- Communicating employer information and benefits during screening process;- Analysing the recruitment channels and purposing the best one for the recruitment process; - Managing the employees` database and completing timely reports on employment activity;
  • Orléans - City Hall
    Internship - International Relations
    Orléans - City Hall Apr 2007 - Jul 2007
    Orléans France
    - Organizing events;- Evolution of the decentralized cooperation between Orléans - Parakou (Bénin);- Provisional planning, financial analysis;

Cornelia Stan Skills

Leadership Human Resources Personnel Management International Relations Negotiation Team Management Team Leadership Organizational Development Management Consulting Employee Relations Change Management Training Hr Consulting Project Planning Management Project Management Coaching French Recruiting Performance Management

Cornelia Stan Education Details

  • Bucharest Academy Of  Economic Studies;
    Bucharest Academy Of Economic Studies;
    Business Administration And Management
  • Bucharest Academy Of Economic Studies
    Bucharest Academy Of Economic Studies
    Management
  • Orléans University France
    Orléans University France
    Management And Economy

Frequently Asked Questions about Cornelia Stan

What company does Cornelia Stan work for?

Cornelia Stan works for Societe Generale Global Solution Centre Romania

What is Cornelia Stan's role at the current company?

Cornelia Stan's current role is Head of WFA Transformation @ Société Générale | HR Transformation.

What schools did Cornelia Stan attend?

Cornelia Stan attended Bucharest Academy Of Economic Studies;, Bucharest Academy Of Economic Studies, Orléans University France.

What skills is Cornelia Stan known for?

Cornelia Stan has skills like Leadership, Human Resources, Personnel Management, International Relations, Negotiation, Team Management, Team Leadership, Organizational Development, Management Consulting, Employee Relations, Change Management, Training.

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