• Execution and quality review of collection and assessment of customer information and validating third-party information. • Review adverse media from customer screening, customer transactional records and legal documentation. .• Bring strong attention to detail and judgement skills to ensure work is complete and accurate and to escalate to leadership when appropriate.

• Drive proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty.• Deliver full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships.• Create customer loyalty and grow customer share of wallet through a differentiated customer experience.• Perform lobby engagement activities to connect with customers and position PNC products to meet needs.• Educate customers on options for managing financial transactions by leveraging technology, tools, and resources.• Apply product and procedural knowledge to identify, mitigate andeffectively solve customer problems to drive loyalty.• Manage risks through adherence to all policies and procedures, demonstrating sound judgment within established limits.• Demonstrates a heightened scrutiny to identify and avoid loss.Participate in daily branch operations to ensure duties are completed in an efficient and accurate manner.

• Assist property management with leasing their properties to prospective tenants. This may include marketing properties,preparing lease documents and screening prospective tenants to qualify them.• Manage all leases from potential and existing clients.• Coordinate and schedule lease applications, and adhere to compliance requirements.• Support legal and general advisory needs associated with a large-scale real estate portfolio.• Manage regulatory and compliance related services.

• Responsible for overseeing the successful implementation and execution of all Smart Home activities within their district of assigned retail stores.• Create an inviting shopping environment and enhance the customer experience by ensuring merchandising strategies and programs are executed successfully.

• Recommended and helped customers select merchandise based on their needs.• Informed customers about sales and promotions in a friendly and engaging manner.• Offered exceptional customer service to differentiate and promote the company brand.• Small business (B2B rep)• Opened and closed the store, which included counting cash drawers and making bank• deposits.• Exceeded personal sales goals

• Recommended and helped customers select merchandise based on their needs.• Informed customers about sales and promotions in a friendly and engaging manner.• Offered exceptional customer service to differentiate and promote the company brand.• Opened and closed the store, which included counting cash drawers and making bank• deposits.• Exceeded personal sales goals• Small business (B2B rep)