As a Site Reliability Engineer (SRE) at IBM, I specialize in reliability and resiliency of information systems and ecosystems, using my knowledge and skills in software and systems. I analyze business needs, problem determination, advise and design, build, test, deploy, and maintain well-engineered solutions for clients in various domains and industries. I also hold multiple IBM Cognos certifications, demonstrating my proficiency in business intelligence and analytics.In addition, I work as a Solutions Architect and Principal Consultant at American Eagle Outfitters Inc., where I create enterprise-wide Cognos Framework models, perform system analysis and health checks, re-architect, install, and reconfigure Cognos and third-party software, and provide SQL analysis and data mining. I also create data modules and reports for enterprise customers and users, and administer and develop Tableau and Metric Insights. I have over 30 years of experience in designing and managing application systems and development projects for a variety of hardware, software, and database platforms. I am passionate about delivering high-quality technical solutions that meet the business requirements and drive value and outcomes for my clients.