Cornelius Garner Email & Phone Number

San Antonio, Tx, Us

Demonstrates a fundamental knowledge of Software Development Life Cycle (SDLC) and User Acceptance Testing (UAT) methodologies within agile projects.Creates robust test scenarios from a business end-user perspective to ensure updated, innovative and quality systems that are within compliance regulations.Sets expectations on testing activities and adheres to timelines related to testing.Promote user Acceptance Testing (UAT) methodologies within agile projects.Executes tests and troubleshoots issues to identify the root cause of the resulting problem.Triages and reports system defects identified in the testing plan to appropriate stakeholders in IT.Serves in an advisory capacity to Program Manager and resolves escalated issues as they arise.Sets expectations on testing activities and adheres to timelines related to testing.

San Antonio, Texas

Demonstrates a fundamental knowledge of concepts for conducting Operational test and evaluation and integrates technical knowledge of computer networks with AF and DoD test policy and procedures to execute testing of C4ISR, IW, IO, & cryptologic systems. • Provides technical leadership and direction to 346 TS organizational elements.• Independently prepares test plans by creating workable solutions for SUT requirements to ensure test coverage verifies SUT's capabilities. Supports the TD during test execution, documents deficiencies, collects & analyzes test results to TD.• Reviews peer's products while managing multiple priorities.• Applies depth & breadth of expertise to independently perform well on the most complex or varied assignments at this level.

Lackland Air Force Base San Antonio

Installs, upgrades and configures various computer systems and applications for Fort Leavenworth users Assists in testing software and hardware to evaluate ease of use and whether product will aid user in performing work Responsible for diagnostic, troubleshooting, and resolution of computer system and software application problems to minimize down time of applications and personnelWorks with end users to determine source of error/problemMaintains the Network Enterprise Center’s (NEC) knowledge based repository by adding problem resolutions and information on defective equipmentWhen necessary, coordinates with coworkers and other technical authorities (including manufacturers) to research problem and find solution Via telephone conversations, asks user with problem to participate in diagnostic procedures, using diagnostic software, or by listening to and following instructionsWhen necessary, coordinates with coworkers and other technical authorities (including manufacturers) to research problem and find solutionAnalyze server and SCCM logs to determine cause of server and client deployment, replication, and communication issuesMonitor system activities for potential security eventsEnsure systems are kept current with appropriate software, patches, fixes, and security patches and updates

Fort Bragg, Nc

Save data, image PC and restore data Remediation of quarantined ComputersInstallation of additional software not in image and resolve user problems related to windows 7

Fort Bragg, North Carolina

PKI / Security Package and Prepare classified material for transfer to worldwide locations; receive incoming classified materialProvide PKI Certificate Request Processing and Token Issuance servicesEnd User Customer SupportServes as Information Technology Specialist in the Army in Europe Enterprise Service Desk (ESD), 5th Signal Command providing computer and telephony support to USAREUR's customer baseResponsible for first call maintenance of ADP equipment consisting of Desktop PCs and associated peripheral equipment and software for USAREUR, IMA-E, and tenant organizationsProvides end user desktop environment and telephone customer support Opens, monitors status and closes trouble tickets and adds pertinent information into the Trouble Ticket System to include all the steps leading to resolutionVerifies end user satisfaction prior to closing out a trouble ticketCreates, updates, resets, and deletes subscriber accounts in coordination with Information Management Officers (IMO) Assists end users with creating user profiles, printer troubleshooting and other devices Network MonitoringMaintains continuous surveillance over the operation of the network and its gateways, switches, terminals servers, communications circuits and attached computersUpon identification of a network disruption, assesses the extent and operational impact of the disruption and initiates service restoral actionsIsolates source of the disruption and coordinates/advises/directs the local network analyst/system administrator in the troubleshooting efforts 2nd Sig Brigade, servers, packet switches and computer communications software that run diagnostics programs and re-configures/resets these communication components to restore service

Landstuhl Germany

Monitors, evaluates, troubleshoots, and/or evaluates hardware, software, and other SATCOM and transport related problemsProvides technical expertise for performance and/or configuration for IP-over-SATCOM networks to include FDMA and TDMA technologiesOperate/maintain TDMA modems and FDMA modems; associated COMSEC and TRANSEC devicesOperate & maintain Internet Protocol (IP) routers; Ethernet switches; a Private Branch Exchange (PBX); and MIDAS (for electronic patching)Knowledge of routing protocols and concepts: RIP, BGP, EIGRP, OSPF, and VLSMIdentify and properly handle messages requiring SATCOM action, to include mission activation, follow-on support action, or de-access with or without cutover procedures to another satelliteProvide critical support to SATCOM operations during abnormal situations, to include power failure, major system crashes, or other high-risk or high-visibility mission needs.Operate & maintain commercial and military satellite acquisition procedures, IP routing and switching, VOIP, QoS, Voice and Data - T1/E1, FXS, and commercial TDMA/DAMA modemsSet-up, configure and test Cisco Call Manager and Call Manager Express, Cisco LAN switches (core, distribution and access), Cisco firewalls, routers and voice gateways etc.

Camp Cedar Iraq/Camp Virginia Kuwait

Supervises the day-to-day activities of network technicians involved in monitoring and assuring network quality in 24/7 environmentResponsible for accountability of all team members and create an environment that enables quick and effective team performance and excellent communicationMonitor status and performance of transmission and switching systems, local and wide area networks, and subscriber equipment.Operates test equipment to verify end-to-end circuit, system, and network signals meet standards.Configures circuits, systems, and networks based on standards, traffic patterns, and results of quality assurance testsPerforms circuit, system, and network patching and cross connecting to establish, sustain, and restore service.Operates cryptographic equipment to test, reset, and rekey.Install, uninstall and troubleshoot peripheral devices such as printers, scanners, voice over IP telephones, Blackberries and fax machinesProvide remote technical assistance to users through Dameware NT UtilitiesAssist customers in the setup and configuration of computer hardware and softwareMaintains continuous surveillance over the operation of the network and its gateways, switches, terminals servers, communications circuits and attached computers

Instruct Military personnel on advanced communications systems including; ANCD, DAGR, Harris AN / PRC-117 (Satellite Radio), Harris AN / PRC-150 Radio Thales AN / PRC-148 Radio (Multi-Band Inter/Intra Band), Harris AN / PRC-152 (Satellite and Frequency Hopping Radio) And ITT AN/PRC-119E (SINGCARS, Frequency Hopping Radio)

Kuwait

Perform maintenance, troubleshooting, and repair of computer peripheral/interface equipment, digital multiplexes, switches, radio frequency transmitters, receivers, antennas, and modemsDesign, install, and maintain telecommunications infrastructure and systems including the REDCOM IGX telephone switch and VTC equipment ( Tandberg, Bridging)Performing operations and maintenance on switching system, VTC’s and other related transmission equipment. Schedule, plan and coordinate operation of VTC equipment.Provide technical support for maintenance of the network architecture to keep all site documentation (i.e. SOPs, configuration drawings, etc.) for VTC current and up to date.Maintain logs and records utilizing the REMEDY to document problems or network events.

Camp Bucca Iraq

In charge of work shift schedule, notifying managers of any necessary overtime, accurate timesheet reporting, and accounting and managing personal time offPlan and conduct required logistical operations for employees Overseeing operation, maintenance, troubleshooting, and repair of facilitiesInstall new voice communications systems including phones and wiring as well as related system programming.Responsible to ensure all site applicable Operating Instructions, Project Order, SOPs. policies and procedures are carefully followed, to ensure all internal and external audits are passed with minimal to no noncompliance issues.Provides personnel with computer, cell phone, network, land-line phone, satellite phone, and associated software support in a timely resolution of any technology related issueEnsures that all hardware and software are appropriately licensed and that the best security practices are developed and maintained

Camp Doha, Kuwait

Install, operate, program and maintain the Promina 800/400/200 and REDCOM IGXPerform maintenance, troubleshooting, and repair of computer peripheral/interface equipment, digital multiplexes, switches, radio frequency transmitters, receivers, antennas, and modemsMonitor and report all links, trunks and circuits outagesTroubleshoots and diagnoses system/equipment malfunctionsCreate reports regarding installation, monitoring, maintenance, and testing of circuits. Use Firebirds, Oscilloscopes, and Transmission Test Sets Maintain operating logs in accordance with applicable DISA Standards provide technical support of video teleconference units, including scheduling of classified and unclassified Internet (IP) and ISDN video teleconferences

Bachelors Degree In Computer Systems Computer Science, Computer Science

Complete Oct 2018

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