Cornelius Graham Email & Phone Number

Scottsdale, Arizona, United States

Home sales/purchases can be an overwhelming process. My job as your realtor is to make the process efficient, seamless and positive. For many our homes are our largest asset. Having a realtor who you can trust is paramount to success. Trust your home sales/purchase to me as I will handle your trust and asset with care (providing the knowledge and competence to provide the best results), while being loyal and keeping your interest as my prime focus.

Tempe, Arizona, United States

➤ Developing/coordinating student recruitment functions to include recruitment campaigns, cultivating community partnerships, controlling planning, and ensuring that program goals/objectives are continuously accomplished.➤ Designing the delivery of digital teaching models to increase student success and reduce barriers in higher education, accessing recruitment programs/events for effectiveness, as well as attending seminars, events, and workshops.➤ Maintaining contact with prospective students, aiding with admission processes, managing registration procedures, and collaborating with academic units throughout the University to facilitate student support in accordance with regulations.➤ Communicating with teams to perform essential functions, coordinating projects as assigned/directed, demonstrating knowledge of principles/practices, analyzing pertinent data sets, and identifying opportunities to increase efficiency.➤ Strategically utilizing critical thinking skills to make decisions, providing proactive outreach/recruitment assistance, assessing financial aid information, and aiding students with applying for scholarship programs/job shadowing events.➤ Evaluating/interpreting high school transcripts, reviewing test scores, aiding students with career/vocational interests, making referrals for higher level courses, and providing introduction to the University's academic programs.➤ Communicating internally/externally with students, partners, and stakeholders by email, phone, chat, texting, face-to-face, direct mail, and web inquiries to answer inquiries, promote programs, and facilitate educational resources.

Coronado High School

➤ Continuously participated in the development of student goals as well as tutored students in assigned curricular areas before school, during lunch, and after school, focusing on difficult concepts or ones that needed reinforcement.➤ Modified classroom materials for individual student needs, prepared lesson plans in assigned area of responsibility, addressed student modifications, and documented services for students in compliance with applicable guidelines.➤ Strategically assessed player's skills, assigned team positions, developed regular practice schedules, organized practice times to provide both individual and team development, and assigned duties to assistant coaches as necessary.➤ Determined game strategies based on team capabilities, observed players during competition, established standards of pupil behavior, provided proper supervision of athletes, and monitored academic performance of team members.➤ Developed processes to maintain/organize student records, instructed staff on educational techniques, aided students with developing goals, and made accommodations for classrooms/students for functional educational performance.➤ Followed established procedures in the event off an athlete's injury, held parent conferences as necessary regarding athletic performance of students, modeled sportsmanlike behavior, and maintained appropriate conduct towards players.➤ Mentored new team members, identified suitable communication strategies, identified viability of educational opportunities, and provided ongoing consultation to teachers regarding classroom activities/advancement in programs.

Arizona, United States

➤ Produced over $500K annually in residential/commercial investment real estate sales by providing guidance to sellers or buyers and marketing properties for the right price under the best terms to exceed sales target by 11% to 19%.➤ Prepared documents such as representation contracts, purchase agreements, closing statements, leases, and deeds as well as cultivated relationships with banks, appraiser, mortgage lenders, brokers, escrow personnel, and attorneys.➤ Established and utilized Broker Price Opinion, Short Sale, and REO Real Estate Transactions experience.➤ Helped clients purchase or sell properties including advising them about market conditions, prices, and mortgages while developing networks and cooperating with attorneys, mortgage lenders, contractors, appraisers, and escrow companies.➤ Marketed a wide range of residential property sales transactions including sales and coordination of financing and promoted sales through advertisements, open houses, or listing services and introducing buyers to communities.➤ Created listings for real estate sale properties with information such as location, features, and square footage and developed a competitive market price for resale by comparing properties using the Multiple Listing Service.➤ Reviewed purchase contracts to ensure terms were met and to create win-win agreements for all parties involved.

Phoenix, Arizona, United States

➤ Handled complex exposure claims for homeowners to determine the extent of the company's liability and attempt to affect an out-of-court settlement with claimant as well as handling litigation cases when necessary.➤ Made claim and settlement decisions within delegated authority as outlined in company policies and procedures to promptly and effectively handle to conclusion all assigned claims with little to no direction or oversight.➤ Assessed customer needs and conducted investigations or reviews of previous losses and other information on file needed to make sound liability decision on complex claims while delivering a remarkable customer experience.➤ Investigated, evaluated, negotiated, and settled claims for assigned areas including verification of coverage, legal liability, and extent of damage by contacting parties by telephone, written correspondence, or electronic media.➤ Determined whether additional or specialized investigation was necessary for claim resolution and communicated with witnesses, agents, other insurance companies, repair shops, contractors, medical providers, attorneys, and others.➤ Prepared and reviewed written or computerized estimates in loss settlements, made arrangement for rental cars and provided towing service when required while handling client claims independently as well as in a team environment.

Phoenix, Arizona, United States

➤ Oversaw the selection, training, development, performance management, and salary administration activities of assigned Claim Service Support Supervisors, Claim Representatives, Claim Processors, and claim support personnel.➤ Served as a technical resource in the areas of claims settlement procedures, company claim policies or procedures, insurance contracts and endorsements, types of personal injury and their prognosis, and applicable federal/state laws.➤ Coordinated, communicated, and implemented new company programs, policies, practices, and procedures.➤ Led the review and control of the assigned unit's claim activities including investigations, inspections, claim payments, and adjustment expense payments as well as participated in the annual budgetary process.➤ Ensured compliance with company procedures, applicable federal or state laws, and any other legal requirements.➤ Mentored 17 claim specialists and handled the supervising, hiring, coaching, and managing the performance of direct reports or associated team members while leading them to consistently achieve company and department goals.➤ Opened, closed, and adjusted reserves in accordance with company practices designed to ensure reserve adequacy.➤ Recommended Special Reserves in accordance with Corporate Reserving Guidelines, adhered to file conferencing notification and authority procedures and partnered with subrogation to identify fraud or subrogation opportunities.

Phoenix, Arizona, United States

➤ Supervised the customer Response Center, oversaw performance, conducted salary reviews, and acted as site liaison as well as served as a mentor to less experienced associates and assisted with training as assigned by claims management.➤ Ensured consistency in the implementation of department processes and procedures while developing 5 direct reports to provide the highest level of customer service to all internal, external, current, and prospective State Farm customers.

Bloomington, Illinois, United States

➤ Built, managed, and maintained strong relationships with third-party vendors, planned, organized, and coordinated workflow or activities of assigned department, and ensured compliance with company or legal requirements.➤ Provided superior, world-class customer satisfaction experiences by addressing customer and employee satisfaction issues promptly to reduce customer complaints by 23% in 2013 and achieve over 80% retention of staff.

➤ Transportation Specialist/Independent Business Owner – Phoenix, AZ – 08/2017 to present➤ Collection Specialist – State Farm Insurance/Bank, Bloomington, IL – 09/2005 to 02/2008

Master'S Degree, Organizational Leadership

Bachelor Of Science - Bs, Business Management