Cornelius Johnson

Cornelius Johnson Email and Phone Number

Operations Manager at Amazon @ Amazon
seattle, washington, united states
Cornelius Johnson's Location
Missouri City, Texas, United States, United States
Cornelius Johnson's Contact Details
About Cornelius Johnson

Experienced Asset Protection with a demonstrated history of working in the retail industry. Skilled in Coaching, Retail, Law Enforcement, Graduate Recruitment, and Diversity Training. Strong business development professional graduated from University of Central Missouri.

Cornelius Johnson's Current Company Details
Amazon

Amazon

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Operations Manager at Amazon
seattle, washington, united states
Website:
amazon.com
Employees:
500669
Cornelius Johnson Work Experience Details
  • Amazon
    Operations Manager
    Amazon May 2022 - Present
    Pasadena, Texas, United States
    • Responsible for providing leadership, management, and vision for the operational success of the outbound, inbound, and sortation departments such as the Ship Dock and over $8 billion worth of products to customers. Strategically planned and managed logistics, warehouse, and transportation of goods• Supervised over 200 Amazon front-line associates and managers (direct and indirect reports) daily and driving the safety standard provided by OSHA and Amazon Fulfillment. • Built productive and positive relationships with IT, on-site HR, Learning, and senior team to drive projects and culture of the facility. Delegating responsibilities amongst associates and management in a fast-paced, dynamic environment, providing clear expectations and follow up to ensure progress and overcome roadblocks for the operation.• Partnered with recruiting and HR partners to perform over 30 professional interviews on behalf of Amazon to help the talent acquisition demands and assisted in different talent recruitment programs and events. • Developed associate and manager coaching plan by assessing areas of opportunity and leverage different adult learning principles.• Delivered consistent and timely training, guidance, and feedback to encourage associate and management success.• Worked with cross-functional teams to work on automation of new process changes and workflows.
  • Amazon
    Area Manager
    Amazon Jul 2020 - Apr 2022
    Kansas, United States
    • Lead a team of 75+ Amazon L1-L3 associates in managing station safety, quality, productivity and CE performance which includes interviewing, hiring, promotions, discipline & terminations of employment• Responsible for managing associate to achieve operational metrics for areas of responsibility• Conduct daily and weekly performance meetings• Interact with all support teams (LP, Quality, Safety, HR, etc.) to develop plans to meet business objectives and volume planning• Develop an environment that drives performance while maintaining a safe environment and ensure timely reporting through day-to-day management/supervision
  • Target
    Etl Assets Protection
    Target Aug 2016 - Jun 2020
    Greater St. Louis Area
    Lead 200 team members—on average—to maximize profitability, sales, guest experience and deliver a great looking store. Responsible for the identification and resolution of shortage activity in a high-risk shortage store with annual sales in excess of 55 million. Recruited, hired, trained, supervised, and motivated employees engaged in providing high levels of customer service in all roles. Developed store specific action plans and used exception reporting to reduce shortage and maximize profit. Identified training needs, conducted training and implemented new ideas into targeted job roles.• Decreased shortage in two consecutive years; year one 50k decrease and year two by 110k• Lead the market with the market with both Internal Team Member theft cases and External Shoplifter apprehensions.• Created and implemented 10 + Safe and Secure plan for team members.• District Assets Protection Trainer. Trained new in role leaders for the Group.• Developed and promoted team member to Assets Protection Team Leader.• Influenced and helped develop a shortage-awareness culture and understand how operational procedures impact gross margin• Utilized tools and reports to identify and prioritize profitability concerns
  • Target
    Etl Assets Protection
    Target Jun 2015 - Aug 2016
    Jennings, Missouri
    Responsible for the identification and resolution of shortage activity in a high-risk shortage store with annual sales in excess of 40 million. Recruited, hired, trained, supervised, and motivated employees engaged in providing high levels of customer service in all roles. Developed store specific action plans and used exception reporting to reduce shortage and maximize profit. Identified training needs, conducted training and implemented new ideas into targeted job roles. Directly supervised a team of 4 store based team members.• Drove physical security standards that helped prevent loss of merchandise and property damage• Utilized verbal and physical de-escalation techniques to minimize the threat to guests and team members• Developed partnerships with the Investigations team; shared information and resolved theft and fraud issues
  • Target
    Executive Team Lead- Guest Experience
    Target Apr 2011 - Jun 2015
    Kirkwood, Mo.
    Through my role as a leader of guest experience, I am responsible for creating a guest friendly culture and driving profitable sales. I coach and develop both team members and other leaders improve guest shopping experiences. I utilize guest survey reporting and training to drive culture changes and deliver great results. I educate and train the store on sale drivers to increase profitability and guest retention. Responsible for creating a guest friendly culture and driving profitable sales. Coached and developed team members and leaders to improve guest shopping experiences. • Green Guest survey result• Green Redcard results; consistently exceeded weekly goals.• Lead and managed the day-to-day operations the store• Lead ,develop plans, and strategized on how to improve guest survey results • Motivate and lead 40 to 60 team members and leaders to ensure guest have the best possible shopping experience• Recruited, Hired, and Developed team members. • Lead three Team Leaders and over 40 to 60 team members• District Trainer for on boarding new in role Executive Team Leaders and Interns
  • Target
    Executive Team Leader-Remodel
    Target Dec 2010 - Apr 2011
    Kirkwood, Mo.
    In my role as a Remodel Leader, I lead and coordinated each stage the total store remodel. I acted as an intermediary between the store and the general contractor. I supervised and prioritized the execution of all department moves and merchandise setswith minimal impact on guest shopping experience. Lead monthly District and Corporate construction walks.• Completed Remodel on time and under payroll budget
  • Target
    Executive Team Leader- Logistics
    Target Aug 2009 - Dec 2010
    Ballwin, Mo.
    Responsible for the day-to-day logistics operations of a 45 million dollar store. I lead four Team Leaders and 50 team members to deliver results and improve sales. I managed and directed teams to ensure a clean, efficient and accurate pull, push and back stock process daily. I made appropriate decisions to manage payroll and achieve expense control.• Developed and promoted two Team Leaders to Executives• District Logistics Trainer
  • Target
    Executive Team Leader- Assets Protection
    Target Sep 2006 - Aug 2009
    Responsible for the identification and resolution of shortage activity in a high-risk shortage store with annual sales in excess of 40 million. Recruited, hired, trained, supervised, and motivated employees engaged in providing high levels of customer service in all roles. Developed store specific action plans and used exception reporting to reduce shortage and maximize profit. Identified training needs, conducted training and implemented new ideas into targeted job roles. Directly supervised a team of 8 store based team members.• Drove physical security standards that helped prevent loss of merchandise and property damage• Utilized verbal and physical de-escalation techniques to minimize the threat to guests and team members• Developed partnerships with the Investigations team; shared information and resolved theft and fraud issues• Served on the District Recruitment Team and recruited prospective executive team leads on college campuses.• Selected to participate in LEAD Academy, 2007• Conducted Business College Training for Assets Protection
  • Family Dollar
    Area Loss Prevention Manager
    Family Dollar Mar 2004 - Aug 2006
    Greater St. Louis Area, Kansas City, Nashville
    I was accountable for leading the Loss Prevention initiative in my markets of responsibility.  My markets consisted of between 20 to 25 stores and generally was located in the Company’s urban markets.  I was responsible for confirming that the market’s store operations and daily functions comply with Company programs and policies.  I was responsible for monitoring and measuring store process performance in Shrink reduction, Office/Cash Sales, Checkpoint compliance, Physical Security, Safety, and Personnel Training/ Development. I provided on-going in-store training/development of store Management and Associates.

Cornelius Johnson Skills

Management Development Program Inventory Management Customer Service Coaching Investigation Hiring Supervisory Skills Powerpoint Outlook Retail Law Enforcement Operations Diversity Training Conflict Resolution Train The Trainer Team Management Project Management Problem Solving Graduate Recruitment Logistics Management Training Store Management Microsoft Office Big Box Asset Protection

Cornelius Johnson Education Details

Frequently Asked Questions about Cornelius Johnson

What company does Cornelius Johnson work for?

Cornelius Johnson works for Amazon

What is Cornelius Johnson's role at the current company?

Cornelius Johnson's current role is Operations Manager at Amazon.

What is Cornelius Johnson's email address?

Cornelius Johnson's email address is co****@****get.com

What is Cornelius Johnson's direct phone number?

Cornelius Johnson's direct phone number is +131439*****

What schools did Cornelius Johnson attend?

Cornelius Johnson attended University Of Central Missouri, University Of Central Missouri.

What skills is Cornelius Johnson known for?

Cornelius Johnson has skills like Management Development Program, Inventory Management, Customer Service, Coaching, Investigation, Hiring, Supervisory Skills, Powerpoint, Outlook, Retail, Law Enforcement Operations, Diversity Training.

Who are Cornelius Johnson's colleagues?

Cornelius Johnson's colleagues are Soumia Rezzouqi, Victor Navarro, Kerduawaseh Moses James, Inder Jeet, Afnan Rafiq, Prince Chinemerem, Jemima Kadiri.

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