Cornelius Johnson Email & Phone Number

Pasadena, Texas, United States

• Responsible for providing leadership, management, and vision for the operational success of the outbound, inbound, and sortation departments such as the Ship Dock and over $8 billion worth of products to customers. Strategically planned and managed logistics, warehouse, and transportation of goods• Supervised over 200 Amazon front-line associates and managers (direct and indirect reports) daily and driving the safety standard provided by OSHA and Amazon Fulfillment. • Built productive and positive relationships with IT, on-site HR, Learning, and senior team to drive projects and culture of the facility. Delegating responsibilities amongst associates and management in a fast-paced, dynamic environment, providing clear expectations and follow up to ensure progress and overcome roadblocks for the operation.• Partnered with recruiting and HR partners to perform over 30 professional interviews on behalf of Amazon to help the talent acquisition demands and assisted in different talent recruitment programs and events. • Developed associate and manager coaching plan by assessing areas of opportunity and leverage different adult learning principles.• Delivered consistent and timely training, guidance, and feedback to encourage associate and management success.• Worked with cross-functional teams to work on automation of new process changes and workflows.

Kansas, United States

• Lead a team of 75+ Amazon L1-L3 associates in managing station safety, quality, productivity and CE performance which includes interviewing, hiring, promotions, discipline & terminations of employment• Responsible for managing associate to achieve operational metrics for areas of responsibility• Conduct daily and weekly performance meetings• Interact with all support teams (LP, Quality, Safety, HR, etc.) to develop plans to meet business objectives and volume planning• Develop an environment that drives performance while maintaining a safe environment and ensure timely reporting through day-to-day management/supervision

Greater St. Louis Area

Lead 200 team members—on average—to maximize profitability, sales, guest experience and deliver a great looking store. Responsible for the identification and resolution of shortage activity in a high-risk shortage store with annual sales in excess of 55 million. Recruited, hired, trained, supervised, and motivated employees engaged in providing high levels of customer service in all roles. Developed store specific action plans and used exception reporting to reduce shortage and maximize profit. Identified training needs, conducted training and implemented new ideas into targeted job roles.• Decreased shortage in two consecutive years; year one 50k decrease and year two by 110k• Lead the market with the market with both Internal Team Member theft cases and External Shoplifter apprehensions.• Created and implemented 10 + Safe and Secure plan for team members.• District Assets Protection Trainer. Trained new in role leaders for the Group.• Developed and promoted team member to Assets Protection Team Leader.• Influenced and helped develop a shortage-awareness culture and understand how operational procedures impact gross margin• Utilized tools and reports to identify and prioritize profitability concerns

Jennings, Missouri

Responsible for the identification and resolution of shortage activity in a high-risk shortage store with annual sales in excess of 40 million. Recruited, hired, trained, supervised, and motivated employees engaged in providing high levels of customer service in all roles. Developed store specific action plans and used exception reporting to reduce shortage and maximize profit. Identified training needs, conducted training and implemented new ideas into targeted job roles. Directly supervised a team of 4 store based team members.• Drove physical security standards that helped prevent loss of merchandise and property damage• Utilized verbal and physical de-escalation techniques to minimize the threat to guests and team members• Developed partnerships with the Investigations team; shared information and resolved theft and fraud issues

Kirkwood, Mo.

Through my role as a leader of guest experience, I am responsible for creating a guest friendly culture and driving profitable sales. I coach and develop both team members and other leaders improve guest shopping experiences. I utilize guest survey reporting and training to drive culture changes and deliver great results. I educate and train the store on sale drivers to increase profitability and guest retention. Responsible for creating a guest friendly culture and driving profitable sales. Coached and developed team members and leaders to improve guest shopping experiences. • Green Guest survey result• Green Redcard results; consistently exceeded weekly goals.• Lead and managed the day-to-day operations the store• Lead ,develop plans, and strategized on how to improve guest survey results • Motivate and lead 40 to 60 team members and leaders to ensure guest have the best possible shopping experience• Recruited, Hired, and Developed team members. • Lead three Team Leaders and over 40 to 60 team members• District Trainer for on boarding new in role Executive Team Leaders and Interns

Kirkwood, Mo.

In my role as a Remodel Leader, I lead and coordinated each stage the total store remodel. I acted as an intermediary between the store and the general contractor. I supervised and prioritized the execution of all department moves and merchandise setswith minimal impact on guest shopping experience. Lead monthly District and Corporate construction walks.• Completed Remodel on time and under payroll budget

Ballwin, Mo.

Responsible for the day-to-day logistics operations of a 45 million dollar store. I lead four Team Leaders and 50 team members to deliver results and improve sales. I managed and directed teams to ensure a clean, efficient and accurate pull, push and back stock process daily. I made appropriate decisions to manage payroll and achieve expense control.• Developed and promoted two Team Leaders to Executives• District Logistics Trainer

Responsible for the identification and resolution of shortage activity in a high-risk shortage store with annual sales in excess of 40 million. Recruited, hired, trained, supervised, and motivated employees engaged in providing high levels of customer service in all roles. Developed store specific action plans and used exception reporting to reduce shortage and maximize profit. Identified training needs, conducted training and implemented new ideas into targeted job roles. Directly supervised a team of 8 store based team members.• Drove physical security standards that helped prevent loss of merchandise and property damage• Utilized verbal and physical de-escalation techniques to minimize the threat to guests and team members• Developed partnerships with the Investigations team; shared information and resolved theft and fraud issues• Served on the District Recruitment Team and recruited prospective executive team leads on college campuses.• Selected to participate in LEAD Academy, 2007• Conducted Business College Training for Assets Protection

Greater St. Louis Area, Kansas City, Nashville

I was accountable for leading the Loss Prevention initiative in my markets of responsibility. My markets consisted of between 20 to 25 stores and generally was located in the Company’s urban markets. I was responsible for confirming that the market’s store operations and daily functions comply with Company programs and policies. I was responsible for monitoring and measuring store process performance in Shrink reduction, Office/Cash Sales, Checkpoint compliance, Physical Security, Safety, and Personnel Training/ Development. I provided on-going in-store training/development of store Management and Associates.

Master Of Business Administration (M.B.A.)

Bachelor Of Science (B.S.), Criminal Justice

Activities and Societies: Alpha Phi Alpha Fraternity Inc., Association of Black Collegiate, Resident Assistant