Cornelius Cody Email & Phone Number

Framingham, Ma, Us

New York, Ny, Us

• Provided 80+ partners with API development resources, training, and marketing support• Managed partner tasks and team-wide initiatives in Asana• Developed SOPs for vetting, on-boarding and training new partners• Developed “best practices” for API development to promote a consistent workflow and brand with our integrations• Increased API adoption by 100% in my first six months• Presented live, in-person and virtual trainings across the east coast to 9-1-1 agencies and partner user groups• Represented RapidSOS at conferences nationwide, engaging with telecommunicators and public safety vendors to acquire new partnerships and commitments to new development• Maintained customer records in HubSpot• Launched new APIs in collaboration with our Product, Engineering, and Marketing teams• Provided the design framework for product and partner pages across our company website

Parsippany, Nj, Us

• Spearheaded marketing and sales strategies for the American Baseball Coaches Association Convention including launching four products, managing logistics and booth layout, and following up with leads.• Create, edit, and manage contracts for leases, video consent, and product distribution. • Facilitate meetings with international and domestic distributors to maintain sales and support goals.• Coordinate product return, repairs, and calibrations for clients worldwide.• Created new workflows with clearly defined roles and procedures to improve client support.• Instituted the use of FreshDesk support to improve response time and consistency in support cases.• Provide direct support in person and remotely using TeamViewer to PGA Professionals, Veterans Affairs Hospitals, MLB coaches, and research universities.• Develop training and educational content through technical documents, flow charts, and videos. • Write copy for sales collateral, marketing materials, and video scripts.• Produced social media content including Google, Facebook, and Instagram advertising. • Compile and analyze metrics on support, website traffic, and shipping.• Provide strategic messaging support to leadership.• Coordinate domestic and international shipments of large packages.

New York, Ny, Us

I provided logistics support to our team ensuring military, law enforcement, and first-responders have the best communication systems at their disposal. My responsibilities included• Protecting our proprietary technology and our client’s privacy through stringent physical and electronic security measures. • Maintaining accurate inventory using QuickBooks. • Examining vendor deliveries for accuracy with content, quantity, and quality. • Ensuring proper FIFO protocols are followed. • Managing interdepartmental transfers of components and materials.

Short Hills, New Jersey, Us

I began working with K9 Experts as an IT contractor and transitioned to Management in November 2017. • Streamlined website content and customer flow.• Developed SOPS for new clients procedures, on-boarding, training managers and staff, and daily operations. • Managed bookings and pet care for our daycare, boarding, grooming, taxi, and walking services.

Parsippany, Nj, Us

At WizData and SensorEdge, which are two tech and manufacturing companies owned by one CEO, I grew from Sales into Operations Management. I oversaw our Sales, Support, Manufacturing, Design, HR, and Purchasing with a team of over 20 local and international developers, data scientists, and engineers.• Coordinated with vendors to purchase materials for testing and manufacturing.• Developed web application system to track orders, manufacturing status, shipments, and RMA activities.• Supported clients remotely and on-site for our banking, healthcare, research, and athletics clients.• Researched processes and wrote SOPs for manufacturing, quality assurance, shipping, and on-boarding.• Recorded video walkthroughs with voiceovers for training users on software, marketing our products, and training employees on our systems.• Handled all office manager and executive assistant duties.• Coordinated two office expansions.

Parsippany, Nj, Us

I acquired new distributors for our sensor products as well and developed the accompanying collateral including pamphlets, online seminars, and in-person training.

Springfield, New Jersey, Us

I taught preschool-5th grade aged children from curriculum provided to churches from The reThink Group, Inc. I also served as the safety coordinator to ensure safety for our staff and students.

Morgantown, West Virginia, Us

Developed a questionnaire to benchmark the WVU Shared Research Facilities Research Distributed the questionnaire to research universities across the United StatesAnswered respondent questionsProvided research universities with resources to adopt WVU’s research facilities practicesDeveloped program for the 2013 Bioelectronics and Biosensing Symposium

Morgantown, West Virginia, Us

Led capstone group of nine in organizing a student trip to a Pittsburgh Pirates baseball gamePromoted the event through social media, word of mouth and person to person advertisingUsed social media to inform, engage and foster two-way communication with audiences

Morgantown, West Virginia, Us

Trained and assisted students with research using library resources: online databases, software, microfilm and websitesShelved periodicals by the Library of Congress cataloging system

Morgantown, West Virginia, Us

Organized and promoted educational, wellness and social programs for residents Promoted safety and security within the Residential Learning CommunitiesUsed conflict resolution, confidentiality and coaching to accomplish goalsActed as a liaison between WVU, Residential Education, in-hall staff and residents

Lead small groups in the U.S.A. and Venezuela through churches and organizationsParticipated in mentorships as the mentored and mentor

Worked with the Chief of Police to develop a book detailing the Department’s history Informed and involved the Morgantown community through all local media with pickups in print, radio and television newsAggregated photos, artifacts and stories from the Department’s history book

Bachelor Of Science (B.S.), Public Relations

High School Diploma