Cornelius Smith Ii work email
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Cornelius Smith Ii personal email
Demonstrated track record of quickly achieving SME status in a variety of subjects and skillfully leading globally dispersed teams. Fluent in Japanese language spoken and written, with deep knowledge of Japanese business customs and culture. Continually apply my creativity to find unique solutions to my organization's challenges through capitalizing my core strengths and competencies.BUSINESS DEVELOPMENT- Performed key role in European launch of Vodafone Live! Portal. Facilitated introductions of major Japan mobile content providers to Europe.- Directed development of international content portal; propelled user base from 6K to 11K in 1 year by expanding sites to include Portuguese, Korean, and Chinese language content.OPERATIONAL EFFICIENCY- Achieved ITIL v3 Expert in 2015, with specific focus on Continual Service Improvement leading to successful and consistent KPI target achievement month-on-month, driving greater client satisfaction.- Created and governed a preapproved Change Management initiative, reducing number of regular change requests by 30%. Resulted in greater client satisfaction and reduced burden on client to review and approve change requests.BUSINESS AND ORGANIZATIONAL TRANSFORMATION- Delivered the framework to deploy wireless infrastructure, the use of iPad devices and internal use apps by branch staff in three Smart Banking Branches in 2010.- Implemented standardized customer-facing Client Service Reviews in all regions, which resulted in client ability to move from reactive to proactive IT Management and business expansionGOVERNANCE- Drove resolved/closed Problem percentage from 20% in November 2014 to 98% in December 2015, while simultaneously starting a pro-active Problem Management initiative. Resulted in higher client satisfaction and an improved strategic partnership.
Kpmgジャパン／Kpmg Japan
View- Website:
- kpmg.com/jp/ja/home.html
- Employees:
- 1557
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Digital本部情報セキュリティ部Kpmgジャパン／Kpmg JapanTokyo, Jp
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Director, Operations Advisor, Office Of The Global CtoKpmg Oct 2023 - PresentTokyo, Japan• Technology governance leadership and advisory excellence in driving technological innovation and operational efficiency within KPMG International.• Collaborate with cross-functional teams to advocate for innovation and enhance collaborative engagement.• Spearhead initiatives to drive strategic decision-making and optimize operational processes for the Global Technology & Knowledge organization. -
Technology Risk Management, Information SecurityKpmgジャパン／Kpmg Japan Jun 2018 - PresentTokyo, Japan
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Senior It Project ManagerCiti Apr 2017 - Jun 2018Tokyo, Japan -
Pmo Program Executive / Service AdvocateVerizon Aug 2011 - Apr 2017Tokyo, JapanAs a Program Executive, I oversaw activities for a large Japan headquartered company across multiple regions. My expertise in Incident Management, Change Management, and Problem Management led to outstanding results and high customer satisfaction. I managed teams directly and indirectly, meeting delivery commitments and adhering to corporate policies. I developed effective strategies, exceeded customer expectations, and achieved program objectives, resulting in increased revenue and improved… Show more As a Program Executive, I oversaw activities for a large Japan headquartered company across multiple regions. My expertise in Incident Management, Change Management, and Problem Management led to outstanding results and high customer satisfaction. I managed teams directly and indirectly, meeting delivery commitments and adhering to corporate policies. I developed effective strategies, exceeded customer expectations, and achieved program objectives, resulting in increased revenue and improved satisfaction. Show less -
Head Of Services - JapanVerizon Sep 2011 - Nov 2014Tokyo, Japan
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Vice President, Japan Digital ChannelsCitibank Japan Limited Mar 2010 - Aug 2011Tokyo, JapanAs a mobile strategy expert, I led Citibank’s retail banking mobile platforms, including iOS and Android applications. I drove online channel growth and customer acquisition, analyzed customer behavior, and complaints, and improved the overall customer experience at every touchpoint.
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Vice President, Business Information Security OfficerCitigroup Services Japan Oct 2007 - Mar 2010Tokyo, JapanAs a seasoned information security professional, I assessed Nikko Cordial Securities’ IS capabilities pre-acquisition and conducted onsite reviews to facilitate a seamless integration of policies and procedures post-acquisition. My extensive knowledge and expertise in the field allowed me to ensure outstanding information security at the group, region, country, and functional levels.In my role, I aligned all security activities with the organization’s strategy and policies, contributing… Show more As a seasoned information security professional, I assessed Nikko Cordial Securities’ IS capabilities pre-acquisition and conducted onsite reviews to facilitate a seamless integration of policies and procedures post-acquisition. My extensive knowledge and expertise in the field allowed me to ensure outstanding information security at the group, region, country, and functional levels.In my role, I aligned all security activities with the organization’s strategy and policies, contributing to risk assessment and developing solutions as needed. Additionally, I provided end-user training around information protection and security to ensure the highest level of compliance and adherence to information security policies. Show less
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Assistant Vice President, Data Center OperationsCitigroup Services Japan, Technology Infrastructure Apr 2005 - Sep 2007Tokyo, JapanManaged 40-person, 3-site Data Center Site Coordination group, achieving consistently satisfactory audit ratings. Developed and implemented new processes and procedures to facilitate audits, replacing all legacy processes. Directed 16-person Data Center Operator group, ensuring smooth 24/7 computer and backup tape media operations.
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Manager, Strategic Brands BusinessWalt Disney Internet Group Sep 2004 - Dec 2004Tokyo, JapanDrove new Strategic Brands Business for mobile featuring non-Disney branded characters. Secured character licensing and establishing new revenue streams. -
Product Manager, Content ManagementVodafone K.K. Sep 2002 - Aug 2004東京Performed key role in European launch of Vodafone Live! Portal. Facilitated introductions of major Japan mobile content providers to Europe.Directed development of J Sky international content portal; propelled user base from 6K to 11K in 1 year by expanding sites to include Portuguese, Korean, and Chinese language content.Oversaw 60 Japan mobile content sites and liaised regularly with Sony, Disney, MTV, Cybird, Navitime, Konami, and other content providers to develop new sites… Show more Performed key role in European launch of Vodafone Live! Portal. Facilitated introductions of major Japan mobile content providers to Europe.Directed development of J Sky international content portal; propelled user base from 6K to 11K in 1 year by expanding sites to include Portuguese, Korean, and Chinese language content.Oversaw 60 Japan mobile content sites and liaised regularly with Sony, Disney, MTV, Cybird, Navitime, Konami, and other content providers to develop new sites and refresh engaging content.- Assessed content provider proposals and presented high-potential options to key internal stakeholders.- Managed site development process and conducted pre-release testing, led development of new mobile products and content for mobile consumers.- Collaborated with content providers and internal marketing team to improve Average Revenue per User (ARPU) and subscriptions. Show less -
Interactive CoordinatorCore Ad International Jun 2000 - Aug 2002Tokyo, JapanLed digital media jobs, including website design and content management, by serving as client liaison with Digital Media Department.Ensured outstanding project delivery for Kenwood, Mitsubishi Electric, Nissan, Sony, and other clients by overseeing translation, copywriting, and narration.
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Sales/Marketing ManagerGlobal Online Japan Kk (Exodus Communications) Dec 1999 - Jun 2000Tokyo, JapanKey responsibilities covering subscriber renewals and billing
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Coordinator For International Relations (Cir)Tateyama City Aug 1996 - Aug 1999Chiba, JapanForged relationships and cultural exchanges between Tateyama and sister cities, Bellingham, Washington, and Port Stephens, Australia.Planned international events, including staff and student exchanges, forums, and environmental initiatives.Served as interpreter for Tateyama mayor and translated official communications. Supported local foreign residents by providing counseling and interpreting services.
Cornelius Smith Ii Skills
Cornelius Smith Ii Education Details
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Visual Arts & Design / Japan Studies -
Branding, Marketing & Communications -
Exchange Student -
Design And Visual Communications, General -
South Kitsap High School - 1988High School Diploma
Frequently Asked Questions about Cornelius Smith Ii
What company does Cornelius Smith Ii work for?
Cornelius Smith Ii works for Kpmgジャパン／kpmg Japan
What is Cornelius Smith Ii's role at the current company?
Cornelius Smith Ii's current role is Digital本部情報セキュリティ部.
What is Cornelius Smith Ii's email address?
Cornelius Smith Ii's email address is cs****@****mac.com
What schools did Cornelius Smith Ii attend?
Cornelius Smith Ii attended The Evergreen State College, Temple University Japan, University Of Miyazaki, Olympic College, South Kitsap High School - 1988.
What are some of Cornelius Smith Ii's interests?
Cornelius Smith Ii has interest in Avid Apple/mac Fan, Kickboxing, Anything Mobile Related, Photography, Cycling (Road Bike), Martial Arts, Internet Technologies And Developments.
What skills is Cornelius Smith Ii known for?
Cornelius Smith Ii has skills like Pmo, Automation.
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