Cornell Keith Email & Phone Number

New York, Ny, Us

Current responsibilities:Risk Analysis responsibilities including executive reports.Risk Management responsibilities, Training on STRIKE, PASTA and VAST approaches.Internal and External Security Control Assessments covering Network, Identity and Access Management security controls. Both from a proactive and adversarial approach.

Atlanta, Georgia, Us

Atlanta, Georgia, Us

Identity Architect● Architect and provide tier three support for a mixed platform server environment of over 3,000 servers.● Design and deployment of Azure Active Directory, Azure conditional access, and MFA● Provide technical review of all new technology implementations● Security governance including Palo Alto VPN, Azure MFA, email security and Azure conditional Access● Designed and implemented large-scale hybrid-cloud domain migration (10,000 users)

Atlanta, Georgia, Us

Managing VMware environment builds were Windows Server 2012 R2.Managed backup infrastructure using Microsoft Data Protection ManagerFormed end-user documentation for supporting departments (helpdesk and desktop teams)Migration of mobile devices for O365 compatibility using VMware ‘Airwatch’Patch Management using SCCM 2012 R2. Experience preparing environment for SCCM 2016 for support of Windows 2016

Hanover, Md, Us

 Business Analysis to develop strategy for data migration.  Resource assessments resulting 38% lower CPU usage and 9% lower RAM resource usage. Migrated P2V and V2V for 300+ Windows Server 2003 to Windows Server 2012 R2. Assisted with step-by-step documentation of project actives, which resulted in the business having a Migration SOP process. Identified, collected all available patches for system vulnerabilities going back 1 ½ years while coordinating and planning maintenance widows with the business and overcoming technical and scheduling conflicts through interviews with stakeholders Developed risk assessment and back out plan for patching activities. Rebuilt SCCM environment to transition from Altiris resulting in the business meeting PCI compliance for year 2016 within 3-month period. Formed strategy to use SCCM to discover and manage over 1000+ systems and automate patch management developing first SOP for these tasks.

Alpharetta, Ga, Us

 Performed Business analysis to identify single points of failure for processes and services (system backups, inventory records, services documentation)  Implemented Microsoft Office 365 migration for executive staff. Developed plan for sensitive data migration from on premise to cloud solution (OneDrive for business) Produced application and user documentation for all services created within the Windows services environment. Primary point of contact by all C-class executives for Argos. Monitor and maintain Citrix environment resources for end-users.

Newcastle Upon Tyne, Gb

• Operational Incident and Change Management support of servers including proactive monitoring and patch management.• Management VMWare templates using V-Sphere and VCD environments.• SharePoint 365 Administrator and Designer• Identified time inefficient procedures and produced revised efficient processes for O365 implementation.• SCCM 2012 Patch management for 400+ servers and workstations.• Implementation and environmental support for Office 365 hybrid environment.• Delivered support services to customers (e.g. education planning, service documentation) • Assist Sr. Team Members in the evaluation, development, and testing of vendor-supplied application software.• Produce application and user documentation for all services created within the Windows services environment. Desktop Analyst)• End-user Support in a Windows 2003 server, Exchange 2007 and SAP environment.• Account administration duties such as new account creations via Active Directory and setting permissions for access to various domains, servers and business applications.• Preparation and deployment of desktop and laptop systems (imaging and localization).• Implementation of an inventory tracking database of 1700 plus assets for all office and mobile hardware.• Software experience includes Ghost (multicast), MS Office and Operating systems and various security software including by not limited to antivirus and firewall software.

Us

• Providing network connectivity and network application support for about 20 hotels and their guest.• Monitoring and configuring wireless, wired and direct T1 networks for security and usage issues.• Setting up DHCP and Static IP networks for general and secure network use. • Providing network hardware support for servers, routers and switches.• Providing information on equipment use and configuration for hotel personnel and guest.

Philadelphia, Pa, Us

• Providing second tier support for cable and internet hardware to reduce technician service calls.• Supporting various operating systems including Windows, MAC and UNIX.• Proving technical assistance with email and internet software.• Working to find alternatives of failed equipment minimizing customer downtime and inconvenience.• Documentation of process improvements for my team to further reduce the business need for onsite technician calls.

Miami, Fl, Us

• Providing network hardware and software support for various network setups. • Providing break/fix assistance to address network issues covering Dial-up, DSL, VPN and High speed.• Troubleshooting computer hardware issues to determine the source of service failure.• Classifying, prioritizing and escalating reported incidents that need to be addressed by an on-site technician.

Miami, Fl, Us

Tier 2 High Speed Internet Tech Support February 2003 to May 2004Providing second tier support for cable and internet hardware to reduce technician service calls.Supporting various operating systems including Windows, MAC and UNIX.Proving technical assistance with email and internet software.Working to find alternatives of failed equipment minimizing customer downtime and inconvenience.Documentation of process improvements for my team to further reduce the business need for onsite technician calls.; Providing network hardware and software support for various network setups. Providing break/fix assistance to address network issues covering Dial-up, DSL, VPN and High speed.Troubleshooting computer hardware issues to determine the source of service failure.Classifying, prioritizing and escalating reported incidents that need to be addressed by an on-site technician.