Cornell Thompson Jr.

Cornell Thompson Jr. Email and Phone Number

IT Support Specialist @ MCI
Towson, MD, US
Cornell Thompson Jr.'s Location
Towson, Maryland, United States, United States
Cornell Thompson Jr.'s Contact Details

Cornell Thompson Jr. work email

Cornell Thompson Jr. personal email

n/a
About Cornell Thompson Jr.

DJ Services: 100$ h/r + travel feesDjriise.bookings@gmail.comIn my current IT Technician role, I exercise strong approaches to problem solving. While I am independently motivated, I appreciate collective efforts and collaborate productively within group settings. Moreover, I am well versed in software installation and technical support with proficiency in firewall configuration. In the aspect of customer service I am a reliable asset to my companies' team, and we are excelling as a result of it. Furthermore, my interpersonal, team-building, and problem-solving abilities will serve to support your continued organizational efforts. To illustrate the scope of my career history and professional competencies, please take a moment to review my enclosed resume. I appreciate your evaluation of my credentials and subsequent response.

Cornell Thompson Jr.'s Current Company Details
MCI

Mci

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IT Support Specialist
Towson, MD, US
Website:
wearemci.com/nl-nl
Employees:
41
Cornell Thompson Jr. Work Experience Details
  • Mci
    It Support Specialist
    Mci
    Towson, Md, Us
    View
  • Mci
    It Support Specialist
    Mci Jan 2023 - Present
    Geneva, Ch
    View
  • Softrams
    It Technician
    Softrams Apr 2021 - Oct 2022
    Leesburg, Va, Us
    • Install and configure Desktop/Laptop software and hardware.• Manage corporate applications and tools.• Set up accounts and join to domain.• Troubleshoot issues and outages.• Upgrade systems with new releases per plan.• Build an internal kb articles with technical documentation on commonly opened tickets.• Monitor Helpdesk Slack channel and respond to ticket within SLA• Support Onboarding of New personnel• All other duties as assigned Required qualifications:• Experience supporting Windows 10 and MacOS 10.15+• Experience Adding Users, and Joining machines to Active Directory• Experience with patching laptops
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  • Towson University
    Help Desk Support Technician
    Towson University Aug 2018 - Aug 2021
    Towson, Md, Us
    • Answering questions and demonstrating operations in the computer labs• Solving students' laptop and mobile device problems at the Service Desks• Responding to email inquiries concerning log-in problems• Answering SCS telephones and assisting callers• Performing routine maintenance on SCS computers• Troubleshooting and maintaining Wēpa printing kiosks across campus
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  • Pump It Up
    Front Desk Floater
    Pump It Up Jun 2016 - Aug 2018
    Tempe, Az, Us
    ● Assisting the Front Desk with Cash transactions ● Servicing the Register● Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.● Processing refunds and exchanges, resolving complaints.● Bagging or wrapping purchases to ensure safe transport.● Maintaining a clean workspace.
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  • Pump It Up
    Party Manager
    Pump It Up Nov 2015 - Aug 2018
    Tempe, Az, Us
    ● Engaging in interactive activities with children ● Creating a safe play environment for various children ● Cleaning rooms after families are finished consumption of food ● Arranging games for children to play ● Talking to parents about various party plans ● Booking parties and organizing plans to effectively carry out a birthday party
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  • Towson University
    General Merchandise Manager
    Towson University Aug 2017 - May 2018
    Towson, Md, Us
    • Walking through the shelves and replenishing merchandise• Monitoring cleanliness of the store and instructing housekeeping department to do the needful• Welcoming customers and providing them prompt and friendly service
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Cornell Thompson Jr. Skills

Dr Java Networking Microsoft Office Python Java Data Analysis Information Technology Netbeans Problem Solving Microsoft Excel English Data Analytics French Wireshark Active Directory C++ Databases Ubuntu

Cornell Thompson Jr. Education Details

  • Towson University
    Towson University
    Information Technology

Frequently Asked Questions about Cornell Thompson Jr.

What company does Cornell Thompson Jr. work for?

Cornell Thompson Jr. works for Mci

What is Cornell Thompson Jr.'s role at the current company?

Cornell Thompson Jr.'s current role is IT Support Specialist.

What is Cornell Thompson Jr.'s email address?

Cornell Thompson Jr.'s email address is co****@****ams.com

What schools did Cornell Thompson Jr. attend?

Cornell Thompson Jr. attended Towson University.

What skills is Cornell Thompson Jr. known for?

Cornell Thompson Jr. has skills like Dr Java, Networking, Microsoft Office, Python, Java, Data Analysis, Information Technology, Netbeans, Problem Solving, Microsoft Excel, English, Data Analytics.

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