Cornell Walker Email & Phone Number

Developed and executed strategic account plans, driving revenue growth through the sale of techproducts in both inbound and outbound channels.• Managed fast-paced sales cycles (2 weeks to 1 month), eAciently closing deals through a mix ofproactive outreach and handling inbound inquiries.• Exceeded sales goals, consistently selling multiple tech products per day and per week by leveragingstrong inbound lead management and targeted outbound eforts.• Provided exceptional customer support, swiftly resolving product issues and ensuring seamlessfunctionality to enhance client satisfaction and encourage repeat business.

Thornton, Colorado, United States

Focused on customer retention and growth by employing effective sales methodologies and problem-solving strategies to position DISH products and services successfully.• Handled 100% inbound sales calls, engaging with customers to understand their needs and provide tailored solutions without cold calling.• Utilized various sales tools and techniques to retain consumer memberships, addressing inquiries regarding billing disputes and service options.• Tracked performance metrics by logging calls and tabulating retention outcomes to assess the effectiveness of retention efforts.• Explained new services and products to existing customers, ensuring they understood how these offerings met their needs

Minnetonka, Minnesota, United States

Maintained and enhanced relationships with existing customers, ensuring high levels of satisfactionand loyalty.• Achieved annual revenue and retention objectives by effectively managing customer accounts andaddressing their needs.• Engaged with customers through inbound sales calls, providing tailored solutions that met their servicerequirements while promoting Comcast>s products.• Promptly addressed customer inquiries, complaints, and billing disputes, fostering trust and enhancingretention.• Tracked account activities and sales performance, monitoring retention efforts to identify areas forimprovement.