Cornell Walker Email & Phone Number

• Developed and executed strategic account plans, driving revenue growth through the sale of techproducts in both inbound and outbound channels.
• Managed fast-paced sales cycles (2 weeks to 1 month), eAciently closing deals through a mix ofproactive outreach and handling inbound inquiries.
• Exceeded sales goals, consistently selling multiple tech products per day and per week by leveragingstrong inbound lead management and targeted outbound eforts.
• Provided exceptional customer support, swiftly resolving product issues and ensuring seamlessfunctionality to enhance client satisfaction and encourage repeat business.

Thornton, Colorado, United States

• Focused on customer retention and growth by employing effective sales methodologies and problem-solving strategies to position DISH products and services successfully.
• Handled 100% inbound sales calls, engaging with customers to understand their needs and provide tailored solutions without cold calling.
• Utilized various sales tools and techniques to retain consumer memberships, addressing inquiries regarding billing disputes and service options.
• Tracked performance metrics by logging calls and tabulating retention outcomes to assess the effectiveness of retention efforts.
• Explained new services and products to existing customers, ensuring they understood how these offerings met their needs

Minnetonka, Minnesota, United States

• Maintained and enhanced relationships with existing customers, ensuring high levels of satisfactionand loyalty.
• Achieved annual revenue and retention objectives by effectively managing customer accounts andaddressing their needs.
• Engaged with customers through inbound sales calls, providing tailored solutions that met their servicerequirements while promoting Comcast>s products.
• Promptly addressed customer inquiries, complaints, and billing disputes, fostering trust and enhancingretention.
• Tracked account activities and sales performance, monitoring retention efforts to identify areas forimprovement.